BTA partners with Global Secure Accreditation

Buying Business Travel | December 09, 2019

The Business Travel Association (BTA) has announced a partnership with Global Secure Accreditation (GSA), an independent system of hotel security certification. GSA uses an independent assessment process established and operated by experienced security experts and created in partnership with SFJ Awards, a UK government global approved standards awarding organisation. BTA says its partnership with GSA will help TMCs to provide a higher level of safety for travellers when selecting accommodation partners. The assessment process enables travel managers to provide enhanced duty of care and allows business travellers to make more informed choices concerning safety and security within hotels internationally.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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HOSPITALITY TRENDS

Retro Hospitality Selects Tambourine to Enhance Quirk Hotels Digital Experience

Hospitality Solutions News | February 02, 2023

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TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS

ATP Adds New Features to Aviation Software Platform, Flightdocs Operations

ATP | January 20, 2023

On January 19, 2023, ATP, which offers information services and software solutions to the aviation industry, informed that it is planning to introduce a new set of features to its Flightdocs Operations software platform. The revamped product ensures smooth flight scheduling and trip planning using improved communication features that optimize data flow. The updates will be part of the new product showcase at NBAA's Schedulers and Dispatcher Conference in Nashville (Tennessee) from January 24 to 26, 2023. Flightdocs Operations provides flight operations management software to schedulers and dispatchers that utilizes real-time data and resource availability. The platform allows users to manage crew, create trips, and communicate with team members from a single, up-to-date calendar view. ATP ensures that passengers' personally identifying information is kept private and safe by using strong data and software controls. It is also fully cloud-based and ISO-certified. The native mobile solution, available as an iOS app, also works offline. This lets end users, who are frequently on the road, such as crews and pilots, sign in and complete electronic flight logs in locations without internet connectivity. Mike Profit, COO of ATP, shares, "The unique aspect about this groundbreaking tool is that it's one of the first and only cloud-based web applications on the market for flight operations and scheduling that is fully integrated with a maintenance tracking platform." He adds, "With this product, we are breaking down silos between maintenance and flight operations departments to eliminate any miscommunication between the two and improving operating efficiency in order to maximize aircraft uptime." (Source – Business Wire) Meanwhile, the Flightdocs Operations program will be exhibited at the conference at Booth 227. About ATP California-basedATP is the premier provider of software and information services in the aviation industry, serving over 75,000 aircraft maintenance personnel and 7,500 customers. The company provides a technology platform that increases flight uptime by helping manage everything, from operations and maintenance to diagnostics and manuals. As a result, thousands of aircraft operators use ATP, including 25% of the global commercial fleet and over 100 OEMs, while its customers have seen an average 23% decrease in downtime costs.

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DESTINATION AND TOURISM,AIRLINES AND AIRPORTS

Cirium Reveals the Most Punctual Airlines and Airports of 2022

Cirium | January 05, 2023

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