Prnewswire | May 15, 2023
OrionStar USA is excited to announce that Lucki, its AI Delivery robot, has successfully integrated with ChatGPT. This integration represents a significant step forward in the hospitality industry, as Lucki's ability to communicate with customers has been greatly enhanced by leveraging ChatGPT's advanced AI capabilities.
With the integration of ChatGPT, Lucki is now able to communicate with customers through natural language interfaces such as voice and text-based chatbots. This allows for a more personalized and efficient customer service experience, with Lucki able to understand and respond to customer requests and queries in real time.
"The integration of ChatGPT with Lucki represents a significant milestone for OrionStar USA and the hospitality industry," said T Shen, CEO of OrionStar USA. "We believe that this integration will enable us to provide businesses with a personalized customer service experience, allowing them to differentiate themselves from their competitors and stay ahead of the game."
In addition to improving the customer experience, restaurants and hotels that adopt Lucki with ChatGPT integration will benefit from increased efficiency and cost savings. The robot can operate around the clock, reducing the need for additional staffing during peak hours. Additionally, Lucki reduces the likelihood of human error, which can lead to incorrect orders, missed deliveries, and dissatisfied customers.
While the integration with ChatGPT is currently in its first phase, OrionStar USA has plans to continue improving the capabilities of Lucki through future upgrades. As a cloud-based platform, all units of Lucki will be automatically upgraded with no additional effort required for clients.
By continually improving the capabilities of Lucki, OrionStar USA is committed to providing its customers with the most advanced and personalized customer service experience possible. The integration with ChatGPT is just the first step in this process, with more exciting developments planned for the future.
Overall, the integration of Lucki with ChatGPT is ultimately a great feat for AI and robotics presence in the hospitality industry. With the ability to provide personalized and efficient customer service, Lucki is poised to become an essential tool for businesses looking to improve their operations and enhance customer satisfaction.
Avout OrionStar USA
OrionStar USA strives for efficiency through robots. We are committed to creating the next generation of revolutionary products based on artificial intelligence technology so that people can be released from repeated physical workloads, making human work and life more intelligent and interesting, and making society and the world better with technology.
prnewswire | May 02, 2023
JetBlue Ventures and Plug and Play Tech Center announce that their partnership has once again been successful in fostering innovation and growth in the travel industry. Their partnership aims to increase collaboration in the travel tech industry as both companies discover and pair startups with commercial aviation business opportunities. Through this collaboration, they were able to create an impactful partnership between travel startup Autio, a location-based audio story app, and JetBlue.
JetBlue Ventures and Plug and Play have partnered together over the last seven years to support travel-related technologies and drive innovation. As part of their relationship, Plug and Play operates a Travel & Hospitality Program, which has allowed JetBlue to meet promising startups in the travel and hospitality sector. To support this program, JetBlue Ventures leverages its industry expertise and resources to help startups in the program succeed while also gaining access to cutting-edge technologies and ideas that can enhance the JetBlue customer experience.
Plug and Play's Travel & Hospitality program has already seen great success in connecting startups with corporate partners in the travel industry. Autio was one of the startups that participated in the Winter 2022 Program, and after evaluating their product, JetBlue determined that they would be a good fit for a pilot run in their in-flight entertainment department.
Initially launched in 2020, Autio offers an extensive library of 10,000+ stories across the entire United States and uses GPS to serve up stories based on geographic location. While many users listen to the stories on road trips, many more are using the app in other settings like walks or even traveling virtually from home. Through its partnership with JetBlue, US-domestic travelers will be able to choose Autio stories based on their flight location for the next twelve months. With over 250 stories available in 29 American destinations, customers can listen to the history of their next destination while looking out their window.
"One of the many benefits of JetBlue Ventures' partnership with Plug and Play is our ability to facilitate connections between startups and a larger corporate company. Autio's partnership with JetBlue is an outstanding example of this. Such successes are what make our partnership with Plug and Play so effective," said Stephen Snyder, Managing Director at JetBlue Ventures.
Amir Amidi, Managing Director of Plug and Play Travel & Hospitality, said, "These sorts of partnerships are exactly what our accelerator program is about. We love working with innovative companies like JetBlue Ventures who are eager to offer new and engaging benefits to their travelers and innovative startups like Autio who can adapt their B2C business to reach new audiences."
"Being part of Plug and Play's Travel & Hospitality program gave Autio an incredible opportunity to partner with JetBlue on our first in-flight integration. As a startup, having the support from Plug and Play has been invaluable as it opened the door for growth beyond our consumer subscription business and into enterprise deals and clients," said Woody Sears, CEO of Autio. "We're looking forward to continuing the momentum built upon this partnership."
You can download the Autio app on the Apple App Store today for only $36 a year and have unlimited access to all of their stories wherever you go. Also, you can hear from Kevin Costner directly on this partnership in his interview with Travel+Leisure magazine.
How Autio's App Works:
Users download the app (available in the App Store) and sign up for an account.
Users can access the curated audio story collection once signed in (guest accounts come with 5 free stories, while paid accounts at $36/year feature unlimited access).
Once users enable location access, they are ready to explore nearby stories. Once in-app, they can reveal hidden surroundings with entertaining stories based on GPS location.
While not traveling, users can still access the map of U.S. stories and toggle to choose content based on their interests.
About JetBlue Ventures
JetBlue Ventures, the corporate venture capital subsidiary of JetBlue, invests in and partners with early-stage startups innovating in the travel, transportation, and hospitality industries. The company prioritizes investments that advance the seamless customer-centric journey; reimagine the accommodation experience; next-generation aviation operations and enterprise tech; distribution, loyalty, and revenue management; and sustainable travel. Founded in 2016, JetBlue Ventures is a subsidiary of JetBlue located in Silicon Valley, California.
prnewswire | April 11, 2023
Spirit Airlines is offering frequent travelers a fast-track to the best benefits of the Free Spirit program, including free carry-on and checked bags, seat selection, onboard snacks and drinks and other valuable perks. The airline today announced a new partnership with StatusMatch.com, which allows elite members of more than 30 loyalty programs to apply to receive Free Spirit Gold® or Free Spirit Silver® Status for one year.
Free Spirit Status rewards the airline's most loyal Guests with valuable, enhanced benefits and flexibility.
Guests who hold frequent traveler status with 16 airline and 16 hotel loyalty programs throughout the Americas are eligible to match their status to Spirit. To view the full list of qualified programs and apply for this limited-time offer, visit Spirit.StatusMatch.com.
"Spirit offers convenient, nonstop routes for Guests who are regularly crisscrossing the country, and we're excited to offer road warriors the opportunity to continue enjoying the benefits they're accustomed to while flying Spirit," said Rana Ghosh, Vice President of Omnichannel Sales at Spirit Airlines. "We're incredibly proud of our Free Spirit program, which offers Gold and Silver members a long list of perks on every flight."
Guests who invest $49 to match to Free Spirit Silver Status receive valuable benefits including Shortcut Security & Boarding, free seat selection at check-in and fee waivers for award redemptions and overweight bags.
Perks of Free Spirit Gold Status, for a promotional rate of $99, include the benefits of Silver Status plus a free carry-on and checked bag, Flight Flex, free seat selection at booking and a complimentary drink and snack on board.
"With many airlines and hotels downgrading elite members, this is a great opportunity for members of the eligible airline and hotel programs to switch to Spirit Airlines," said Mark Ross-Smith, CEO of StatusMatch.com. "This is an amazing value for frequent travelers. We encourage eligible travelers to compare the affordable investment of the status match with the great benefits associated with Free Spirit Status."
The Free Spirit program makes it easy for elite members to requalify for Status and continue enjoying their valuable benefits. Participating Guests earn Status Qualifying Points (SQPs) on fares and À La Smarte® options and can earn additional SQPs by using an eligible Free Spirit credit card.
Invest in the Guest
The expanded program is Spirit's latest commitment to Invest in the Guest, which entails a number of initiatives aimed at delivering the best value in the sky:
Upgraded, wider seats with added cushion and headrests will debut on 26 new planes projected for delivery in 2023.
The Big Front Seat® offers more space, extra legroom and no middle seat. It's the best deal in the sky.
Spirit's Fit Fleet is one of the most fuel-efficient fleets in the industry.
Fast onboard Wi-Fi that allows Guests to watch content from streaming services.
About Spirit Airlines
Spirit Airlines is committed to delivering the best value in the sky. We are the leader in providing customizable travel options starting with an unbundled fare. This allows our Guests to pay only for the options they choose like bags, seat assignments, refreshments and Wi-Fi something we call À La Smarte®. Our Fit Fleet® is one of the youngest and most fuel-efficient in the United States. We serve destinations throughout the U.S., Latin America and the Caribbean, making it possible for our Guests to venture further and discover more than ever before. We are committed to inspiring positive change in the communities where we live and work through the Spirit Charitable Foundation. Come save with us at spirit.com.