Cape Town Tourism and the City of Cape Town signs three-year agreement

Travel And Tour World | August 16, 2019

This week, Cape Town Tourism and the City of Cape Town have signed a three-year agreement. Cape Town Tourism will deliver visitor services, tourism marketing and special tourism projects on behalf of the City of Cape Town for benefitting the local tourism industry.As a voluntary non-profit organization with a membership base of almost 1 500 businesses boasting of the city’s top attractions, accommodation providers, tour operators, restaurants, airlines and wine farms, it places Cape Town Tourism in a unique position to represent the broader industry.

Spotlight

With 83% of passengers travelling with them, mobile devices are an essential part of the travel journey today. Mobile is well integrated into the modern Travel & Tourism experience: with travellers using apps to arrange a ride to the airport, getting an electronic boarding pass, accessing in-flight entertainment on a mobile device, unlocking their hotel room with a mobile key, looking for what to do and where to eat, and sharing their travel experience on social platforms. In effect, all these travel activities are supported by mobile devices such as a smartphone or tablet and thus create an on-the-go digital self-extension of individual travellers.

Spotlight

With 83% of passengers travelling with them, mobile devices are an essential part of the travel journey today. Mobile is well integrated into the modern Travel & Tourism experience: with travellers using apps to arrange a ride to the airport, getting an electronic boarding pass, accessing in-flight entertainment on a mobile device, unlocking their hotel room with a mobile key, looking for what to do and where to eat, and sharing their travel experience on social platforms. In effect, all these travel activities are supported by mobile devices such as a smartphone or tablet and thus create an on-the-go digital self-extension of individual travellers.

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Aeronology Launches World-First Travel Agent Application Promises for Mobile Travel Advisors

Aeronology | November 21, 2020

The launch of Aeronology Mobile, a world-first travel agent application promises to help travel advisors rebound with a sophisticated and seamless global online, mobile and full-service travel booking toolbox.“It’s a going to change the travel advisor industry,” says Russell Carstensen, CEO of rising Australian travel technology company Aeronology. “An advisor can now keep all commission in what is an affordable, user-pay one-stop shop application which allows you to earn more and save time.”Aeronology Mobile can be used globally and the travel advisor can operate anywhere they have access to the internet. The technology is the result of 20 years of understanding the needs and requirements to be a profitable and effective travel advisor, explains Mr Carstensen.

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EButler and Eddy Travels Launch A New Travel Service, In Time For The Summer Vacations

EButler, Eddy Travels | May 04, 2021

Arranging the principal post-pandemic excursion has recently got a ton simpler for the inhabitants of Qatar, as EButler today dispatched another organization with Eddy Travels man-made brainpower (AI) travel associate. In a basic talk, the completely mechanized AI aide is accessible every minute of every day to help EButler's clients look for the best aircraft and inn bargains globally. EButler, a mainstream online attendant stage in Qatar, interfaces clients to many the best specialist organizations covering each part of their lives. Beginning today, EButler's individuals can look for the best flight and inn offers by talking with an AI travel colleague created by Eddy Travels, consistently incorporated into Ebutler portable applications. "At EButler, we will likely make an unbelievably advantageous encounter for our clients each time they need something in their life. As we endeavor to increase present expectations, we are continually searching for top-notch organizations. We are incredibly eager to collaborate with Eddy Travels, who offers a novel encounter not found elsewhere on the planet," noted Omar Ashour, Co-Founder, and CEO at EButler. "We are pleased to dispatch a weighty association with EButler, the first in Qatar for Eddy Travels. EButler's team accomplished astounding work coordinating the Eddy Travels AI associate into their application. Therefore, Qatari explorers can begin arranging their next merited occasions by communicating something specific," said Edmundas Balikonis, Co-Founder and CEO at Eddy Travels. EButler's application is accessible on Android or iOS gadgets. Inside the application, individuals will track down another "Travel" class that will open a talk window with the Eddy Travels AI associate. Clients simply need to send an instant message to the advanced travel associate, and it will begin looking for flights or convenience. Housing alternatives are given in association with Booking.com, the world's most extensive inn booking framework. The new association project is upheld by Kiwi.com, the imaginative travel-tech organization, which controls more than 100 million inquiries consistently. "EButler and Eddy Travel teams worked effectively assembling the AI-controlled travel arranging administration that is advantageous and enjoyable to utilize. We are pleased to be suppliers of flight and ground transportation stock, including Virtual Interlining. Together we'll make it simple for the Qatar explorers to consistently track down their ideal agenda, at the most minimal cost." Oliver Dlouhy, CEO, and Co-originator at Kiwi

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How 3D Robots Can Aid Hotels Amid Labor Shortages

Cobalt Robotics , Bear Robotics | August 24, 2021

The pandemic upended many sectors with mass layoffs at the beginning of COVID-19 and ended with record labor shortages. The hospitality sector in particular was deeply hit with massive unemployment gaps that ran well above the national unemployment rate during the pandemic. While other industries have started on the road to recovery, the hospitality industry is still 2.8 million jobs shy of where it was in February 2020. With more than 60% of Americans willing to travel again, 55% of U.S. companies planning to resume business travel within the next three months and more than a third of current hospitality workers planning to exit the industry, the hotel industry is in a bind. Long-term labor solutions in the area are needed to meet the rising demand for travel and seismic shifts in the hospitality workforce. This is where 3D camera-equipped robots can play a role. Robots are some of the most impactful forms of hospitality technology hoteliers can invest in to maintain efficiency, serve guests and aid understaffed operations. Solving staffing shortages From retail stores to the hospitality realm, customer-facing industries are already solving staffing shortages and improving operations through robots equipped with 3D imaging sensors. For example, restaurants have added self-navigating robots for food delivery and table bussing while grocery chains have discovered that robots can assist in cleaning, providing stock management alerts and checkout duties. These tasks are typically limited in their customer-facing duties but are repetitive and time-consuming activities that are easily programmed into digital sidekicks. This makes robots an ideal solution to the staffing shortages many hotel properties are experiencing. Properties of all sizes are starting to realize the practical uses for service robots - or “co-bots,” which work alongside humans to extend and improve performance, taking the burden off human workers so they can handle more demanding responsibilities. Versatile functionality A popular function behind the implementation of 3D camera-embedded robots is the ability to increase self-service functionality, increase convenience and improve customer experiences for guests. Mobile robots can perform navigation tasks that include guiding guests to their rooms and delivering commonly requested room service items such as pillows, blankets, towels and toiletries. They can even operate as roving security guards throughout the property. 3D facial authorization, like the technology used to unlock your smartphone, can be employed to recognize guests and address them by name, adding a sense of personalization and high-class service. Meanwhile, guests can say goodbye to fumbling for key cards, and hotel staff no longer have to worry about reprinting numerous key cards. Housekeeping and sanitization may be the most demanded and high-ROI use of 3D robots. Robots can manage in-room and common area cleaning tasks such as vacuuming and sanitation, while specially equipped units can completely disinfect high-touch areas and items. Equipped with a UV light and disinfectant sprays, these popular cleaning companions can eliminate germs off the surface of elevator buttons, doorknobs and TV remotes in just seconds. Safety and efficiency of 3D tech 3D cameras are the key to robots handling tasks alongside human workers. 3D camera technology enables mobile robots to identify and avoid obstacles and people with extreme accuracy. The camera technology can accurately perceive depth to navigate highly populated space: From high foot traffic in hallways to luggage and bags stacked in lobbies, 3D robots can navigate through it all. Using their depth-sensing capabilities, they can also spot anomalies like an open hallway door or atypical presence of individuals in a given space. When combined with SLAM (Simultaneous Location and Mapping), the technology that scans and creates a digital map of the space, self-propelled 3D service bots can deliver food, drinks and other amenities anywhere within the hotel property. No matter the obstacle, SLAM-supported 3D can seamlessly navigate and deliver guests what they need. Robotic ROI Cobalt Robotics and Bear Robotics are two companies utilizing 3D camera technology in the hospitality robotics sector. Cobalt Robotics, a U.S.-based company, develops 3D camera-equipped robots available for security, facilities management and concierge services. Bear Robotics offers robots specializing in food service deployments. The cost of utilizing robot workers in these instances is often comparable or less than an hourly worker. Combine these savings with the elimination of sick days, injuries or other disruptions and hotel managers are left with a more cost-effective way to handle routine tasks. Another vital form of ROI in employing 3D robots in hotels is that they can collect data on guest preferences, facility status and upkeep, security and more. This information is critical in helping hotels run more efficiently and with a greater focus on customer satisfaction. The future of hotels The pandemic has created vast uncertainty for the hospitality industry. It remains to be seen how guest bookings and behaviors, hospitality economics or competitive activity will change for the long-haul post-pandemic. What is certain, however, is that labor will be forever impacted - and that technology, specifically reliable and multifunctional robots, will be part of the future of hotels.

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