TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
battleface | January 12, 2023
battleface, a travel insurance provider, recently announced the launch of Robin Assist, a new tech-based platform as a service. It is designed for brokers, carriers, managing general agents (MGAs), and self-employed businesses.
Robin Assist is supported by the global application programming interface-driven (API) insurtech platform through round-the-clock customer service, emergency medical assistance services, and claims. battleface's founders come from a travel insurance background, having worked in the roles of underwriting, claims, customer service, compliance, and emergency medical treatment.
battleface has expanded distribution globally since its foundational days. The company is in the UK, EU, US, Canada, and Australia because of its adaptive technology and network of medical, travel, and security partners.
The Robin Assist platform offers a variety of services, including round-the-clock service in multiple languages, insurance claims management, aid in transit and evacuation in case of medical emergencies, management of medical cases, international systems for controlling healthcare costs, and instant remittances in over 140 currencies.
battleface intends to make its API-driven insurtech platform publicly available for easy product creation, rate administration, policy fulfillment, nation- and state-specific compliance, global distribution, out-of-the-box affiliation, and relationship management.
"battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today's travelers," said Sasha Gainullin, CEO, battleface. He further added, "With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally."
(Source: PR Newswire)
About battleface
battleface, Inc., founded in 2017, is headquartered in Columbus (Ohio). It is a global full-stack firm that makes it simple for clients and partners to get the right travel insurance for them. Its custom-built embedded goods, location-independent access to essential benefits, and attentive, around-the-clock customer assistance are only the beginning.
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COMMERCIAL TRAVEL
Travelport | March 13, 2023
Travelport, a global technology company for travel, has recently acquired Deem for further investment in innovation to modernize the retailing and corporate travel sector. This acquisition would improve Deem's speed to market and allow seamless integration of multi-source content.
Deem is a modern technology solutions provider for the corporate travel industry and previously worked under Enterprise Holdings, a mobility solutions provider. It has a suite of online booking and travel technology products designed especially for business travelers, travel managers, travel-management companies and suppliers. It is making the corporate travel experience more efficient for all. It is entitled as one of the 'Fast Company's Most Innovative Companies of 2022'. It aims to continue growth in its share of the corporate travel business, and the Travelport's investment is further increasing that growth at a global level.
Travelport is an established NDC leader and launched the end-to-end solution for American Airlines' NDC content. It plans to enhance its position with the swift technical integration of Deem company. It will avail Deem of the NDC offers, products and services. The NDC content is important for travel agencies, corporations and travelers, particularly those in North America. Currently, North American airlines are shifting some content exclusively to NDC.
CEO of Travelport, Greg Webb said, "The game-changing acquisition of Deem by Travelport will fulfill a growing, post-pandemic need for a tight, fully-integrated corporate tool that will provide access to all multi-source content, including NDC." He added, "We've been laser-focused on investing in technology innovation, and Travelport+ has simplified the agency workflow, upgraded how travel content is curated, and enabled modern travel retailing. Now with the acquisition of Deem, Travelport will provide corporate travel with award-winning, complementary tools that are as revolutionary, modern, and easy-to-use as Travelport+."
(Source – Cision PR Newswire)
About Travelport
Headquartered in Langley, Berkshire, Travelport, an information technology and services provider for travel, offers solutions for technology, travel commerce, travel, distribution, payment, airlines, travel agents, online travel agencies, travel management companies, corporate travel, B2B, cloud, search, business intelligence, data, and travel industry. It has been working as a worldwide travel retail platform since 1971. Its huge marketplace, Travelport+, connects buyers to sellers for exceptional travel experience and modern digital retailing. It is an independent platform providing solutions for complex travel ecosystems through innovation. It supports bookings of travel suppliers worldwide.
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TRAVEL TECHNOLOGY
TravelCenters of America | March 17, 2023
TravelCenters of America Inc., nationwide operator and franchisor of the TA, Petro Stopping Centers and TA Express travel center network, announced today exciting updates to its full-service restaurant business.
Chef Maira Isabel now serves as TA’s Corporate Executive Chef, and will focus on adding flavorful, healthy offerings and integrating food trends and regional specialties into the menus of TA’s Country Pride and Iron Skillet restaurants. Before moving to the US, Chef Maira was a chef and on-air talent for multiple television shows for many years and was the Puerto Rico hostess of Bizarre Foods – Travel Channel. Her career has spanned TV, print and online publications including the Cooking Network, Travel Channel and Food & Beverage Magazine and she is a best-selling cookbook author. She has spent time perfecting her culinary skills in Italy, France, Colombia, Spain, Mexico and Morocco.
With over 150 full-service restaurants nationwide, TA continues expanding its portfolio to serve the needs of all travelers. In addition to proprietary brands Country Pride and Iron Skillet, TA launched Fork & Compass in January 2023 in Perrysburg, Ohio. Fork & Compass is designed to be an attractive option for all travelers and a destination spot for the community, with unique food options in a casual, comfortable, family-friendly atmosphere. TA also added five IHOPs and two Black Bear Diners in 2022, with plans to open more full-service restaurants this year.
TA will continue supporting the health and well-being of all travelers through its collaboration with Cleveland Clinic. Chef Maira’s menus will offer healthy meal options approved by Cleveland Clinic and highlighted with a heart-healthy logo. TA plans to expand beyond these menu offerings by working with Cleveland Clinic to identify healthy snack and grab-and-go food options in its travel stores.
“Chef Maira’s diverse background working in restaurants around the world, coupled with her sincere passion and enthusiasm, will elevate the sit-down dining experience at our travel centers,” said Lloyd Sanford, SVP, Hospitality. “Every culinary decision will be focused on ensuring we deliver on our mission of returning every traveler to the road better than they came.”
About TravelCenters of America
TravelCenters of America Inc. is the nation's largest publicly traded full-service travel center network. Founded in 1972 and headquartered in Westlake, Ohio, its over 18,000 team members serve guests in 285 locations in 44 states, principally under the TA®, Petro Stopping Centers and TA Express® brands. Offerings include diesel and gasoline fuel, truck maintenance and repair, full-service and quick-service restaurants, travel stores, car and truck parking and other services dedicated to providing great experiences for its guests. TA is committed to sustainability, with its specialized business unit, eTA, focused on sustainable energy options for professional drivers and motorists. TA operates over 600 full-service and quick-service restaurants and nine proprietary brands, including Iron Skillet® and Country Pride.
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