Business Travel
businesswire | July 13, 2023
Enjoy the Land of Enchantment in the newly redesigned guest accommodations at the Embassy Suites by Hilton Albuquerque. Operated by award-winning Atrium Hospitality, our centrally located hotel in downtown Albuquerque, New Mexico, has completed a four-phase, multimillion-dollar transformation of all 261 two-room guest suites. Alpharetta, Georgia-based Atrium Hospitality, one of the nation’s largest hotel operators, manages a portfolio of more than 80 hotels in 28 states and approximately 3 million square feet of event space.
The Embassy Suites by Hilton Albuquerque’s tastefully updated guest suites and bathrooms — including a presidential suite — feature new furniture and fixtures in a modern style. Attractive textile coverings and wall art in an inviting color palette of gray, white, and hues of apricot and brown complement Albuquerque’s natural beauty. Each two-room suite features new 55” televisions, luxurious bedding, a mini-refrigerator, a microwave, a large desk, WiFi, and a full-size sofa bed in a separate living area. This Embassy Suites offers a premium upgrade to Pure Wellness suites, which incorporate science and technology to treat the surface and air in rooms, creating a wellness environment.
“We’re excited to offer freshly renovated guest accommodations at the Embassy Suites by Hilton Albuquerque as our full-service hotel continues to serve as a hospitality staple in downtown Albuquerque,” said Steve Ator, Vice President, Operational Strategies West Region, Atrium Hospitality. “Our guests and team members are enjoying the new, modern look of our hotel’s transformed spaces and appreciate the beauty and comfort of our redesigned guest suites.”
Plentiful Space to Gather
The Embassy Suites by Hilton Albuquerque features 30,000 square feet of flexible event space comprised of 19 meeting rooms that are A/V capable. Our hotel’s more than 12,000-square-foot Sandia Ballroom, named after the area’s scenic Sandia Foothills Open Space, can accommodate up to 1,500 guests. Our experienced events team is ready to help plan the ideal gathering.
Our full-service Embassy Suites is one mile from the Albuquerque Convention Center and the University of New Mexico and three miles from the Albuquerque International Airport. Several popular area attractions are nearby.
Serving With Atrium SPIRIT
Atrium Hospitality’s six core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork guide the Atrium SPIRIT for creating a welcoming environment for all, encouraging the personal and professional growth of the company’s Associates, and being a responsible community partner. Atrium Hospitality supports the American Hotel & Lodging Association’s (AHLA) Responsible Stay environmental initiative, which complements Atrium’s commitment to preserving the planet’s natural resources and being efficient in the operations of the company’s properties nationwide. The Embassy Suites by Hilton Albuquerque participates in LightStay, Hilton’s award-winning, comprehensive platform to measure and manage energy, water and waste.
Atrium-managed properties nationwide are proud to take part in Project SEARCH, a school-to-work program for students with intellectual and developmental disabilities, with numerous program graduates hired by our hotels. Five participants recently graduated from the Project SEARCH program hosted at the Embassy Suites by Hilton Albuquerque, and six program participants are slated to begin at our hotel in fall 2023. In addition, the Embassy Suites by Hilton Albuquerque conducts monthly volunteer service with a range of causes, including community cleanup projects and food drives for a local food bank, among others.
“For 18 years, the Embassy Suites by Hilton Albuquerque has served as a collaborative community partner in New Mexico’s largest business center,” said Scott Cape, Area General Manager, Embassy Suites by Hilton Albuquerque. “We strive to grow hospitality career journeys and are excited to have been recognized in the New Mexico Top Workplaces 2023.”
Scott continued, “The redesign of all of our guest suites was inspired by New Mexico’s remarkable beauty. Our renovated spaces create an inviting atmosphere to work or relax and offer views of Albuquerque’s wonders.”
Located at 1000 Woodward Place NE in Albuquerque, New Mexico, the Embassy Suites by Hilton Albuquerque all-suite hotel offers two-room suites; a free made-to-order breakfast; a complimentary evening reception with drinks and snacks; a business center; a 24-hour fitness center featuring a Peloton® bike; an on-site restaurant, lounge and café; room service; and an indoor pool. The Embassy Suites by Hilton Albuquerque is part of the Hilton Honors award-winning guest-loyalty program, which offers Digital Key for accessing your guest room. For more information, to make a booking, or to schedule an in-person or virtual tour, call (505) 245-7100, go to the hotel’s website, or connect with the hotel on Facebook.
About Atrium Hospitality
Atrium Hospitality is ranked as one of the nation’s largest hotel operators. Headquartered in Alpharetta, Georgia, the company manages a portfolio of 82 hotels in 28 states, representing well-known brands such as: Hilton, Marriott, IHG, and Wyndham, among others. Atrium operates 20,463 guest rooms/suites and approximately 3 million square feet of event space. Atrium Hospitality’s six core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork guide the Atrium SPIRIT for creating a welcoming environment for all, encouraging the personal and professional growth of the company’s Associates, and being a responsible community partner. Atrium is conserving the planet’s natural resources and being more efficient in support of the company’s commitment to sustainability, all while providing exceptional guest experiences. In 2022, Atrium Hospitality added another Atlanta Top Workplaces win to the company’s accolades and celebrated being recognized by The Atlanta Journal-Constitution for a second year. Atrium supports a range of civic and community activities, and Atrium-managed properties nationwide are proud to take part in Project SEARCH, a school-to-work program for students with intellectual and developmental disabilities.
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Hospitality Trends
Globenewswire | July 10, 2023
Phunware, Inc.the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, announced today its Smart Hospitality Solution is being launched at Thumper Pond Resort.
Set in the heart of Minnesota, Thumper Pond Resort is an oasis of relaxation and recreation. With its championship golf course, luxurious spa, world-class dining and an invigorating indoor water park, Thumper Pond Resort offers an unrivaled blend of tranquility and exhilaration. Surrounded by over 200 acres of verdant woodland, the resort promises a captivating escape from the everyday, immersing guests in a world where the ambiance of natural beauty is complemented by top-tier amenities and a commitment to outstanding service.
"We are thrilled to bring our Smart Hospitality Solution to the prestigious Thumper Pond Resort in partnership with its innovative new owner who is committed to digital transformation," said Russ Buyse, CEO of Phunware. "Our technology will help redefine the guest experience by offering a unique blend of personalized services and digital amenities that seamlessly integrate with and enhance the existing infrastructure across such a beautiful property."
Key features of Phunware’s Smart Hospitality Solution include:
Mobile Application: Native iOS and Android applications optimized for hospitality that can take advantage of core device capabilities that make experiences more secure, intuitive and engaging.
Contextual Engagement: Guests can receive notifications based on their location and preferences, improving communication and enhancing the guest experience.
Location-Based Services: With these features, guests can easily find their way around the resort with indoor navigation, wayfinding and mapping.
Artificial Intelligence (AI) and Data Analytics: Using AI and machine learning, the platform collects, analyzes and makes recommendations based on data to provide insights that can improve services, personalize engagement and increase operational efficiency.
"Phunware's Smart Hospitality Solution aligns perfectly with our commitment to providing guests with a superior and personalized experience," said Jatin Patel, Owner of Thumper Pond Resort. "By embracing this advanced technology, we hope to create an unforgettable stay for our guests, offering them innovative and engaging services."
About Thumper Pond Resort
Featuring 78 spacious suites and 26 RV sites across more than 210 acres, Thumper Pond Resort is a premier choice in central Minnesota lakes country for family reunions, corporate retreats, golf outings and destination weddings. With a stunning golf course and enough activities onsite to keep everyone busy, the resort is a premier choice of Otter Tail County hotels for group and corporate travel. Thumper Pond Resort is located three hours northwest of the Twin Cities or ninety minutes southeast of Fargo.
About Phunware, Inc.
Everything You Need to Succeed on Mobile — Transforming Digital Human Experience
Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://phunware.com.
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Hospitality Management
Globenewswire | August 25, 2023
Canary Technologies, the hospitality industry’s leading guest management system, is launching Canary AI, a fully enabled generative AI engine that will be embedded across Canary’s entire Guest Management System. The beta version product is the latest in Canary’s award-winning suite of guest management tools, driven by the latest technology. Generative AI refers to algorithms that are used to create new content using existing context.
The product will assimilate relevant general hotel information from existing resources about the property and surrounding area in order to generate auto-responses using contextual guest information like reservation details and guest profiles. The AI model is trained over time to craft the most relevant answers based on the most common guest responses.
Canary’s new feature will keep customer data safe while helping hoteliers increase staff efficiency, enabling them to save hours in responding to guest inquiries. It also saves guests time, providing answers to their top-of-mind questions directly and instantly. Canary’s AI capabilities will also drive a more personalized guest experience based on their specific customer criteria like loyalty status. Hotels can sign up to be part of the beta launch by contacting Canary.
“AI is reshaping the way we live, travel, and do business. With Canary AI, we’ll be able to help hoteliers transform the guest experience and enable staff to focus more on hospitality,” said Blake VanLandingham, Head of Engineering for Canary. “As AI reshapes the way we live, travel, and do business, we look forward to maintaining the safety of customer data and building this new technology into the guest journey as part of the Canary platform.”
Canary will continue to embed AI into their products to help hoteliers reduce fraud, streamline operations, elevate the guest experience and boost revenue.
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management System. Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 75 countries, including leading global brands, such as Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, and Ace Hotel Group. Canary is the #1 rated solution on HotelTechReport and was the sole hotel technology company named to Fast Company’s Most Innovative Companies in 2023. Canary’s solutions help hotels eliminate paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud. Canary’s guest platform includes Contactless Check-In/Checkout, Upsells, Guest Messaging, and Digital Tipping.
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