TRAVEL TECHNOLOGY

Corporate Travel Technology Specialist Trondent Adds Covid Controls to Pre-Trip Approval Tools

Trondent | January 14, 2021

Corporate travel technology expert Trondent Development Corp. has added another Covid-19 informing add-on to its Authorizer AI and Authorizer Pro pre-trip approval platforms, empowering travel supervisors to convey important Covid-related data and cautions via email to travelers and trip approvers, the organization reported.

Travel administrators can choose from various data parameters to decide when an alarm is sent and which data is incorporated, in view of organization strategy, Trondent said. Messaging can incorporate a scope of traits for a particular objective, for example, number of cases, late contamination patterns, lockdown and social removing boundaries and passage necessities. When a traveler attempts to book an outing, an email specifying in- and out-of-compliance aspects of the booking is sent to the approver, who can approve or deny the request. After an trip is endorsed, the traveler gets an email with destination-relevant Covid-related information and corporate policy information.

Pre-trip endorsement boundaries have seen a resurgence in the midst of the continuous Covid-19 pandemic as corporate travel managers try to satisfy duty-of-care responsibilities. Suppliers including Adelman Travel and Cornerstone Information Systems have turned out new devices intended to incorporate Covid-explicit policy elements into pre-trip approval flows.

Spotlight

When it comes to self-made trips to the Philippines, we are sure that many people have heard a lot about some of the attractions and how it is better to spend time there. However, if you are looking for a visual assistant – a list of what places to visit, what to do and what not to forget to take with you in a trip, then you’ll like our infographics.Infographics will tell you what to try and what you shouldn’t do while on the islands:

Spotlight

When it comes to self-made trips to the Philippines, we are sure that many people have heard a lot about some of the attractions and how it is better to spend time there. However, if you are looking for a visual assistant – a list of what places to visit, what to do and what not to forget to take with you in a trip, then you’ll like our infographics.Infographics will tell you what to try and what you shouldn’t do while on the islands:

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HOSPITALITY TRENDS

Certares Acquires The Embassy Suites Atlanta Midtown In Partnership With Highlands Investments And Monomoy Property Ventures

Certares | October 26, 2021

Certares Management LLC a leading investment specialist dedicated to the travel, tourism and hospitality sectors (together with its affiliates, "Certares"), in partnership with Highlands Investments LLC ("Highlands") and Monomoy Property Ventures LLC ("MPV"), today announced the acquisition of the 181 key, new-build Embassy Suites Atlanta Midtown located at 290 17th Street NW in Midtown Atlanta, Georgia. The deal also included the acquisition of an adjacent land parcel and an income-producing parking component.Located in the Atlantic Station area of Midtown, the all-suites property features a lobby bar, restaurant, large fitness area and pool, along with 2,600 square feet of meeting space. The rooms average approximately 500 square feet, and each has a private kitchenette and separate living room area. The hotel sits adjacent to Microsoft's new eastern U.S. headquarters and near Georgia Tech's main Atlanta campus. HEI Hotels & Resorts ("HEI"), a leading hospitality management company that owns and/or operates 84 hotels and resorts throughout the United States, has been selected to operate the property. "We are thrilled to acquire this brand-new asset in the heart of Atlantic Station. Midtown Atlanta is the city's preeminent submarket for technology and healthcare talent recruitment and is seeing an array of corporate relocations and expansions. We look forward to working closely with Highlands, MPV and HEI to ensure the property delivers a great experience to its guests." -Nolan Hecht, Senior Managing Director & Head of Real Estate at Certares Jordan Kary, Founder and Principal of Highlands, added, "We are big believers in both Atlanta and, more specifically, the Midtown Atlanta submarket, and we are excited to acquire this high-quality hotel together with Certares, MPV and HEI. The property's location together with its all-suites rooms and amenity offerings makes the asset well-positioned for outsized growth. We look forward to continuing to identify opportunities to acquire great pieces of real estate at attractive values and working to ensure best-in-class operations and oversight." "High-quality real estate structured off-market from a motivated seller, in an excellent location within a growth MSA, the Embassy Suites Atlanta Midtown is illustrative of the types of investments MPV is successfully targeting as we establish our business,We look forward to building on a close relationship with Certares, Highlands, HEI and Hilton as we execute on our business plan at this asset, and to participating in the substantial ongoing growth in the midtown Atlanta business community." -Kevin Vaughan, Founder of MPV. About Certares Management LLC Established in 2012, Certares focuses on direct investments in proprietary transactions, leveraging deep sector experience in the travel and hospitality industries, and with a consistent emphasis on partnership with management teams to drive growth. Certares brings together a team with decades of both operational and investment experience in private equity, travel, tourism, hospitality and travel-related business and consumer services. For more information, please visit www.certares.com. About Highlands Investments LLC Founded in 2020, Highlands Investments LLC is a New York-based real estate investment and asset management company that employs a value approach to investing and targets select product types and geographic regions across the United States and Canada. Prompted by the shifting dynamics in the global real estate industry, the company's primary objectives include sourcing and negotiating target driven acquisition opportunities and managing investments throughout their lifecycle. Highlands focuses on identifying opportunistic acquisitions at attractive values with the potential to enhance returns at the asset level through operational improvements and through long-term economic recovery. To learn more, visit https://www.highlandsinv.com/. About Monomoy Property Ventures LLC Monomoy Property Ventures (MPV) is a New York-based real estate investment, development and management firm with an extensive track record sourcing, acquiring and redeveloping lodging assets. MPV purchases land parcels and existing buildings in enduring, high-barrier locations in select resort and urban markets in the United States. Through physical and operational repositioning or ground-up construction, MPV seeks to improve buildings, destinations, neighborhoods and the built environment while providing attractive financial returns to our company and investment partners. Through current and prior ventures, Principals of MPV have executed on over $1.4 billion of lodging investments across 23 hotels. For further information, please visit www.MonomoyPropertyVentures.com. About HEI Hotels & Resorts HEI Hotels & Resorts, headquartered in Norwalk, Conn., is a leading hospitality investment and management company that owns and/or operates over 80 luxury, upper-upscale and upscale independent and branded hotels and resorts throughout the United States. HEI's branding partners include Marriott, Hilton, Hyatt, IHG and Accor. Taking a holistic approach to creating value for its investors and employees, HEI sets the highest standards across all aspects of hotel management and operation and focuses on central principles of excellence and continuous improvement. HEI prides itself on some of the highest employee satisfaction scores in the hospitality industry, fuels local economic prosperity by investing in communities and is committed to environmental stewardship and sustainability. To learn more about HEI, please visit www.heihotels.com

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BUSINESS TRAVEL

Eola, Powering Experience Providers, Generates $2.8 Million in Investment

Eola, Pentech Ventures | April 07, 2021

Eola, the operating system for experience providers, has raised $2.8 million in a fundraising round led by Pentech Ventures, with support from Techstars and other travel and technology business leaders. Eola delivers cutting-edge operations technology to experience providers in the UK and around the world. Eola provides them with the tools they need to run their entire business, from hiking tours in Scotland to watersports centers in Cornwall to hot air ballooning in New Zealand. The Eola system saves companies time and money by automating booking and payment procedures, making scheduling and resource management simple, and offering features such as memberships and rentals. During 2020, Eola's revenue increased five times when their client base tripled. During last year's changing conditions, the importance of automated processes, online accessibility, and real-time adaptability became much more evident. Using Eola's proprietary technology, their average partner more than doubled online bookings in 2020 over the previous year. Eola now anticipates much stronger success in 2021, as people are ready to get back outdoors. The new funding will be used to expand the company's technology, team, and commercial footprint. Eola CEO Callum Hemsley: " We are pleased to have this group of investors on board for the next step of our expansion. The performance we've had so far is a testament to our team's and customers' tremendous tenacity and resilience. 2020 was a challenging year but seeing how everyone handled it was so inspirational. I'm grateful to be on this path with them all. Now, we're looking forward to assisting more established businesses in growing alongside us. Sandy McKinnon, Pentech Ventures partner: " The Eola team has created a fantastic operating system for running experience-based businesses. It is impressive that a business will expand during a lockdown in this market, and it speaks to the value they deliver to their clients. We are excited to help them and assist them in expanding even more." Eamonn Carey, Managing Director of Techstars London: "Building products that people want is the most successful way to build a scalable, category-defining business. That is just what Callum, Dan, and the rest of the Eola team have done. I'm consistently impressed by the reviews and referrals they get from their clients, as well as the positive effect Eola has on their businesses. I know it's happening, and I can't wait to see those clients, as well as millions of others, benefiting from Eola's operating system."

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AIRLINES AND AIRPORTS

Amadeus and Hawaiian Airlines begin new technology journey with Altéa Passenger Service System agreement

Hawaiian Airlines | December 13, 2021

Amadeus has been selected by Hawaiian Airlines as its next-generation technology partner. Implementation of the Amadeus Altéa PSS suite will begin in Q1 2022 with targeted completion in 2023. Altéa is at the heart of the Amadeus Airline Platform, an open technology platform built for innovation, agile collaboration, and simplified interactions that will equip Hawaiian Airlines with the best technology to deliver superior service to its customers. The airline will join a community of 200+ airlines around the world, shaping its operations and passenger experiences with leading technology from Amadeus. The Hawaiian Airlines and Amadeus partnership will enable Hawaiian Airlines to: Deliver a modern, efficient reservations solution for front-line employees to aid customers in purchasing, changing, and using services from the airline. Provide airport staff with a new, modern user experience to simplify complex tasks, resulting in more time to care for customers. Connect to the Amadeus Payment Platform, allowing the airline to integrate modern payment services to Altéa and provide new payment capabilities for its customers. Equip its teams with modern, seamlessly integrated technology that provides real-time access to data insights. “The past few years have been transformative for Hawaiian Airlines in many ways and have led us on a path to take major steps in preparing for the future,We look forward to this expanded partnership that now includes Altéa PSS, which increases our flexibility to introduce new products and allows us to create a great customer experience.” -John Jacobi, Senior Vice President of Information Technology at Hawaiian Airlines We are excited to welcome Hawaiian Airlines to the Amadeus community. We are confident that our partnership will enrich Hawaiian Airlines’ customer and employee experiences, said Rajiv Rajian, Executive Vice President and Chief Commercial Officer, Americas, Amadeus. “We have built a close working relationship over the past several years, and we are thrilled to begin a new chapter with Hawaiian Airlines. We believe the Amadeus Airline Platform will deliver the technology to enable Hawaiian Airlines to deliver a superior traveler experience. Hawaiian Airlines is an existing user of Departure Control Flight Management, Amadeus’ load planning solution, and as part of this expanded partnership, the airline will implement Amadeus Departure Control Customer Management. Also, to help Hawaiian Airlines continue to be flexible and responsive to health and safety requirements, it will implement Traveler ID for Safe Travel, an Amadeus solution that allows passengers to verify their health documentation directly through the airline app or websites. Additionally, Hawaiian Airlines will be connected to the Amadeus Payment Platform, ensuring they can provide their customers a seamless payment experience. About Hawaiian Airlines Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiian’s Auckland and Brisbane flights remain suspended.The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire.Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page. About Amadeus Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways.We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. In 2019, we helped connect over 1.9 billion people to local travel providers in over 190 countries.We are one company, with a global mindset and a local presence wherever our customers need us.Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys.Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company has also been recognized by the Dow Jones Sustainability Index for the last ten years.

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