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Corporate Traveller sees surge in demand for technology

Buying Business Travel | July 15, 2019

Travel management company Corporate Traveller says it has experienced record levels of growth over the last year, as well as a surge in demand for technology solutions from its SMESmall and medium-sized enterprises customers.The SMESmall and medium-sized enterprises specialist reported it has earned an average of 55 new customers per month over the last 12 months, particularly in the retail, finance, legal and agriculture sectors across the UK.Since launching its YOUR.CT platform and mobile app Sam, Corporate Traveller says its clients are increasingly looking to technology solutions to manage their employee travel. The company has implemented YOUR.CT for more than 2,000 clients, while 3,000 business travellers have downloaded the chatbot-based mobile app Sam for support with itinerary management and booking on the move.

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Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
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