INDUSTRY OUTLOOK, HOSPITALITY TRENDS
PRnewswire | May 16, 2023
Artificial intelligence tools are spreading to every industry, including the hospitality industry, and Tripleseat is putting this technology into the hands of restaurants and hotels that provide catering and events.
Tripleseat, the leading web-based sales and event management platform for restaurants, hotels, and unique venues, announced the launch of ChatGPT artificial intelligence to enable venues to enhance their online presence with EventUp and food and beverage sales with Tripleseat's direct event booking and reservation platform TripleseatDirect.
Integrated into the text editor in Tripleseat's EventUp and enabled on TripleseatDirect forms, venues can receive AI powered by ChatGPT recommendations for updating their venue and room descriptions to better appeal to guests, boosting Search Engine Optimization (SEO) and adding creative event details to attract more planners on EventUp and TripleseatDirect. This not only improves the overall guest experience but also helps venues attract more business.
"At Tripleseat, we believe that incorporating cutting-edge technology into our platform is key to driving success for our customers in the ever-evolving hospitality industry," said Jonathan Morse, CEO of Tripleseat. "With the launch of ChatGPT features, we're excited to offer our customers access to the latest in artificial intelligence, providing them with personalized recommendations to enhance their venue listings and ultimately attract more business. We're proud to be at the forefront of this technology and look forward to continuing to innovate and provide top-notch solutions for our customers."
About Tripleseat
Tripleseat is a catering and event management platform used by more than 15,000 venues each day, enabling them to streamline the planning process and increase sales. To date, the Tripleseat platform has helped venues book over 10 million events and capture $15 billion in event leads. EventUp powered by Tripleseat allows event planners to browse thousands of venues to book the perfect place for their event.
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TRAVEL TECHNOLOGY
prnewswire | April 04, 2023
Target Hospitality Corp. one of North America's largest providers of vertically integrated modular accommodations and value-added hospitality services, today announced two strategic hires focused on accelerating Target's growth and diversification strategy. Judson Greif and Hope Hunter, two distinguished government affairs professionals with extensive experience in Washington, D.C., have joined the Company as Vice President of Government Affairs and Strategic Growth and Vice President of Federal Affairs and Strategic Partnerships, respectively.
Mr. Greif joins the Company from Leidos where he was most recently Vice President, Business Development and Government Affairs. A veteran government relations, business development, and policy professional, Judson brings over 20 years of experience partnering with the United States Departments of Defense, Energy, Homeland Security and Veterans Affairs.
Ms. Hunter brings nearly two decades of experience inside the United States federal government, most recently with the U.S. Department of Homeland Security, where she worked successfully with Republican and Democratic appointees and Congressional staff, advancing policy initiatives as a liaison representing U.S. Immigration and Customs Enforcement and U.S. Customs and Border Protection.
"Target Hospitality has become a trusted partner, providing comprehensive turnkey facilities and wrap around services to the United States government. We see continued growth opportunities across numerous government agencies especially in support of national security and defense," said Brad Archer, President and Chief Executive Officer. "Hope and Judson bring deep knowledge of government services that will enable us to capitalize on these opportunities, and drive growth across multiple government agencies," concluded Mr. Archer.
About Target Hospitality
Target Hospitality is one of North America's largest providers of vertically integrated modular accommodations and value-added hospitality services in the United States. Target builds, owns and operates a customized and growing network of communities for a range of end users through a full suite of value-added solutions including premium food service management, concierge, laundry, logistics, security and recreational facilities services.
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TRAVEL TECHNOLOGY
Plusgrade | March 01, 2023
Plusgrade, an ancillary revenue solutions provider for the travel industry, announced its extensive partnership with AirAsia. This partnership would empower AirAsia customers to bid for upgrades and reservations for extra space and comfort.
The travel industry is in progress, starting with the relaxation of the travel restrictions for the Asia-Pacific region in early 2023. Ancillary services are an excellent option for enhancing customer experience and revenue generation. They would help airline, rail, and hotel companies with travel returns so that the returns could even exceed those before the pandemic. Travelers are more interested in a streamlined travel experience for innovation and comfort, improving their journey. The ancillary services like upgrades and extra space beside their seats for flight reservations would make travel more pleasant. More space gives them an area to stretch and relax, and the upgrades allow travelers to avail of premium products and services that are generally out of reach.
CEO of Plusgrade, Ken Harris, said, "We are thrilled to join forces with AirAsia to support them in driving meaningful ancillary revenue through incredible traveler experiences." He added, "We look forward to supporting AirAsia as they continue to innovate and develop new products and services for their customers, and to expanding our footprint in the thriving APAC region."
(Source – Cision PR Newswire)
Group Chief Commercial Officer of AirAsia, Ms. Karen Chan said, "This collaboration will enable us to offer more passengers the chance to access our premium products and services, such as our award-winning premium flatbeds or hot seats with extra legroom. We are confident that our guests will love this innovative and seamless way to enhance their travel experience."
(Source – Cision PR Newswire)
About Plusgrade
Headquartered in Montreal, Quebec, Plusgrade, an IT consulting and services provider for the travel industry, offers solutions for ancillary revenue powerhouse, upsell, merchandising, and revenue upgrade platforms for the airline industry worldwide. It assists airline, hospitality, passenger rail, cruise, and financial services companies with revenue generation through excellent customer experience. Its ancillary revenue powerhouse generates massive revenue in a single new revenue opportunity in its platform for its partners. In addition, it enhances travel experiences for its partners' passengers and guests. Finally, its premium upgrade bidding accelerates return on unsold premium inventory for an engaging and effortless customer journey.
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