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Cover Genius Enters into Partnership with Spirit Airlines

Cover-Genius-Enters-into-Partnership-with-Spirit-Airlines
  • Cover Genius announced entering into a partnership with Spirit Airlines.
  • By integrating the company's XCover, Cover Genius empowers its partners to provide personalized protection options during the checkout process.
  • Through this partnership, Spirit Airlines' passengers enjoy a top-tier experience, featuring straightforward protection options during booking and seamless digital claims processing.

On September 12, 2023, Cover Genius, a leading insurtech for embedded protection, providing a global distribution platform for any insurance or other type of protection, announced a partnership with Spirit Airlines, a market leader in offering customizable travel options starting with an unbundled fare.

This integration with Cover Genius' award-winning global distribution platform, XCover, will offer Spirit Airlines' non-US and non-Canadian citizen passengers the opportunity to purchase personalized embedded protection. This coverage comes with the added benefit of a swift claims process, marking the first time such an option is available to them.

Cover Genius, selected as the insurtech partner for some of the world's largest airlines, empowers its partners to provide customized protection options during the checkout process. These options can be flexibly bundled or unbundled to cater to each customer's specific requirements. With licenses or authorizations spanning over 60 countries and encompassing all 50 US states, Cover Genius enables partners to effortlessly extend protection to customers from any location, facilitating international expansion.

Rana Ghosh, Vice President of Omnichannel Sales at Spirit Airlines, said,

We are committed to providing our Guests with the best value in the sky, unbundled fares and customizable travel options.

[Source – Globe Newswire]

Partnering with Cover Genius enables them to augment the Guest experience. It allows them to provide customized travel protection for various regions and destinations, added Ghosh.

Through the partnership, Spirit Airlines' passengers enjoy a best-in-class experience with straightforward protection options while booking and seamless digital claims processing. The management of Guests' requirements, starting from the initial sale to administration and claims, is efficiently handled by Cover Genius' consumer brand, XCover.com. This exceptional service has led to an industry-leading post-claims Net Promoter Score (NPS) of +65. Furthermore, the award-winning service design has demonstrated a remarkable 7x reduction in support tickets.

Angus McDonald, CEO and Co-Founder of Cover Genius, stated,

We are thrilled to partner with Spirit Airlines to help international travelers feel more confident in their booking.

[Source – Globe Newswire]

While embedded protection in travel is a common practice, many airlines provide customers with a standard one-size-fits-all policy that fails to address the varying needs of different travelers. The approach has been changed to offer customers flexible protection, customized according to their itinerary or destination, and supported by real-time data. Additionally, customers benefit from a hassle-free claims process that includes instant payments in more than 90 currencies, said McDonald.

International Guests with Spirit Airlines now have the choice to acquire embedded protection supported by XCover. Notably, Spirit Airlines presently serves 27 destinations spanning 14 countries outside of the United States.

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Business Wire | October 30, 2023

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With a history dating back more than 3,000 years, it is also an important birthplace of Wu culture, which is characterized as being delicate, graceful and refined, having preserved many unique cultural traditions nonextant in other regions of China. “We are excited to welcome guests to Hyatt Regency Changshu Kuncheng Lake, an ideal destination for discovering the unique historical, cultural and natural richness of Changshu,” said Frank Chen, general manager, Hyatt Regency Changshu Kuncheng Lake. “With modern guestrooms, delightful culinary experiences and flexible event spaces accompanied by thoughtful service, our hotel offers a vibrant new stay experience in Changshu and a premier gathering venue.” Contemporary Design Owned by fashion and textile giant Bosideng, the hotel is designed as a modern reflection of Yushan Mountain’s cultural heritage infused with Bosideng’s dynamic spirit of creativity and innovation. 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For families and guests with longer stays, the hotel offers two-bedroom suites with additional space for added convenience. Meanwhile, the Presidential Suite on the 33rd floor provides a residential-style retreat with a dining room, kitchen and study. Culinary Experiences Surrounded by sweeping views from the 36th to 38th floors, the hotel’s four distinct dining venues indulge guests in a variety of culinary experiences ranging from local street food to international fusion cuisine. Market Café satisfies appetites throughout the day with an array of international flavors, including abundant buffet selections. Xiang Yue showcases local cuisine and Zhejiang Chinese specialties crafted with fresh seasonal ingredients and offers eight exclusive private dining room settings for business dinners, social gatherings and celebrations. At Yinxiu 36, guests can savor the authentic teppanyaki cooked right before their eyes in an interactive journey of gastronomy. Come evening, The Lounge is the perfect place to unwind, enjoying signature canapés and cocktails in a social ambience with live music. Recreation and Wellness A 24-hour fitness center and an indoor swimming pool with stunning lake views make it easy for guests to relax and recharge after a day of business or sightseeing. Guests can also enjoy Changshu’s pleasantly mild climate while immersing in lakeside activities such as cycling and kite-flying. The hotel is also well placed for guests to explore Changshu’s stunning landscapes, whether hiking up its most prominent peak at Yushan Mountain National Forest Park or taking a scenic boat ride through Shajiabang National Wetland Park. Meetings, Weddings and Events Offering over 25,994 square feet (2,415 square meters) of versatile spaces, Hyatt Regency Changshu Kuncheng Lake provides an exceptional setting for business and social events and once-in-a-lifetime celebrations, whether on an intimate or large scale. Its largest venue is the Regency Ballroom, one of two pillar-free ballrooms, spanning 9,149 square feet (850 square meters) with a separate lounge area, built-in LED screen and French windows. The hotel also boasts ten meeting rooms and boardrooms equipped with state-of-the-art audio-visual technology, as well as exclusive spaces suited for private parties and VIP events. Coupled with the support of its event specialists and catering experts, Hyatt Regency Changshu Kuncheng Lake is set to become a go-to gathering place for a successful and stress-free event experience. World of Hyatt Gives Members 500 Reasons to Stay Somewhere New To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at Hyatt Regency Changshu Kuncheng Lake, from November 1, 2023 to January 31, 2024, part of World of Hyatt’s new hotel member offer. 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