TRAVEL TECHNOLOGY
Tripleseat | February 03, 2023
Tripleseat, a prominent cloud-based sales and catering management platform for hotels, recently announced a collaboration with Cvent, a leader in events, meetings, and hospitality technology, creating a new integration that will unite and automate the event management and inquiry process.
This integration will connect the Tripleseat platform to the Cvent Supplier Network. As a result, event planners utilizing Cvent to submit a request for proposal (RFP) to venues will automatically be added as new leads on the Tripleseat accounts of the respective venues. To benefit from this integration, venues must be a Cvent Supplier Network member as well as a Tripleseat customer.
Moreover, the integration allows venues, particularly hotels, to gain from the global reach of the two companies. More than 15,000 hotels, restaurants, and unique venues worldwide use Tripleseat to book 10 million events and experience a 35% increase in customer revenue. Additionally, over 90,000 corporate planners use Cvent to source venues and manage events.
Jonathan Morse, CEO of Tripleseat, said, "There is no doubt that the number of events being planned and the cost per event is growing." He added, "Which is exactly why we partnered with Cvent. Our new integration will help venues that work with both Tripleseat and Cvent to reach thousands of event planners who are looking for properties to host their events in 2023."
(Source – PR Newswire)
About Tripleseat
Tripleseat is a web-based catering and event management platform for hotels, restaurants, and distinctive venues headquartered in Concord, Massachusetts. It collects leads from the venue's website and Facebook page and automatically populates everything to make the event manager's job easier. With a few clicks, the platform can create a client database, track their booking history, generate all the necessary documents, and display the information on an accessible web-based calendar. Tripleseat is disrupting the restaurant industry by providing solutions and streamlining the entire event process.
Read More
COMMERCIAL TRAVEL, AIRLINES AND AIRPORTS
TA Connections | February 20, 2023
TA Connections, a FLEETCOR company and a market leader in end-to-end solutions for airline operations, recently announced that it deliver its new re-ticketing service for distressed passengers to easyJet, a leading European low-cost airline. TA Connections' innovative ticketing technology enables easyJet to promptly rebook passengers facing travel disruptions on alternate airlines using an automated system that provides visibility into the available flight inventory.
TA Connections' smart re-ticketing solution seamlessly links with several supply channels, including NDC (New Distribution Capability), GDS (Global Distribution Systems), airline consolidators, private inventory, and directly with airline reservation systems, all through a single interface. Additionally, it is integrated within the TA Connections' TA Disruption Hub, providing easyJet and its customers with a comprehensive view of all flight options and real-time booking capabilities. This integration allows for a faster and more convenient rebooking process for displaced passengers, ensuring they can quickly be booked to their desired destination.
Mike Appleton, President of TA Connections, shared, "We've had the pleasure of being an extension of easyJet's crew and distressed passenger lodging and transportation operations for more than a decade and look forward to playing an even bigger role in their customer care with our new re-ticketing solution." He added, "This state-of-the-art technology is really a game-changer when it comes to minimizing the impact of travel disruptions for airline passengers. As an addition to our existing service platform, we can help airlines simplify their operations, control costs and improve customer loyalty even more moving forward."
(Source – Business Wire)
The new intelligent ticketing technology from TA Connections is the latest initiative to provide airline customers with unmatched access to inventory, automated pricing/fare optimization, configurable compliance and policies, and fully digital ticketing experiences for global passenger and crew needs.
About TA Connections
TA Connections, headquartered in Miami (Florida), offers a suite of next-generation solutions designed to simplify travel management, making it more affordable and efficient for clients worldwide. With a reputation for world-class operational reliability and agility, it seamlessly integrates with client crew scheduling and communication systems. From disrupted passenger hotel accommodations and transportation services to data analytics and machine-learning guided insights, clients trust the company's services worldwide. Through its transformative approach to travel management, the company seeks to delight the world's most mobile workforce while revolutionizing the industry.
Read More
TRAVEL TECHNOLOGY
RetailMeNot | February 27, 2023
Trip.com, an international travel services provider, has recently launched its solution TripGen, offering live travel assistance with chatbot-designed AI technology. The solution provides customized options for travel routes, travel booking recommendations and itineraries in real-time on the Trip.com platform.
It offers all the solutions needed for safe travel in one application, making it more accessible and customer friendly. Trip.com is committed to giving personalized all-inclusive search solutions for the best hotels, flights, hotels, and travel guides according to the traveler's desires. Furthermore, with the integration of an advanced context-based Natural Language Processing (NLP) chatbot, it extends its search capability.
This feature responds with exact answers to the user's vague and complex questions. It quickly suggests recommendations to any fragmented travel-related questions related to pre-trip decisions and in-trip arrangements. It also helps travelers at any stage of their travel, from arranging flights and hotels to tours and transportation, making the whole process stress-free.
COO of Trip.com, Schubert Lou said,"The goal of Trip.com is to become your trusted trip companion. The release of TripGen provides real-time, question-and-answer services in the Trip.com app, resulting in greater, faster, and more diverse support for the traveler". He added, "TripGen currently supports English, Japanese, Korean and traditional Chinese. More languages will be added depending on user needs. On the technical side, TripGen has integrated the OpenAI API, which developed ChatGPT based on GPT (Generative Pre-trained Transformer) architecture. In the future, we will consider other NLP model alternatives and continue on our journey to provide the ultimate product experience for the traveler.
(Source – Cision PR Newswire)
About Trip.com
Headquartered in Singapore, Trip.com, a global online travel agency, offers services for flights tickets, hotels booking, train tickets, and the internet. It enhances the travel experience from a short trip to a nearby city to a long adventure across the continent, helping travelers at every step of the journey. It has connected about 1.2 million hotels and over 500 airlines in approximately 200 countries to travelers. With a committed customer service team, it offers services non-stop 24/7 and assists travelers worldwide. It also provides an all-in-one travel application with features like trip coins, app-inclusive deals, easy trip planning, the latest travel updates, and worldwide coverage.
Read More