CardFree | May 18, 2022
CardFree launches CardFree Concierge, a full suite of solutions from geo-location for poolside ordering to enhanced in-room ordering. The solution is specifically tailored to deliver a superior guest experience while taking the strain off of employees through digital connectivity. CardFree is an all-in-one platform empowering businesses to create customized order, pay, and loyalty solutions.
CardFree has been working with various creative hotels to encourage this new customer experience, both in-room and onsite, with products like charge-to-room, loyalty integration, remote ordering anywhere on-premise with geo-location capabilities, and order and pay at the table solutions. The Concierge has resulted in an ordering increase of over 60 percent for the hotels implemented to date.
CardFree Concierge is more than just an application; it's a customized suite of digital solutions to ensure a consistently high-quality client experience. For example, geo-location ordering enables consumers to place orders from the pool, the lobby, or any other designated area, guaranteeing that a hotel employee can locate the client for delivery. Guests, who like to get room service? CardFree Concierge allows in-room ordering by mobile phone without an app. CardFree Concierge also provides:
Multi-unit menu management.
Catering and event management.
Self-directed kiosks for hotel restaurants and bars.
Pankaj Khanna, VP of Digital Product and Tech at Great Wolf Lodge, said, Through CardFree Concierge, we've been able to address critical food ordering scenarios and introduce innovative guest-friendly options like order-to-room, order ahead, and QR code ordering where guests have the option to either pay through their phone or charge it to their room. We've also seen improvements in our customer and employee satisfaction levels with the integration of self-serve kiosks designed for intuitive ordering
GigNet | July 06, 2022
GigNet, a Digital Infrastructure company with an extensive regional fiber optic broadband network from Costa Mujeres, North of Cancun, through the Hotel Zone of Tulum, announced today it is implementing a private network to connect Oasis Palm, Oasis Smart, Grand Oasis and three corporate offices. This will ensure fast, reliable connections with seamless communication between the six locations. Oasis is a leading hotel group in Cancun, and one of the driving forces behind its success is the constant philosophy of innovation. This technology partnership with GigNet underscores Oasis’ commitment to exceptional guest services and superior operations.
“Every day is important when you want to reach excellence and we work hard to meet our clients’ expectations for a truly memorable vacation experience. Advanced broadband has become an essential element in creating that experience. High-speed Internet helps us provide innovative entertainment and it also permits us to have access to the data that we need to make smarter and quicker business decisions,”
-Gener Hernandez, Corporate IT Manager for Oasis Hotels.
Mark Carney, OBE and President of GigNet Mexico stated, “We are excited about welcoming Oasis Palm and Grand Oasis to the GigNet family. Oasis and GigNet are both pioneers in the Cancun region and we share a forward-thinking spirit. This also expands our relationships with the leading hospitality innovators headquartered in Spain that operate in Mexico and Latin America. Oasis joins the growing list of hotel and resort developers that recognize GigNet’s superior technology and leadership in client satisfaction.” Mr. Carney added, “GigNet Managed Services allows our clients to create a secure private network that enables seamless communication between departments and locations for guest services and management information systems.”
ABOUT OASIS HOTELS
Oasis Hotels & Resorts is a major hotel group founded in the 1970s by a Spanish family who were pioneers in the Cancun tourism industry, including innovations in the operations and marketing of all-inclusive resorts. The group prides itself on gastronomy and entertainment offerings that pamper guests with high-quality options and world-class service. In the Cancun region Oasis operates a variety of properties, including magnificent beachfront resorts, two hotels that are designed for families with children, and two urban hotels in central Cancun that are popular with business travelers. Together, these properties offer travel experiences that appeal to a wide range of international tourists and visitors from other regions of Mexico. https://oasishoteles.com/en
GigNet is the Mexican Caribbean brand of GigNet, Inc., a U.S. based international Digital Infrastructure company specializing in Fiber-to-the-Home (FTTH) and Fiber-to-the-Premises (FTTP) for enterprise customers including hotels, resorts, retailers, offices, large commercial operations, governmental offices, and medical and educational facilities, as well as fiber-optic transport services for mobile phone operators in the region. Through its Mexico operating subsidiaries, GigNet, S.A. de C.V., and Sanalto Redes Peninsular, S.A.P.I. de C.V., the Company is a fully licensed telecommunications provider in Mexico. GigNet is actively adding customers to its extensive regional broadband network in the Mexican Caribbean, one of the largest and fastest growing tourism and new residential development destinations in the world, with over 25 million annual airport visitors. GigNet is a leader in the Digital Transformation of the region.
Agoda | June 14, 2022
On June 13, payment network Affirm announced a partnership with global travel platform Agoda. Agoda is part of Booking Holdings, the world’s leading online travel and related services provider. This partnership allows eligible travelers to book their hotel stays for upcoming trips across the Agoda platform via app and web. In addition, they can pay over time for bookings exceeding $50.
When travelers choose Affirm as a checkout action on Agoda, those eligible can split the total cost of their purchases into either biweekly or monthly payments for as low as 0% APR. Travelers get to see the total cost of their purchase at the time and never have to pay more than the agreed amount upfront. Agoda has integrated Affirm’s Adaptive Checkout to offer customers various payment options to choose from based on their budget and preferences. Eligible travelers also have an option to pay four interest-free biweekly payments and monthly payment options.
“We are always looking for innovative ways to help more people access travel, using tech to simplify the search, booking and payment processes,The launch of pay-over-time options with Affirm will enable travelers in North America who might have previously found it inconvenient to pay for their booking in one lump sum to spread the costs over multiple payments without incurring any compound interest or additional costs. We’re helping consumers get back out into the world of travel – on their own terms.”
-Agoda’s Chief Financial Officer Thi-Mai-Linh Bui.
According to a recent Affirm Consumer Spend Report, 80% of consumers agree that 2022 will be the year they splurge on a bucket-list trip and nearly 30% plan to pay for travel expenses over time instead of all at once, said Affirm’s Chief Revenue Officer Geoff Kott. “Our partnership with Agoda gives more travelers a budget-friendly way to pay for their next milestone vacation so they can travel without concern for late or hidden fees.