INDUSTRY OUTLOOK,HOSPITALITY TRENDS
INTELITY | December 26, 2022
Contents
1. Partnership Revision to Add Unifocus into INTELITY's R5
2. What's New in the Platform?
INTELITY, a leading guest experienceand management platform provider in the hospitality industry, recently announced updating its strategic partnership with Unifocus, a hospitality operations software and workforce management platform provider.
In light of recent updates to Unifocus's technology, the INTELITY integration is brand new. Built on INTELITY's R5 platform to leverage its industry-leading capabilities, the latest integration provides a more robust synchronization of guest request details between Unifocus and INTELITY.
1. Partnership Revision to Add Unifocus into INTELITY's R5
R5 is INTELITY's new cloud-based platform, designed to manage various hospitality operations from back-of-house operations to resident and guest services, all on one platform. The R5 platform from INTELITY enables hotel customers to initiate requests via hotel mobile apps or smart-room tablets. Unifocus is the market leader in workforce management software that enhances hospitality operations. The incorporation of Unifocus into INTELITY's R5 integrations cloud enables identical requests to be directed straight to on-premise teams utilizing their existing operational workflows.
2. What’s New in the Platform?
“INTELITY provides solutions that completely change the way guests experience and engage with a property, which is the kind of innovation we’re looking for from Brand Officials.”
– Micarl Hill, SVP of Brand Development at the Forbes Travel Guide
The entirely redesigned platform, INTELITY's R5, offers a variety of additional capabilities to better serve, monitor, and manage the needs of guests while cutting down on administrative work and giving the team the data they require. The modernized connection is built on top of a long-standing cooperation that has provided staff automation, lifecycle status tracking of guest requests, and enhanced security to customers all over the world.
About INTELITY
INTELITY is the leading company in contactless guest experience technology, in-room, integrating mobile, and operational capabilities into a comprehensive hospitality platform. Among its many accolades, INTELITY has been named the "Official Guest Engagement and Staff Management Platform Provider" by the prestigious Forbes Travel Guide. The INTELITY platform is utilized in over 60 countries and six continents by boutique hotels, casino resorts, luxury residences, and worldwide hotel brands, among others.
About Unifocus
Unifocus is the only comprehensive workforce management platform designed to transform the labor-management practices of service industries fundamentally. The robust platform provides intelligent labor management techniques that automatically generate accurate estimates and schedules based on staff availability, business demand, service standards, and work rules. In addition, the staff is effortlessly aligned with a world-class time and attendance system that communicates timetables and allows swaps with tools like Shift Genius that reside on a simple mobile app.
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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
battleface | January 12, 2023
battleface, a travel insurance provider, recently announced the launch of Robin Assist, a new tech-based platform as a service. It is designed for brokers, carriers, managing general agents (MGAs), and self-employed businesses.
Robin Assist is supported by the global application programming interface-driven (API) insurtech platform through round-the-clock customer service, emergency medical assistance services, and claims. battleface's founders come from a travel insurance background, having worked in the roles of underwriting, claims, customer service, compliance, and emergency medical treatment.
battleface has expanded distribution globally since its foundational days. The company is in the UK, EU, US, Canada, and Australia because of its adaptive technology and network of medical, travel, and security partners.
The Robin Assist platform offers a variety of services, including round-the-clock service in multiple languages, insurance claims management, aid in transit and evacuation in case of medical emergencies, management of medical cases, international systems for controlling healthcare costs, and instant remittances in over 140 currencies.
battleface intends to make its API-driven insurtech platform publicly available for easy product creation, rate administration, policy fulfillment, nation- and state-specific compliance, global distribution, out-of-the-box affiliation, and relationship management.
"battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today's travelers," said Sasha Gainullin, CEO, battleface. He further added, "With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally."
(Source: PR Newswire)
About battleface
battleface, Inc., founded in 2017, is headquartered in Columbus (Ohio). It is a global full-stack firm that makes it simple for clients and partners to get the right travel insurance for them. Its custom-built embedded goods, location-independent access to essential benefits, and attentive, around-the-clock customer assistance are only the beginning.
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DESTINATION AND TOURISM,COMMERCIAL TRAVEL
Pacaso | November 09, 2022
Pacaso, the leading technology-enabled real estate marketplace that helps people buy and co-own a luxury second home, announces new partnerships with Alto, an elevated on-demand rideshare company, and Surf Air, a regional air travel company working to accelerate the adoption of green aviation, to offer families effortless travel options to their Pacaso second homes. The alignment with two premium travel services strengthens Pacaso's commitment to deliver simple and turnkey ownership experiences.
The new partnership will offer all Pacaso homeowners a six-month Alto membership. Alto members lock in priority booking at busiest Members-only times, save an average of 30% on every app ride, are able to schedule rides in advance, and receive access to members-only perks and rewards.
The holiday season can be synonymous with stress and at Pacaso we're committed to making things easier for our owners, this time of year and always, and that includes how families travel to their Pacaso second home," said Pacaso Chief Marketing Officer Whitney Curry. "Every minute in your second home counts, so we're excited to have curated several offerings that help owners get home faster and in style.
"We built Alto with consistency at its core to take the guesswork out of rideshare and ensure our Members get a clean, safe, elevated experience on every ride, Alto's professional employee drivers, luxury fleet of SUVs, and thoughtful amenities provide a welcome escape from the hectic holiday season and we're excited to extend this service to Pacaso's homeowners."
-Alto CEO, Will Coleman
Additionally, Pacaso owners will enjoy special membership perks with Surf Air that they can use to save an average of two hours of travel time when flying to their second home. With Surf Air, flyers have the ability to access seats on a scheduled flight network across California and the ability to charter a variety of private aircraft with Surf Air's On Demand service with guaranteed availability, no blackout dates, and no initiation fee.
With a comprehensive list of in-home essentials, a variety of family-friendly features, and inviting indoor and outdoor living spaces, each Pacaso home is designed to facilitate memorable moments for owners without any hassle. Pacaso strategically applies customer-driven insights and owner feedback to create best-in-class second homes, making it easier for families to prepare for their stays and focus on spending quality time together. For homeowners seeking welcoming spaces to make connections and create traditions, Pacaso provides the most seamless way to enjoy second home ownership.
Pacaso owner membership perks with both Surf Air and Alto begin from the sign up date. For more information about Pacaso, please visit www.pacaso.com.
About Pacaso
Pacaso® is a technology-enabled marketplace that modernizes real estate co-ownership to make owning a second home possible and enjoyable for more people. Pacaso curates luxury listings with premium amenities and high-end contemporary interior design, offers ⅛ to ½ ownership with integrated financing, and, after purchase, professionally manages the home and supports seamless resale. Co-founded by Austin Allison and Spencer Rascoff in 2020, Pacaso operates in top second home destinations around the world. Pacaso has been certified as a Great Place to Work and is recognized as one of Glassdoor's 2022 Best Places to Work.
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