Culture and tourism minister calls for better study of tourist industry

CGTN | April 29, 2019

Luo Shugang, minister of culture and tourism, has called for greater efforts in theoretical study and academic exchanges regarding the tourist industry.Noting that the tourist industry has become an important component in China's economic and social development, Luo said research on the subject and advice for policy-making in this regard have effectively supported the development of the industry, according to a report in the China Culture Daily earlier this week.Luo made the remarks at the China Tourism Academy Summit 2019, which was themed tourism theory and discipline development under the background of culture and tourism integration.

Spotlight

An oasis in the Syrian desert, Palmyra contains the monumental ruins of a great city that was one of the most important cultural centres of the ancient world.

Spotlight

An oasis in the Syrian desert, Palmyra contains the monumental ruins of a great city that was one of the most important cultural centres of the ancient world.

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TRAVEL TECHNOLOGY

Etihad and Sabre announce long-term partnership with key technology renewals

Sabre Corporation | September 17, 2021

Sabre Corporation, a leading software and technology provider that powers the global travel industry, announced a renewed technology agreement with Etihad. Under the new agreement, Etihad will continue leveraging a suite of Sabre's industry-leading IT solutions to aid recovery, help drive post-pandemic growth and enhance the passenger experience. "As we focus on our recovery, it is imperative that we have the right technology in place" said Frank Meyer, Chief Digital Officer, Etihad Aviation Group. "Our strong relationship with Sabre and this renewed agreement means that we can continue to optimize our day-to-day operations." Etihad and Sabre have a successful and long-standing relationship, with the carrier already having seen tangible benefits from a suite of Sabre's network planning and scheduling, pricing and revenue management and cargo technology. Under the new multi-year agreement, the following products will be among an important suite of technology for Etihad as it focuses on optimizing its operations to fuel its recovery: Fares Optimizer – Uses near real-time responses to provide dynamic price recommendations for Etihad's fares. The solution will be crucial in helping Etihad improve its revenue. Network Planning and Optimization – this industry-leading planning and scheduling suite is able to scale to the largest airlines in the world. Powering more than 60% of the world's top airlines, Sabre's Schedule Manager will continue to help Etihad build and deliver robust, accurate and operationally feasible schedules across its network. Inflight – In previous years of using Sabre's Inflight solutions, Etihad has been able to achieve significant savings, while continuing to provide a world-class and award-winning guest experience onboard "Our renewed technology agreement with Etihad is testament to the airline's confidence in Sabre to deliver the advanced solutions needed to help secure its recovery, and help it to power future growth," said Roshan Mendis, Chief Commercial Officer, Travel Solutions, Sabre. "It is essential now more than ever that airlines like Etihad employ the most advanced technology to help stimulate demand, recover lost income and position themselves for future growth." About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences.

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COMMERCIAL TRAVEL

Mastercard Launches Tourism Innovation Hub in Spain

Mastercard | January 21, 2022

Mastercard announced the establishment of a new Tourism Innovation Hub in Spain, with the support of the Spanish Government. The Hub, based in Madrid and which will open in the second quarter of 2022, will develop solutions to support a sustainable and inclusive recovery for the global tourism sector through innovation, research and collaboration across the ecosystem. The initiative was ratified today, at the FITUR International Tourism Fair, between Reyes Maroto, Spain’s Minister of Industry, Trade and Tourism, and Mark Barnett, President of Mastercard Europe.In 2019, travel and tourism represented 10.4% of global GDP but nearly halved to 5.5% in 2020 - similarly international visitors spent US$1,691.5 billion in 2019 and the amount dropped to US$517.6 billion in 20201. And according to its latest forecast, the World Tourism Organization (UNWTO) estimates that international tourist arrivals remained 70 to 75 percent below 2019 levels last year2. The impact also goes beyond GDP figures, with the industry playing a vital role in generating jobs and creating opportunities for micro and small businesses around the world. But despite the clear challenges, Mastercard data shows that there are opportunities for a robust recovery in the relatively near future. Many consumers are looking at how to spend their share of the extra US$5 trillion saved since the onset of COVID-193, and travel ranks second only to eating out as the out-of-home activity most missed during lockdowns4. There has been a clear willingness to travel that has been determined by pandemic-related restrictions. “There has been a multi-trillion dollar impact on the global tourism industry over the past couple of years, but Mastercard is committed to enabling innovation and ensuring that technology is harnessed for a more inclusive, equitable and sustainable recovery, The Tourism Innovation Hub will foster programs and build partnerships which will help the industry recover and drive more inclusive and sustainable tourism growth. Being located in Spain will allow us to leverage the expertise of a country intrinsically linked to tourism and the second most visited destination in the world." -Mark Barnett, President of Mastercard Europe. According to the Spanish Minister of Industry, Trade and Tourism, Reyes Maroto: "The Spanish Government believes that now is the time for us to work together to build the future of our post-pandemic tourism model. We are going to stop measuring the success of the Spanish tourism model exclusively by the increase in the number of tourists - we must now go beyond this and focus on quality, profitability, innovation and sustainability, as well as social inclusion and territorial cohesion. There is no time to lose in taking up this challenge. And we all need to work together - the institutions and the private sector - strengthening our alliances and bringing other partners on board so that the Spanish tourism sector maintains its international leadership." UNWTO Secretary-General Zurab Pololikashvili added: “Tourism’s future will be driven by new ideas, new business methods and through joined-up solutions to overcome challenges and fulfil our sector’s enormous potential. UNWTO warmly welcomed the creation of a new Tourism Innovation Hub and looks forward to working closely with Mastercard to harness the power of data and creativity to build a more inclusive and sustainable sector.” The Tourism Innovation Hub will act as a global platform for industry research, tourism strategy development and the co-creation of tailored products and solutions, through partnerships and initiatives such as: Thought Leadership: leveraging data insights and capturing target consumer insights to identify trends and inform policy decision-making. Development Center: co-creating new products and services, codifying best practices and serving as a platform to bring together public and private sector partners to innovate together. Labs As A Service: designing, developing and testing new products and platforms that deliver digital first, sustainable and inclusive solutions for the industry, which address common business and consumer priorities. Supporting the Global Tourism Industry. Mastercard’s trusted network and leading technology stands at the heart of the global tourism industry: Facilitating payments so tourists can spend safely, securely and easily when they travel abroad Enabling digital payments acceptance for small businesses to allow them to benefit from the tourism economy Working with travel agents, airlines, hospitality providers and many others across the ecosystem Building loyalty through engagement programs and Priceless Experiences, giving tourists tailored access to the best and most exciting opportunities when they explore or return to preferred destinations Partnering with tourism agencies to supporting businesses in the tourism industry and encouraging inbound tourism through digital vouchers and incentive schemes Providing data insights to governments and tourism agencies to identify trends and inform strategies, including through the Mastercard Economics Institute Insights Reports, as well as executing inbound tourism campaigns. Sustainable tourism will be a key focus, and there will be close collaboration between the Tourism Innovation Hub and Mastercard’s Sustainability Innovation Lab, to help empower governments, businesses and consumers to transform how they adapt and create new sustainable tourism innovations in destination, travel, accommodation, experience, rewards and incentives and other services. Alongside this, Mastercard is working with the UNWTO, headquartered in Madrid, across a range of initiatives. For example, last year the company supported the UNWTO SDGs Global Startup Competition, providing mentorship to innovative small businesses that are enabling sustainable and responsible tourism around the world. In Spain, Mastercard has a well-established track record of supporting the tourism industry, as part of the broader work with governments and cities around the world adapt their tourism strategies. In 2020, Mastercard's data intelligence tools helped the City Councils of Madrid and Barcelona identify how the flow of tourists were being impacted, helping them draw a roadmap to recover post-pandemic tourism. Additionally, in May last year, together with Turespaña, Mastercard announced the first Security Perception Index, which measures the level of confidence shown by visitors in Spain’s health-measures. The Tourism Innovation Hub becomes part of Mastercard's network of global centers of excellence around the world, including the Intelligence and Cyber Centre in Canada, the Fintech-Cyber Innovation Lab in Israel, the Mastercard Lab for Financial Inclusion in Kenya, and the Sustainability Innovation Lab in Sweden, as well as Tech Hubs in Dublin and New York City. About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. www.mastercard.com

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DESTINATION AND TOURISM

Leisure Demand Continues to Drive Hyatt’s Brand Growth in Europe

Hyatt Hotels Corporation | September 07, 2021

Hyatt Hotels Corporation announced that a Hyatt affiliate has entered into six new management and franchise agreements for hotels in Europe across The Unbound Collection by Hyatt, JdV by Hyatt, Hyatt Centric, and Hyatt Regency brands, further emphasizing a growing desire from travelers, World of Hyatt members, and owners for hotels that offer unique, differentiated experiences and foster genuine connections with people and cultures. This announcement builds on Hyatt’s growth strategy to significantly expand its brand portfolio in Europe by the end of 2023 – the six new executed agreements are expected to increase Hyatt’s brand presence in France, Germany, Italy, Spain, and Switzerland. This is in addition to the recently announced planned acquisition of Apple Leisure Group (ALG), which is expected to expand Hyatt’s European brand footprint by 60 percent. “The newly executed agreements highlight the positive strides we are making towards our growth strategy in Europe, and the new projects sit alongside a strong pipeline of Hyatt-branded hotels scheduled to open over the coming years,” said Felicity Black-Roberts, Hyatt’s vice president development, Europe. “Confidence in the hospitality sector remains high among investors, and we are delighted to collaborate with leading owners and operators who recognize the value and profitability of Hyatt’s entire brand portfolio, with an emphasis on Hyatt’s independent collections, including The Unbound Collection by Hyatt and JdV by Hyatt brands, and lifestyle brands, including Hyatt Centric. With these new deals, we are asserting our expertise in leisure destinations, reinforcing that Hyatt’s brands continue to resonate and cater to leisure travelers.” The Unbound Collection by Hyatt The Unbound Collection by Hyatt hotel in Crans-Montana, Switzerland The luxurious boutique hotel Rhodania in the Swiss Alps is expected to join The Unbound Collection by Hyatt in 2023. The 41-room hotel is currently located right on the third tee of the famous Severiano Ballesteros golf course, approximately 4,900 feet (1,500 meters) above sea level in one of the most prestigious and well-established year-round mountain destinations in Switzerland. ll Tornabuoni Hotel in Florence, Italy A Hyatt affiliate has entered into a franchise agreement with AG Group for Il Tornabuoni Hotel in Florence, which will join The Unbound Collection by Hyatt brand. The luxury boutique 62-room hotel is expected to open in October 2021 and will be the first Hyatt-branded property in Florence. JdV by Hyatt The Tribune Hotel in Rome, Italy The Tribune Hotel, which is expected to join the JdV by Hyatt brand, will mark a significant and long-awaited milestone in Hyatt’s growth strategy: the introduction of the Hyatt brand to Rome. A JdV by Hyatt hotel in Bordeaux, France Driving further momentum within Hyatt’s independent collections portfolio, the JdV by Hyatt brand is expected to debut its first hotel in Bordeaux, France, a city rich in architectural and cultural heritage with highlights including its famous harbor, Port de la Lune, a UNESCO World Heritage Site. Hyatt Centric Hyatt Centric Altstadt Hamburg in Hamburg, Germany The Hyatt Centric brand will debut in Germany under a franchise agreement between a Hyatt affiliate and SV Hotel AG. Hyatt Centric Altstadt Hamburg will be located on Moenckebergstrasse, one of Hamburg’s most vibrant shopping streets. As a brand synonymous with adventure and being in the center of the action, the Hyatt Centric brand is a perfect addition to this vibrant location. Hyatt Regency Hyatt Regency Madrid Residences in Madrid, Spain Hyatt Regency Hesperia Madrid will expand on its current hotel accommodations to include a residential component – Hyatt Regency Madrid Residences. With 22 premium apartments, the new complex will be located at Paseo de la Castellana, in the heart of the financial center of the capital and in close proximity to many international businesses, diplomatic offices and embassies. Recent Hyatt hotel openings across Europe include: Hyatt Place Ekaterinburg in Ekaterinburg, Russia Hyatt Place London City East in London, United Kingdom 7Pines Resort Ibiza, part of the Destination by Hyatt brand, in Ibiza, Spain Hyatt Regency Zurich Airport The Circle in Zurich, Switzerland Hôtel du Palais Biarritz, re-opened as part of The Unbound by Hyatt Collection brand, in Biarritz, France Three Story Hotels in Sweden, which joined the JdV by Hyatt brand, including Story Hotel Riddargatan and Story Hotel Signalfabriken Stockholm and Story Hotel Studio Malmö in Malmö About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of June 30, 2021, the Company's portfolio included more than 1,000 hotel and all-inclusive properties in 68 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. About AG Group AG Group is Italy’s first Italian-owned hospitality group capable of providing all aspects of demand for tourism in-house with boutique hotels, DMC/ tour operator & event management, hotel consultancy, culinary outlets and retirement homes. Alboran Hotels and Hospitality Alboran is an active owner of hotel properties with in-depth hotel knowledge and experience of all operating models. Founded in 2016, Alboran’s business concept stands for two main skills, real estate and hotel operations with a focus on sizeable hotels in key leisure and corporate destinations. About SV Group SV Hotel is part of the hospitality and hotel management group SV Group, headquartered in Dübendorf near Zurich. As a franchisee, SV Hotel operates hotels of the Marriott brands Courtyard, Residence Inn, Renaissance and Moxy in Switzerland and Germany. About Hesperia Hotels & Resorts Hesperia Hotels & Resorts is one of Spain’s leading hotel groups, with an established presence in urban and leisure destinations. It is one of the companies with the most experience and knowledge of the industry, having been in operation for more than 20 years

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