TRAVEL TECHNOLOGY,HOSPITALITY TRENDS
Hudini & Incode | July 08, 2022
Smart hospitality solutions provider, Hudini, and Incode Technologies, the industry-leader in identity verification and authentication for global enterprises, announced their strategic partnership to transform hospitality guest experiences. The partnership with Incode will enable Hudini customers to deploy identity verification during the check-in and check-out processes through enhanced digital biometric technology. This association will automate these processes making it quick, seamless and at the convenience of the guest.The hospitality industry relies on its ability to connect people and the places they visit to create memorable experiences for its guests. In its revitalization post-pandemic, the industry is realizing the impact that technology can have on a guest’s stay, and the potential it holds to increase customer loyalty and create additional revenue. In fact, a recent study found that 76% of hotel executives are looking to introduce “a fully contactless experience” by 2025.
“Hotel guests crave seamless experiences when they travel, Long check-in processes and complex payment procedures can ruin a guest’s stay. As a leader in biometric identity verification, Incode’s solution removes these challenges and helps to maximize the digital guest experience, without compromising on security or privacy. Through our partnership with Incode, we are excited to offer fully automated identity verification to our check-in and check-out features across our partner hotels.”
-Prince Thampi, Founder and CEO at Hudini.
Both Hudini and Incode realize the potential identity verification holds across the hospitality industry and share the ambition for its widespread adoption during hotel check-in and check-out. To further that vision, the partnership will include the following experiences:
Transparent guest identification: In a matter of seconds, even before arrival, Incode’s technology, the industry’s only fully automated identity verification engine, validates the identity of a guest. This allows guests to identify themselves at their convenience, triggering Hudini’s systems to match the profile and immediately introduce a magical, personalized experience upon arrival.
Automated digital ID creation: A digital profile of each guest is automatically created by Hudini from existing IDs and payment sources. This saves time and energy from filling out forms.
Seamlessly integrated experience: Once onboarded, guests use their most unique attribute—their face—to fully manage their respective journey. From booking, accessing a digital key and ordering amenities and room service, the identity-centric journey translates into the industry’s most transparent experience, all while ensuring privacy and security.
Contactless payments: Using biometrics, Hudini can enable guests to pay for any service across the property without the need for a physical payment card.
“The hospitality industry is going through a period of modernization, and it is important that hotels look to leverage best-in-class technology, Together with Hudini’s proven track record of enabling digital transformation in the hospitality sector, we believe our solution can help brands to drastically enhance their guest experiences.”
-Ricardo Amper, CEO and Founder of Incode.
Incode is a leading identity company that is reinventing the way humans verify their identity and interact with the world’s largest companies with a highly secure and delightful AI-based experience. Incode’s end-to-end fully automated orchestration platform enables seamless access across multiple channels with products focused on onboarding, authentication and payment verification that increase conversion and reduce fraud. With its mission to power a world of trust, Incode works with several of the world’s biggest banks, fintechs, hotels, governments, and marketplaces. Incode is based in San Francisco with offices in Europe and Latin America. To learn more about Incode, visit www.incode.com
Hudini is the leading digital transformation platform for the hospitality industry. Powered by a proprietary middleware and an omnichannel (App, Web, TV) guest interface that leverages data + AI to increase guest engagement and hotel revenues Hudini delivers an enhanced guest experience. Through its 100+ pre-built integrations across all functionalities, Hudini delivers personalised, immersive guest experiences that enable guests to communicate, control and interact with hotels closer than ever before. With over 300 hotels across 25 countries, Hudini is fast becoming the industry benchmark for digital transformation in the hospitality industry.
CIBT | June 22, 2022
On June 21, CIBT, a global leader in mobility services, announced the launch of an advanced version of its market-leading visa and immigration software, ImmiSMART. This updated version solidifies CIBT’s commitment to technological innovation in the global mobility sector. This launch comes just four months after CIBT acquired the mobility software platform developed by Viselio.
With the help of ImmiSMART, companies can align their human resources, business travel, and global mobility operations to ensure a fully compliant mobile workforce. ImmiSMART’s new features leverage new data sources, AI, and automation to offer an outstanding client experience for every user.
"ImmiSMART's new features and capabilities are a first of their kind in the industry and underscore our passion for leveraging technology to deliver an exceptional experience for the employee and a fully compliant solution for the employer,"
-CIBT's CIO Aravind Venkateswaran.
ImmiSMART offers instantaneous and definitive assessments that determine whether an employee requires a visa, work authorization, or another type of documentation before traveling. As a result, it reduces the travelers time and the corporate travel spend by significantly reducing offline consultations with an advisor. The assessments can also confirm travel feasibility for specific dates and suggest alternative travels options, if necessary. Health and entry requirements such as COVID restrictions are also provided with the assessment.
ImmiSMART was named a 2022 finalist for Technology Innovation by Business Travel Awards Europe. CIBT continues to deliver on its commitment to creating solutions that synthesize data, and offer clear guidance and direction in real-time.
VacationRenter | May 26, 2022
VacationRenter, the fastest-growing vacation rental search engine, has enhanced its global inventory expansion. It offers full site translations, personalized travel inspiration and traveler resources, and more.
"Researching and booking vacation rentals can be frustrating and time-consuming. Our platform helps make the experience easier, We are always working on making our site better. Our latest upgrades focus on improving the user experience for our international customers, as well as giving all customers more information and tools to quickly find the perfect rental."
-CEO Heath Hammett
An overview of the platform upgrades:
These improvements include streamlining the process of finding the perfect vacation rental. It delivers priority updates, price alerts, personalized travel inspiration, upgraded search and usability, and a user-friendly design.
New and Expanded Inventory
In partnership with Interhome, VacationRenter now offers more than 30, 000 vacation rentals in the U.S and Europe. These rental homes and apartments add to the convenience in travel destinations such as Myrtle Beach, SC, and Madrid, Spain. VacationRenter has also expanded its partnership with Plum Guide. As a result, customers can easily research Plum Guide’s high-quality homes across Europe and the U.S.
VacationRenter has launched full site translations in French, Spanish, Italian, Portuguese, Polish and German for global travelers. Additionally, it has also enhanced key information for almost 6, 000 locations across the globe, including FAQs and details on must-see attractions.
Up-to-Date Traveler Resources
The new Traveler Resource Center gives travelers the correct destination and even property-specific information. It also includes COVID-related restrictions and guidelines. Apart from this, the new VacationRenter’s Travel Trends pages display booking trends and average nightly prices. This data gives insight into traveler behaviors for the ones in the travel industry, such as homeowners, property managers and travel reporters.
VacationRenter is bracing up for travel to make a comeback for both domestic and international U.S travelers, who are seven times more likely to resume travel at home.