TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS
ATP | January 20, 2023
On January 19, 2023, ATP, which offers information services and software solutions to the aviation industry, informed that it is planning to introduce a new set of features to its Flightdocs Operations software platform.
The revamped product ensures smooth flight scheduling and trip planning using improved communication features that optimize data flow. The updates will be part of the new product showcase at NBAA's Schedulers and Dispatcher Conference in Nashville (Tennessee) from January 24 to 26, 2023.
Flightdocs Operations provides flight operations management software to schedulers and dispatchers that utilizes real-time data and resource availability. The platform allows users to manage crew, create trips, and communicate with team members from a single, up-to-date calendar view.
ATP ensures that passengers' personally identifying information is kept private and safe by using strong data and software controls. It is also fully cloud-based and ISO-certified. The native mobile solution, available as an iOS app, also works offline. This lets end users, who are frequently on the road, such as crews and pilots, sign in and complete electronic flight logs in locations without internet connectivity.
Mike Profit, COO of ATP, shares, "The unique aspect about this groundbreaking tool is that it's one of the first and only cloud-based web applications on the market for flight operations and scheduling that is fully integrated with a maintenance tracking platform." He adds, "With this product, we are breaking down silos between maintenance and flight operations departments to eliminate any miscommunication between the two and improving operating efficiency in order to maximize aircraft uptime."
(Source – Business Wire)
Meanwhile, the Flightdocs Operations program will be exhibited at the conference at Booth 227.
About ATP
California-basedATP is the premier provider of software and information services in the aviation industry, serving over 75,000 aircraft maintenance personnel and 7,500 customers. The company provides a technology platform that increases flight uptime by helping manage everything, from operations and maintenance to diagnostics and manuals. As a result, thousands of aircraft operators use ATP, including 25% of the global commercial fleet and over 100 OEMs, while its customers have seen an average 23% decrease in downtime costs.
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AIRLINES AND AIRPORTS, INDUSTRY OUTLOOK
IBS Software | February 15, 2023
On February 15, 2023, IBS Software, a travel tech company, released new survey data that shows a staggering 93% of UK and US customers would book more services with airlines if given the opportunity, presenting an enormous opportunity for airlines.
Following a difficult phase of travel uncertainty, passenger confidence in US and UK is on the rise, with 83% of respondents planning to purchase airline tickets within the next six months, according to the study. However, the research also indicates that airlines have failed to maximize this opportunity, with more than a third of respondents (36%) indicating that booking a flight online is more time-consuming and complex than other online retail experiences.
56% of recent flyers would purchase additional offerings from an airline if the online reservation and checkout experience were more like that of online fashion retailers and grocery stores. In addition, a tenth of the people stated that they would book the entirety of their vacation with their airline if they could.
Nearly a quarter of respondents (24%) believe that having all confirmation details in one place is the primary advantage of booking multiple trip components in a single transaction, closely followed by saving money (22%) and having only one provider to deal with in case of issues (19%). Converting a one-time buyer into a repeat customer is difficult for any company. Free seat allocation (51%), included baggage (60%), and priority boarding (25%) are the top services airlines could provide to convert passengers into lifelong customers.
Paul Byrne, VP iFly Retail at IBS Software, explains, "As more and more industries invest in Amazon-esque tactics to compete for consumer spend, it's important airlines don't pass up the opportunity on the table. It's always challenging transforming back-end technology but now is the time to build more personalised relationships with your customers - in a difficult economic climate, can you afford not to?"
(Source – Cision PR Newswire)
About IBS Software
IBS Software is a leader in providing SaaS solutions for the travel industry based in Singapore. It manages mission-critical operations for clients in the aviation, tour & cruise, and hospitality industries. The aviation industry solutions provided by the company include fleet & crew operations, passenger services, staff travel, loyalty programs, aircraft maintenance, and air cargo management. It also operates a B2B and B2C distribution platform that provides hotel room inventory, rates, and availability to a network of hospitality companies and channels. Additionally, it offers a comprehensive, customer-centric digital platform for the tour and cruise industry that includes onshore, online, and on-board solutions. IBS Software is a Blackstone portfolio company with 15 offices worldwide.
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BUSINESS TRAVEL
Internova Travel Group | March 03, 2023
Internova Travel Group, a travel services company, elevated its exclusive Internova SELECT Hotels and Resorts Program for 2023 with additional luxury properties, offering more client options and benefits.
Its travel advisors can introduce their clients to these elevated properties and benefits. With selected hotels and resorts, their clients would affiliate with Internova and utilize the special amenities during their stay. These new partners would enhance the Internova SELECT Hotels and Resorts footprint in popular global tourist destinations. The hotels and resorts are unique in the market with historical significance and awesome surroundings, located in the United States, Italy, France, Greece and Spain. With special amenities, it also provides early check-in and late check-out facility, room upgrade based on availability, hotel amenity, daily complimentary breakfast for two, and in-room Wi-Fi. Consumers can book their stay at the Internova SELECT properties through the travel advisor at Global Travel Collection or Travel Leaders Network and ALTOUR.
Executive Vice President of Partner Relations at Internova, Albert Herrera said, "We continue to strategically evolve the Internova SELECT Hotels & Resorts collection, always fine-tuning our search for properties that represent the best in luxury travel." He added, "Our Internova travel advisors can feel confident that hotels and resorts included in the Internova SELECT brand will provide their clients with an intimate and luxurious vacation experience, meeting the highest standards for comfort and service combined with the most sought-after amenities."
(Source – Cision PR Newswire)
About Internova Travel Group
Headquartered in New York City, Internova Travel Group, a travel services company, connects travel brands for comfortable personal travel and corporate events with enhanced travel experience. With its services, it manages the business, franchise firms and leisure. It has a network of travel advisors in over 6,000 company-owned and affiliated locations in the U.S., the U.K., Mexico, and Canada, and a presence in about 80 countries. Through its huge network of over 100,000 travel advisors, it reaches travelers worldwide. Its expert travel advisors and executives have transformed the travel experience since 2008. As a result, it received recognition for innovation in digital, print and social marketing in the travel industry.
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