TRAVEL TECHNOLOGY
Plusgrade | March 01, 2023
Plusgrade, an ancillary revenue solutions provider for the travel industry, announced its extensive partnership with AirAsia. This partnership would empower AirAsia customers to bid for upgrades and reservations for extra space and comfort.
The travel industry is in progress, starting with the relaxation of the travel restrictions for the Asia-Pacific region in early 2023. Ancillary services are an excellent option for enhancing customer experience and revenue generation. They would help airline, rail, and hotel companies with travel returns so that the returns could even exceed those before the pandemic. Travelers are more interested in a streamlined travel experience for innovation and comfort, improving their journey. The ancillary services like upgrades and extra space beside their seats for flight reservations would make travel more pleasant. More space gives them an area to stretch and relax, and the upgrades allow travelers to avail of premium products and services that are generally out of reach.
CEO of Plusgrade, Ken Harris, said, "We are thrilled to join forces with AirAsia to support them in driving meaningful ancillary revenue through incredible traveler experiences." He added, "We look forward to supporting AirAsia as they continue to innovate and develop new products and services for their customers, and to expanding our footprint in the thriving APAC region."
(Source – Cision PR Newswire)
Group Chief Commercial Officer of AirAsia, Ms. Karen Chan said, "This collaboration will enable us to offer more passengers the chance to access our premium products and services, such as our award-winning premium flatbeds or hot seats with extra legroom. We are confident that our guests will love this innovative and seamless way to enhance their travel experience."
(Source – Cision PR Newswire)
About Plusgrade
Headquartered in Montreal, Quebec, Plusgrade, an IT consulting and services provider for the travel industry, offers solutions for ancillary revenue powerhouse, upsell, merchandising, and revenue upgrade platforms for the airline industry worldwide. It assists airline, hospitality, passenger rail, cruise, and financial services companies with revenue generation through excellent customer experience. Its ancillary revenue powerhouse generates massive revenue in a single new revenue opportunity in its platform for its partners. In addition, it enhances travel experiences for its partners' passengers and guests. Finally, its premium upgrade bidding accelerates return on unsold premium inventory for an engaging and effortless customer journey.
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INDUSTRY OUTLOOK,HOSPITALITY TRENDS
INTELITY | December 26, 2022
Contents
1. Partnership Revision to Add Unifocus into INTELITY's R5
2. What's New in the Platform?
INTELITY, a leading guest experienceand management platform provider in the hospitality industry, recently announced updating its strategic partnership with Unifocus, a hospitality operations software and workforce management platform provider.
In light of recent updates to Unifocus's technology, the INTELITY integration is brand new. Built on INTELITY's R5 platform to leverage its industry-leading capabilities, the latest integration provides a more robust synchronization of guest request details between Unifocus and INTELITY.
1. Partnership Revision to Add Unifocus into INTELITY's R5
R5 is INTELITY's new cloud-based platform, designed to manage various hospitality operations from back-of-house operations to resident and guest services, all on one platform. The R5 platform from INTELITY enables hotel customers to initiate requests via hotel mobile apps or smart-room tablets. Unifocus is the market leader in workforce management software that enhances hospitality operations. The incorporation of Unifocus into INTELITY's R5 integrations cloud enables identical requests to be directed straight to on-premise teams utilizing their existing operational workflows.
2. What’s New in the Platform?
“INTELITY provides solutions that completely change the way guests experience and engage with a property, which is the kind of innovation we’re looking for from Brand Officials.”
– Micarl Hill, SVP of Brand Development at the Forbes Travel Guide
The entirely redesigned platform, INTELITY's R5, offers a variety of additional capabilities to better serve, monitor, and manage the needs of guests while cutting down on administrative work and giving the team the data they require. The modernized connection is built on top of a long-standing cooperation that has provided staff automation, lifecycle status tracking of guest requests, and enhanced security to customers all over the world.
About INTELITY
INTELITY is the leading company in contactless guest experience technology, in-room, integrating mobile, and operational capabilities into a comprehensive hospitality platform. Among its many accolades, INTELITY has been named the "Official Guest Engagement and Staff Management Platform Provider" by the prestigious Forbes Travel Guide. The INTELITY platform is utilized in over 60 countries and six continents by boutique hotels, casino resorts, luxury residences, and worldwide hotel brands, among others.
About Unifocus
Unifocus is the only comprehensive workforce management platform designed to transform the labor-management practices of service industries fundamentally. The robust platform provides intelligent labor management techniques that automatically generate accurate estimates and schedules based on staff availability, business demand, service standards, and work rules. In addition, the staff is effortlessly aligned with a world-class time and attendance system that communicates timetables and allows swaps with tools like Shift Genius that reside on a simple mobile app.
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DESTINATION AND TOURISM
GetYourGuide | March 09, 2023
GetYourGuide, an online travel booking platform, has recently launched the 'Originals by GetYourGuide' platform, an exclusive travel experience for discovery. It is a part of GetYourGuide's first global campaign called 'Make Memories,' proving that formative events in life like traveling beat positive memories.
The platform is a collection of travel experiences for a once-in-a-lifetime opportunity to discover famous destinations, sights, cultures and history. The selected group of visitors would also get exclusive access to travel to spaces that are not open to the public. Its 'Make Memories' campaign was launched to prove that formative events in life, like traveling beat positive memories. With the popularity of its 'Turning the Lights on at the Vatican Museums' experience, where travelers visit the Vatican Museums before sunrise, it has added more offerings for a more enhanced travel experience. With a diverse team of travel enthusiasts, experts, and technologists, it connects travelers with their destinations. It helps them with the destination's best cultural activities and attractions for an authentic and extraordinary travel experience.
VP of Brand at GetYourGuide, Jean-Gabriel Duveau said, "For years, GetYourGuide has helped travelers create lasting memories on every trip they take. This year, we are gearing up to unlock even more unforgettable experiences with the launch of Originals by GetYourGuide, where travelers will get a rare glimpse into unique spaces and moments, and discover their treasures in a way no other visitor can." He added, "Together with the 75,000+ experiences we offer, Originals by GetYourGuide will help us to live up to our promise to unlock unforgettable travel experiences, and help more travelers experience moments that will leave them filled with wonder and awe for years to come."
(Source – Cision PR Newswire)
About GetYourGuide
Headquartered in Berlin, Germany, GetYourGuide, a travel booking platform, specializes in online travel, tours, attractions and local activities, tourism, e-commerce, technology, the hospitality industry, engineering, sales management, account management, marketing, and travel experiences. It has been transforming travel experiences for explorers since 2009. It accelerates growth for experience creators through access to data-driven insights, technology and a market expert. It focuses on simplifying the digital travel reality. It provides meaningful moments of discovery for travelers. It has leading venture capital investors for funding and support and various local offices worldwide.
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