INDUSTRY OUTLOOK, HOSPITALITY TRENDS
PRnewswire | May 16, 2023
Artificial intelligence tools are spreading to every industry, including the hospitality industry, and Tripleseat is putting this technology into the hands of restaurants and hotels that provide catering and events.
Tripleseat, the leading web-based sales and event management platform for restaurants, hotels, and unique venues, announced the launch of ChatGPT artificial intelligence to enable venues to enhance their online presence with EventUp and food and beverage sales with Tripleseat's direct event booking and reservation platform TripleseatDirect.
Integrated into the text editor in Tripleseat's EventUp and enabled on TripleseatDirect forms, venues can receive AI powered by ChatGPT recommendations for updating their venue and room descriptions to better appeal to guests, boosting Search Engine Optimization (SEO) and adding creative event details to attract more planners on EventUp and TripleseatDirect. This not only improves the overall guest experience but also helps venues attract more business.
"At Tripleseat, we believe that incorporating cutting-edge technology into our platform is key to driving success for our customers in the ever-evolving hospitality industry," said Jonathan Morse, CEO of Tripleseat. "With the launch of ChatGPT features, we're excited to offer our customers access to the latest in artificial intelligence, providing them with personalized recommendations to enhance their venue listings and ultimately attract more business. We're proud to be at the forefront of this technology and look forward to continuing to innovate and provide top-notch solutions for our customers."
About Tripleseat
Tripleseat is a catering and event management platform used by more than 15,000 venues each day, enabling them to streamline the planning process and increase sales. To date, the Tripleseat platform has helped venues book over 10 million events and capture $15 billion in event leads. EventUp powered by Tripleseat allows event planners to browse thousands of venues to book the perfect place for their event.
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HOSPITALITY TRENDS
businesswire | June 02, 2023
Sonder Holdings Inc, a leading next-generation hospitality company that is redefining the guest experience through technology and design, today opened The Arcadian, its sixth live property in Greater Boston. It becomes the largest hotel in Sonder’s portfolio, and one of its highest key-count properties alongside Battery Park in New York City and Business Bay in Dubai.
Sonder is now operating The Arcadian hotel, which has 264 rooms and occupies a prime location in Brookline. The property is close to Boston University and Fenway Park stadium, with easy access to Harvard University, Boston College, and several leading medical institutions. It is the perfect base for exploring the city and discovering hidden local spots.
“We’re excited to operate this large hotel in an unbeatable location, more than doubling our key count in Greater Boston. Our signature design-forward, tech-enabled experience appeals to the next generation of travelers, and will help us maximize the potential of this incredible asset. We bring deep operating experience with over 40 markets worldwide, and look forward to welcoming business and leisure guests in the heart of Brookline,” said Gregg Klein, Regional General Manager at Sonder.
The Arcadian features food and beverage on site, parking, and a fitness center. It joins Sonder’s five existing properties in Greater Boston, including the 907 Main hotel in Cambridge and The Pierce serviced apartments in the Fenway-Kenmore neighborhood.
“Sonder leases, manages and operates hotel and multi-unit apartment buildings in prime locations. Properties which already align with Sonder’s brand can be quickly and efficiently integrated into Sonder’s portfolio. This enables property owners to start benefiting from Sonder’s operational expertise, brand and distribution, revenue management technology, and RevPAR initiatives to maximize NOI. Additionally, Sonder works with property owners on ground-up new developments, as well as conversions from office to hospitality use,” said Jenna Jacobson, Regional Director of Real Estate at Sonder.
Sonder operates in 40+ cities across ten countries and has approximately 18,200 live and contracted units worldwide as of Q1 2023. The company distinguishes itself in the hospitality industry through modern design and by infusing technology into its guest experience. This app-driven experience puts guests in full control of their stay. They can access everything they need – from booking, to interacting with guest services, to check-out – via their own mobile device from anywhere and at any time, using the Sonder app.
In Q1 2023 Sonder reported 50% year-over-year revenue growth, as the company continued on its path to achieving sustainable cash flow positivity. Sonder continued to expand its corporate travel business, including signing new GDS partnerships and working with leading travel management companies. The company rolled out improved pricing algorithms allowing it to better capture demand throughout the booking window, and continued to implement its elevated merchandising strategy with a reimagined art direction and photography leading to a conversion uplift.
About Sonder
Sonder is revolutionizing hospitality through innovative, tech-enabled service and inspiring, thoughtfully designed accommodations combined into one seamless experience. Launched in 2014 and headquartered in San Francisco, Sonder provides a variety of accommodation options from spacious rooms to fully-equipped suites and apartments found in over 40 markets spanning ten countries and three continents. The Sonder app gives guests full control over their stay. Complete with self-service features, simple check-in and 24/7 on-the-ground support, amenities and services at Sonder are just a tap away, making a world of better stays open to all.
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TRAVEL TECHNOLOGY
Newswire | April 03, 2023
Travel Quest Network, a leading host agency and the premier platform for building and growing a travel business in America, is excited to announce the release of the latest version of WorldVia PRO, its travel advisor business management system. The new release includes several groundbreaking features such as Trip Manager in its CRM, Content Creator™ version 2, and numerous enhancements to the CRM, designed to help travel advisors prioritize their work and maximize their business potential.
A key feature of the latest release is Trip Manager in its CRM, enabling travel advisors to clearly visualize their Sales Pipeline in the Trips Board. With nine trip lifecycle stages, this feature helps advisors prioritize their work and ensure no detail is overlooked.
Another major addition is the Content Creator™ version 2, which allows travel advisors to leverage the power of generative AI to create engaging content and market their businesses more effectively. Building on the successful release of version 1 in early March, version 2 includes three primary content tools: Profile Creator, Blog Creator, and Social Creator. Travel Quest Network members can now create a wide range of content, including agent directory bios, website about me page copy, social media profiles, general travel blog posts, top number blog posts, hotel and resort review blog posts, and a variety of social media posts for Instagram, Facebook, and Twitter.
According to Jason Block, CEO of Travel Quest Network, "Our latest release positions Travel Quest Network as a pioneer in AI-driven solutions for the travel industry. Content Creator v2 is a game-changer for travel advisors, forever transforming the way they create content to market their businesses. By utilizing AI, we're helping our members be more productive and stay ahead of the competition."
Joshua Harrell, Chief Revenue Officer at Travel Quest Network, added, "Agent directory bios, inbound content marketing, and social engagement are crucial for travel advisors to stand out and attract clients. Our new tools in WorldVia PRO demonstrate our commitment to raising the bar and providing our members with the best possible resources to grow their businesses."
Travel Quest Network is committed to providing its members with the best tools and resources, which is why CRM and Content Creator's Profile Creator on WorldVia PRO are available free of charge to all members. Additionally, Content Creator's Blog Creator and Social Creator are free for all members on professional membership plans that start at just $29 per month.
About Travel Quest Network
Travel Quest Network is a leading host agency and the premier platform for building and growing a travel business in America. Dedicated to providing travel advisors with the tools, resources, and support needed to thrive in the ever-evolving travel industry, Travel Quest Network empowers its members to deliver exceptional travel experiences and create lasting memories for their clients.
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