TRAVEL TECHNOLOGY, HOSPITALITY TRENDS
Optii Solutions | October 27, 2022
Optii Solutions, the leading cloud-based hotel operations software, announced that it has launched a learning center with enhanced usability, improved search, and content designed for on-the-job learning.
Almost every department and member of the operations team comes in contact with some aspect of Optii’s hotel operations platform. It was therefore important to ensure that educational content and accessibility works for a range of roles, cultures, and working environments. Optii’s Learning Center puts search at the forefront to allow users to access information quickly and on any device. Browsable content is organized to be user-centric and mirror common tasks and functions of any given role within a hotel operations team.
Optii prioritizes recruitment from hospitality, and specifically housekeeping and operations. This ensures that the company maintains a close connection and understanding of all levels of hotel operations. While this knowledge is critical to creating a user-centric technology experience, it also serves to ensure that educational information is developed and presented in a quick and effective manner.
“In developing learning content for our customers, I always start from a point of putting myself in their shoes. Many of the questions or challenges that operations and housekeeping professionals have, I have experienced at some point during my time in housekeeping. This knowledge helps me develop and structure training material in a way that will help team members get their answers, get back to their task, and be successful.”
-Shelley Snyman, Director of Operations, Optii Solutions,
Katherine Grass, CEO, Optii Solutions, said: Customer success has always been a top priority for Optii. While critical, the impact of our solution goes beyond productivity gains, guest experience, and cost savings. Optii has become an indispensable tool for housekeeping and maintenance staff in their daily operation, and we are focused on ensuring their success. A lot of the value of Optii is downstream to that.
About Optii Solutions
Optii Solutions is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping and service delivery departments. For further information, please visit: www.optiisolutions.com.
URVENUE | September 17, 2022
Hapi, the hospitality industry's leading platform for fast and cost-effective connectivity between technology systems, has announced an integration with UrVenue, a unique non-room inventory booking engine and operations platform for hotels. Through the integration, UrVenue can push and pull data from the industry's leading Property Management Systems by writing to a single Hapi API.
As more consumers look to book all parts of their travel experience online, hotel operators are introducing creative ways to sell assets beyond the room. Leveraging Hapi's ability to connect UrVenue's PXMS with PMS systems, hotels will have unified booking and itinerary building capabilities. After booking a hotel room, guests are empowered to book additional experiences across multiple categories - activities, recreation, dining, entertainment, amenities, daylife, nightlife, and curated packages.
Meanwhile, Hapi is exposing event streams and transactional APIs at scale, helping hotel companies innovate faster by removing integration, development and deployment challenges. The secure integration between the two companies will allow hoteliers to access critical data in a short amount of time with little to no development work on their end.
"The digital guest experience is critical today, and UrVenue is providing a unique solution to non-room inventory management that also includes a powerful booking engine, We're excited to help broaden the number of hotel companies and technology solutions they can connect to. Hapi has become the de facto API standard for connectivity and we're proud to be helping hoteliers at both property and corporate levels access and action their data."
-Luis Segredo, CEO of Hapi.
UrVenue is the latest hotel technology solutions provider to turn to Hapi for Property Management System connectivity rather than building 1:1 integrations with each provider.
Hapi and UrVenue are 100% aligned on our goal to create a more modern digital guest experience, while overcoming the biggest pain point in the hospitality industry – the fractured booking journey, said Deron Pearson, Chief Executive Officer at UrVenue. "This partnership is a great example of how innovation comes from collaboration between organizations that share a passion for challenging the status quo.
Hapi is a disruptive Cloud Data Hub that exposes event streams and transactional APIs from hotel systems at scale, designed to solve the hospitality industry's data management challenges while addressing high integration costs. Developed by hotel technology innovators, the secure, scalable, cloud-based data streaming platform is based on an open model, to which multiple layers of encryption, authentication and governance are added. Hapi now serves 6,000 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and Four Seasons Hotels & Resorts. In 2021, the company achieved Hotel Tech Report's Global Customer Support Certification, a stamp of approval on its dedication to customer success. Visit Hapi at www.hapicloud.io
UrVenue is a hospitality technology company that introduced the industry's first Property Experience Management System (PXMS). As a full-stack technology solution, UrVenue Enterprise enables commerce, operations, data insights and knowledge management for venue and resort experiences and bridges the fractured booking journey with its unified booking capabilities. UrVenue was built specifically for hospitality venues including nightclubs, dayclubs, restaurants, lounges, pools, resort beaches, sportsbooks, special events/shows, recreation, and more. Since 2011, UrVenue's technology has been the trusted solution for clients ranging from independent venue operators to global organizations including Caesars Entertainment, MGM Resorts International, Wynn Resorts, Club Med, Circa Resort & Casino, Tao Group, Resorts World, The Venetian, Mohegan Sun, Paris Society, and Zouk Group. For more information, visit urvenue.com. Follow us on social: LinkedIn, Twitter, Facebook, Instagram
DESTINATION AND TOURISM
Cabana | September 30, 2022
Cabana, the modern, mobile hospitality company with a fleet of high quality, high-tech campervans, today unveiled Austin, Texas as its next major market launch, with bookings set to formally open early next year. Cabana’s Austin debut demonstrates momentous growth as the organization’s fourth U.S. market, with established operations in Los Angeles and Seattle, as well as San Francisco, which the company announced earlier this year. Austin marks one of several U.S. expansions Cabana plans to introduce over the course of 2023.In conjunction with the upcoming launch, Cabana also announced a new partnership with Austin-based hospitality company, New Waterloo. Leaning on New Waterloo's local expertise and 13 years in hospitality management––while leveraging Cabana's combination of technology and passion for exploration––the two organizations are excited to bring this unique travel experience to Austin residents.
“Texas is chock full of unexplored and underrated gems waiting to be discovered,Whether you’re camping in Big Bend National Park or touring the wineries of Texas’ Hill Country, Cabana’s mission has always been to create the most seamless travel experience imaginable. We’re delighted to be partnering with New Waterloo to make this a possibility for Texans and those visiting the Austin area. Through our trip planning capabilities and easy-to-use technology, we’re eager to see how Austinites explore with Cabana.”
-Cabana CEO and founder, Scott Kubly
New Waterloo will manage day-to-day operations on-site and Austin locals can anticipate travel-inspired events and pop-ups as part of the ongoing collaboration.
Nearly 80% of Americans planned to take a road trip this summer, and Cabana’s numbers further this point, with 25K nights booked over the last two years. As desire for hassle-free travel options increases, Cabana will offer complimentary, contactless trip planning to those road-tripping out of Austin, complete with campsite reservations and experience recommendations. Anticipated top trip requests include Big Bend National Park and West Texas, the Hill Country, tailgating, and Texas’ beaches.
To celebrate the launch, Cabana will be hosting a pop-up in the Artist Lounge at Austin City Limits across both weekends of the event (Oct. 7 – 9; 14 – 16). Interested guests can also join the waitlist to be the first to know about trip availability at cabana.life/austin.
Cabana is a modern, mobile hospitality company with a fleet of high quality, high-tech cabanas (camper vans), designed to create a seamless, unique, and integrated travel experience. Cabana is revolutionizing the future of connected travel through innovative technology and high-touch trip planning. Combining passion for travel with easy-to-use technology and the most cost-efficient and operationally effective vehicles on the market, Cabana provides travelers with the convenience and technology needed for frictionless travel, empowering the explorer in everyone and creating opportunities for serendipity, wonder, and exploration.