Dream Vacations, CruiseOne and Cruises Inc. also experienced double-digit growth in 2019

TravelDailyNews International | January 16, 2020

In addition to receiving top accolades confirming its powerhouse status in the travel franchise space, Dream Vacations, CruiseOne and Cruises Inc. also experienced another year of double-digit growth because their work-from-home travel agents maximize state-of-the-art tools and resources that are continuously launched by the company, enabling increased efficiencies and value to their clients resulting in increased sales. “From technology that drove results and boots-on-the-ground marketing to interactive training and more, making personal connections was the key to our record-breaking year,” said Drew Daly, senior vice president and general manager of Dream Vacations, CruiseOne and Cruises Inc. “2019 set us up for even greater success so as we go into Wave Season, the momentum is strong and I’m excited to see what the team has in store for 2020.”

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AIRLINES AND AIRPORTS

AmTrav's Enhanced Platform to Help Business Travelers Navigate American Airlines' New Flight Booking Changes

prnewswire | March 30, 2023

AMTRAV, the one connected platform for business travel, today announced upgrades to its corporate booking solution to continue delivering travelers and corporate travel customers the full selection of American Airlines' flights and lowest fares, even as American changes how the carrier's flights can be booked through third party corporate booking platforms beginning in April. In an effort to modernize the shopping experience for travelers, American Airlines recently mandated that all travel agencies use "New Distribution Capability" (NDC) technology to shop and sell American flights by April 2023. NDC was developed by airlines to distribute fares, offers, and other products online faster and with more transparency than the previous travel technology. For those booking tools not connected, travelers will lose access to up to 40% of American's lowest fares and face the tough choice: book higher American fares with their current provider in order to maintain spend and safety visibility or let travelers book lower American fares outside the system, but lose spend and safety visibility. Although many legacy travel management companies (TMCs) have resisted transitioning – citing the difficulty and complexity – AmTrav has been an outspoken proponent of modernization for many years. In 2019, AmTrav became the first business travel platform to process NDC bookings with American and today is one of a very small number of providers ready to provide uninterrupted access to American's lowest fares. "Business travel tools already have a perception problem among travelers, because so few corporate travel booking platforms have been willing to invest time and money to modernize the user experience," said AmTrav CEO Jeff Klee. "We've taken a different approach. Because we build all of our own technology with fewer dependencies on slow, legacy third party systems, we can deliver for our travelers the type of shopping experience they get when they book personal travel, while at the same time providing their companies with the visibility, control, and savings they need." With its latest enhancements, AmTrav's "NDC ready" solution, more than ever, brings business travelers and their companies: Lower Fares on American: Booking tools that have not tapped into American's NDC content will be more expensive 40% of the time. Access to All of American's Fare Brands: Compare and choose from the full menu of American's offerings, including the new Main Plus and Main Select bundles which include free extra legroom seats, among other benefits. Full Choice of Seats: Get access to every available seat, including Preferred and Main Cabin Extra, with perks from your AAdvantage status (if applicable) automatically factored in. Personalized Comparison-Shopping: A rich, complete comparison-shopping experience to help travelers make smart choices with details, photos, and reviews to inform fare rules, fees, seat size, WiFi, entertainment, and so much more. Full Visibility and Control: Like any other booking, American NDC bookings work seamlessly with AmTrav's real-time reporting, travel policy and approval flows, unused ticket tracking, and traveler locator services, keeping travel managers and C-suite execs happy. About AmTrav AmTrav is an award-winning, modern technology and service platform designed to make business travel personal and productive. Companies of all sizes use AmTrav to book trips, find savings, set travel policies, manage payments and expenses, and keep their travelers safe. Travelers and companies love AmTrav's powerful platform that provides a seamless travel management experience supported by our experts who are always ready to help 24x7. More than 1000 businesses trust AmTrav to go places, meet people, and go further.

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TRAVEL TECHNOLOGY

ADDING MULTIMEDIA Caesars Entertainment Unveils Plans to Add Hotel Tower to Paris Las Vegas

businesswire | May 04, 2023

An investment exceeding $100 million, the Versailles Tower will feature a new exterior and interior. The renovation will introduce 756 redesigned luxury guestrooms and a pedestrian bridge connecting the Versailles Tower to the existing Paris resort. Caesars Entertainment offers more than 23,000 rooms across Las Vegas, and this renovated tower will showcase some of the finest rooms throughout its nine resorts. “We know our guests, especially our Caesars Rewards® members, love Paris Las Vegas. Over the past year we’ve made significant enhancements to elevate the destination, bringing new concepts like Vanderpump à Paris, Nobu, The Bedford by Martha Stewart and most recently, a completely renovated sportsbook,” said Sean McBurney, Regional President of Caesars Entertainment. “The addition of the Versailles Tower makes Paris one of the largest resorts in the heart of The Strip. The interior and exterior will be completely reimagined and transformed into some of the best rooms in Las Vegas. When it opens this fall, our guests will have easy access to the incredible restaurants and gaming options they have grown to love at Paris Las Vegas.” The Versailles Tower will feature some of the largest standard rooms on The Strip, starting at 436 square feet. In addition, select guestrooms will offer new 55-square-foot balconies with unmatched views of The Strip as part of the renovation. The enhanced rooms in the Versailles Tower at Paris Las Vegas are slated for completion in late 2023 with the pedestrian bridge to follow in early 2024. About Paris Las Vegas Paris Las Vegas brings the passion and sophistication of the City of Light to the heart of the Las Vegas Strip, transporting guests to Europe's most romantic city. Distinctive for its dramatic 46-story replica Eiffel Tower with a free, nightly light show and authentic architectural reproductions, the resort features more than 2,900 rooms and suites, including Burgundy Rooms. The new Versailles Tower will soon be integrated into Paris Las Vegas, adding 756 redesigned luxury guestrooms to the hotel, with select rooms featuring balconies. The resort offers an 85,000-square-foot casino; the renovated Caesars Race & Sportsbook at Paris Las Vegas; the two-acre Pool à Paris; Las Vegas’ first rooftop bar and grill, BEER PARK, spanning 10,000 square feet; Voie Spa & Salon; two wedding chapels; unique French retail shopping located along the resort’s Le Boulevard District and the opulent nightlife venue Chateau Nightclub & Rooftop. Restaurants include a distinctive array of fine cuisine such as Chef Joho's acclaimed Eiffel Tower Restaurant, French-bistro Mon Ami Gabi and internationally renowned Gordon Ramsay Steak. Paris Las Vegas also offers quick service options like Brioche by Guy Savoy and Bobby’s Burgers by Bobby Flay. Additionally, the resort is home to Lisa Vanderpump’s second Las Vegas venue, Vanderpump à Paris, Nobu restaurant and The Bedford by Martha Stewart. Featuring one of the largest ballrooms in Las Vegas, Paris offers 140,000 square feet of pillarless function space.

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COMMERCIAL TRAVEL

Operto Guest Technologies Raises US$25 Million in Series-B Financing, Led By Centana Growth Partners

Operto | March 21, 2023

Operto Guest Technologies, a leading provider of automated solutions for 50 million-plus rooms in the global hospitality industry, today announced that it secured US$25 million in a Series-B financing round. The financing was led by Centana Growth Partners, with participation from Thayer Ventures, FUSE, Blackpines Capital Partners and Derive Ventures. Proceeds from the round will be used to further fuel Operto’s aggressive expansion in the global short-term rental and hotel markets, where it already works exclusively with Accor Hotels to power its global digital key program. This includes luxury hotel brands such Fairmont and Raffles, where Operto’s revolutionary contactless digital solutions can be leveraged to remove common friction points in the guest journey, while lowering operating costs and driving new sources of revenue for the hotel. "We are delighted to announce our B-Round funding, which will enable us to build upon our exceptional company growth over the past 3 years. It will accelerate our company mission to build cutting-edge technology solutions that drive amazing guest experiences, across the entire accommodation spectrum. In addition, our solutions will continue to deliver huge operational efficiencies for property owners and hosts by lowering costs and driving additional in-stay guest revenues, which is becoming increasingly important in today’s macroeconomic environment,” said Operto CEO Steve Davis. “Hospitality is one of the last major industries to be disrupted by technology, and we believe there is a significant opportunity to bring the benefits of simple, affordable automation to the sector. We are excited about the future, and we look forward to making a real difference to the accommodation industry." “Operto is leading the digital transformation of the hospitality industry by creating a seamless, automated check-in and check-out experience for its customers,” said Eric Byunn, co-founder and partner at Centana Growth Partners. “Centana has been following the digitization of the hospitality industry closely, and we are very excited about this sort of innovative disruption streamlining the experience of owners, hosts, and guests. We will leverage our expertise in the payments and commerce ecosystem to work with Operto as they continue to innovate in an industry with such enormous potential.” In addition to the funding announcement, Operto is pleased to announce that Sam Shank has joined the company’s Board of Directors. Shank, who was previously CEO and founder of HotelTonight and former head of Airbnb’s Commercial Team, brings a wealth of hospitality and travel industry experience to Operto. "Operto's cutting-edge technology solutions are reshaping the hospitality industry, and I am excited to be a part of the journey,” said Shank. “I look forward to working with the team to help drive growth and innovation." Operto’s automated, customizable platform enables hotels, property managers and others to remotely provide access as well as monitor and control a wide range of devices and systems, including smartphone-enabled guest verification, security deposit and payment, electronic elevator and room access. By providing property managers with real-time data and insights, Operto helps streamline operations, reduce costs and enhance the guest experience. Operto Guest Technologies is well-positioned to continue its rapid growth and expansion into new markets. The company is committed to delivering innovative solutions that help property managers improve efficiency, reduce costs and provide a better experience for their guests. About Operto Guest Technologies Operto Guest Technologies is a Vancouver-based company that provides smart property automation solutions for the hotel and vacation rental sectors. Operto’s platform enables property owners and managers to remotely monitor and control their properties, enhancing the guest experience while improving operational efficiency. The company's solutions can integrate with existing property management software and are customizable to meet the unique needs of each property. Operto Guest Technologies' solutions have been adopted by property managers and owners in over 100-countries worldwide.

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