Durban to host 2019 Africa Tourism Leadership Forum and Awards

Rising Sun Chatsworth | April 15, 2019

The 2019 Africa Tourism Leadership Forum (ATLF) and Awards will be hosted by Durban KwaZulu-Natal Convention Bureau in Durban, under the auspices of the Provincial Government of KwaZulu-Natal, South Africa from August 29 to 30, this year. It is convened by African tourism partners with the support of its key strategic partners including BDO South Africa, NEPAD, Africa Travel Associations (ATA) and Voyages Afriq.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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GetYourGuide Launches Its Originals by GetYourGuide Platform

GetYourGuide | March 09, 2023

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TRAVEL TECHNOLOGY

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Apple Leisure Group | March 06, 2023

Apple Leisure Group (ALG), a travel services provider, has recently launched a new platform ALG Vacations (a part of Hyatt), dedicated for its customers’ vacation planning, connecting experts from travel industry. Vacation planning for most Americans is arduous, and their travel gets complicated. With expert travel advisors, ALG Vacations help its customers with the ins and outs of travel, solution to every travel problem, and solve any issues during the journey. Its new platform ‘Travel Advisors Get You There’ offers resources and step-by-step guidelines for utilizing its network of professionals, helping with vacation planning without any tension. It is beneficial in current economic situations where airline inventory can be meager than expected. ALG Vacations (ALGV) is a part of Hyatt, managed under Apple Leisure Group (ALG). It is a North American resort brand management, leisure travel, and hospitality group. It connects with growing vacation brands to transform the leisure travel experience worldwide. It was voted the ASTA Tour Operator Partner of the Year in 2020 and 2021. The travel advisor from ALGV’s directory is an invaluable expert who can be trusted for customized vacations, reducing the stress of guesswork and the period of travel selection. With complete knowledge of deals and perks, they have the best insider tips, recommendations, and support for unexpected happenings. This solution empowers travelers with travel anticipation without any anxiety and offers support in any misfortune. Executive Vice President of Apple Leisure Group Vacations, Jacqueline Marks said, “From the moment you start planning, put your getaway in the hands of someone who will be there to answer your questions and solve any issues.” She added, “From recommending the right hotel to coordinating entire wedding groups, travel pros can make your dream vacation a reality.” (Source – Business Wire) About ALG Headquartered in Newtown Square, Pennsylvania, ALG, a hospitality company, provides services for end-to-end Unlimited-Luxury vacation experiences, Luxury resort brand management, sales and marketing, partnering with hotel owners and developers to enhance the AMResorts brand, destination management, distribution channels, charter flights, and packaged vacations. Its infrastructure consists of travel industry innovators for exceptional travel experience and luxury. Its Vacation brands include Apple Vacations, BeachBound, Blue Sky Tours, CheapCaribbean, Funjet Vacations, Funway Holidays, United Vacations, Travel Impressions, and Southwest Vacations.

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