McKinsey & Company | July 30, 2020
Dramatic changes in consumer behavior during the coronavirus pandemic have been hurting companies’ profits and sales. One of the most troublesome new consumer behaviors is engaging in short bursts of booking travel online. McKinsey & Company has been studying travel search and booking data to detect patterns. The consultancy believes that nimble suppliers and resellers will gain if they adopt more nimble marketing and pricing strategies to cope with the new realities.
Brittain Resorts and Hotels & Agilysys | November 20, 2021
-Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, announced that Brittain Resorts and Hotels in Myrtle Beach, SC, has selected Agilysys’ cloud-native SaaS PMS solution Agilysys Stay, as well as Agilysys rGuest Service and Owners Accounting for 10 of their properties representing over 3,400 roomsFrom award-winning, full-service oceanfront resorts to affordable and family-friendly hotels, Brittain Resorts & Hotels has the perfect selection of accommodations and amenities to satisfy every taste and budget. The roots of the brand go back 80 years and three generations in Myrtle Beach, where guests are invited to “take a vacation from ordinary” as they explore the reputation of integrity, exceptional dependability, and ultimate service provided by the Brittain Resorts & Hotels team of professionals.
With Agilysys Stay PMS, the Brittain staff will be able to welcome guests at check-in with ready access to guest preferences allowing them to connect on a more personal level. Sporting an easy-to-use browser-based UI, Agilysys Stay offers fast time-to-value, through improved operational efficiency and elevated guest service. Due to its breadth of features and ease-of use, Agilysys Stay is being implemented broadly across hotels of all sizes, scaling from the largest resort hotels and multi-site chains through mid-size properties of any type to limited-service hotels and small boutique establishments.
Owners Accounting will help Brittain simplify homeowners revenue and expense tracking while ensuring that homeowners have timely, accurate information about their property’s usage and condition. And Agilysys rGuest Service will enable Brittain to communicate quickly and seamlessly with guests and staff alike using SMS to streamline guest requests and maintenance workflows across their properties.
“We are excited to be partnering with an established, forward looking software company that has developed and delivered a PMS with a modern, friendly user interface. The opportunity to switch to a stable SaaS solution with integrated service optimization and homeowners accounting modules, that takes us out of the infrastructure and interface business, delivers a one-stop shop and allows us to focus on our sales, growth and operations initiatives, With one of the largest development staffs in the hospitality industry, Agilysys delivers a comprehensive catalog of existing integrations along with a willingness to develop even more. This positions us to be nimble enough to react to the ever-changing demands and preferences of our guests.”
-Patrick Norton, Vice President of Sales & Marketing, at Brittain Resorts and Hotels
We are thrilled to welcome the Brittain Resorts and Hotels to our family of Agilysys Stay PMS properties, said Don DeMarinis, SVP Sales & Marketing Americas/EMEA at Agilysys. We are seeing a rapid increase in adoption of Agilysys Stay at properties of all sizes. I am confident that Brittain will find that our modern cloud-native PMS solution, combined with rGuest Service and Owners Accounting, will help them drive improved guest loyalty and revenue while optimizing operational efficiencies.
Agilysys Stay is a full-featured cloud-native enterprise-grade SaaS PMS that delivers personalized guest experiences with powerful operational efficiencies allowing users to focus on connecting with guests on a personal level. As a one-stop solution, Stay provides the capability to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction for properties from small destination resorts to large national chains. Agilysys Stay delivers intuitive PMS functionality across operations that empowers users to deliver more meaningful guest experiences.
rGuest Service is an easy-to-use, cloud-native SaaS-based and on-premise capable service optimization solution. With a powerful and highly flexible platform, it monitors events across various staff and guest touchpoints, and provides services assignment with context-based guest, location and task details, and optimized routing of tasks and approvals with support for smartphones, tablets, laptops and wearables. Its support for 2-way Guest Communication uses SMS to enable personalized communication between guests and staff members for property inquiries, special housekeeping requests, room-ready notifications, and other staff/guest interactions.
Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. During recent years, Agilysys has made major investments in R&D and has successfully modernized virtually all their longstanding trusted software solutions. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.
Motorsport Network | October 13, 2020
Motorsport Tickets, which is part of Motorsport Network, the digital market leader in motorsport and automotive with a 56 million-strong monthly audience of global racing and automotive fans, has acquired Travel Destinations Ltd, the UK's leading tour operator for sports car and historical motorsport events. The announcement broadens Motorsport Tickets' reach in tickets and travel business, accelerating a defined specialism within the motorsport space.
Travel Destinations, established in 1996, is a specialist motorsport event accommodation solutions provider, including a breadth of historical races and club car tours. They provide the best accommodation solutions for their customers, delivering a variety of on-site camping and accommodation options. As an official ticket agent of the 24 Hours of Le Mans and the only sports car tour operator to be a member of both ABTA and ATOL, they show their expertise in providing customers with unforgettable expert experiences and peace of mind throughout their international product offerings. Along with the 24 Hours of Le Mans, these offerings include: Nurburgring 24 hours, Rolex 24 at Daytona, Bathurst 12 Hour, Monaco Classic, and a breadth of Car Club tours for a variety of iconic brands including the MG Owners' Club, Jaguar Enthusiasts and Morgan Sports Car Club.