TRAVEL TECHNOLOGY
businesswire | April 21, 2023
Quore, the leading provider of workflow management and productivity tools for hotels, today announced the latest enhancement to its Preventative Maintenance (PM) capabilities, adding new options and flexibility to scheduling features. Hotels can now leverage Quore’s solution to more easily maintain facilities, improve guest satisfaction, adhere to brand standards, and protect assets and revenue. In fact, customizing Quore’s PM app to meet the requirements of each brand or management company PM Program is a key step in the solution’s onboarding process, so all the heavy lifting is pre-built into the platform.
Preventative maintenance is consistently top of mind throughout the hospitality industry. Every hotel brand and management company places emphasis on PM activities so each property can extend the life of valuable on-site resources, from HVAC systems to televisions. In the new platform update, Quore added the flexibility to schedule general PMs tri-annually. This extends a list of existing frequency options, including weekly, monthly, quarterly, semi-annually, and annually. Quore also added two new guestroom PM frequencies, enabling hotels to schedule maintenance semi-annually or annually in those specific spaces.
This latest update to Quore’s platform comes as the company celebrates reaching 6,000 hotel customers and completing its Cleanings Plus Data Integration Powered by IHG Concerto, allowing room status details to be leveraged to improve the performance of housekeeping teams at IHG branded hotels. The company also recently commemorated its 10th anniversary in November 2022.
“We value our customers’ feedback and tailor our solution to their needs whenever possible. So, when some of the largest hotel brands in the world requested these new PM scheduling options, we delivered,” said David Fox, COO at Quore. “We are thrilled to see our solution continue to evolve, deliver more flexibility, and meet the needs of the hospitality industry. This development builds on our recent successful Cleanings Plus integration through IHG Concerto, and we look forward to empowering our more than 6,000 customers with even more flexibility and customization options in the future.”
About Quore
Quore is an award-winning, cloud-based hotel operations solution, supporting hotels of any size to be more efficient and improve guest experiences. Founded in 2012, Quore manages all aspects of the guest experience, including preventative maintenance, guest requests and complaints, work orders, housekeeping and workforce/shift communication. Quore’s software is used by more than 6,000 hotels, including hotels from the industry’s largest brands, like IHG, Marriott, and Choice. The Tennessee-based company is privately owned and was named one of America’s Best Startup Employers by Forbes.
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HOSPITALITY TRENDS
Prnewswire | May 15, 2023
OrionStar USA is excited to announce that Lucki, its AI Delivery robot, has successfully integrated with ChatGPT. This integration represents a significant step forward in the hospitality industry, as Lucki's ability to communicate with customers has been greatly enhanced by leveraging ChatGPT's advanced AI capabilities.
With the integration of ChatGPT, Lucki is now able to communicate with customers through natural language interfaces such as voice and text-based chatbots. This allows for a more personalized and efficient customer service experience, with Lucki able to understand and respond to customer requests and queries in real time.
"The integration of ChatGPT with Lucki represents a significant milestone for OrionStar USA and the hospitality industry," said T Shen, CEO of OrionStar USA. "We believe that this integration will enable us to provide businesses with a personalized customer service experience, allowing them to differentiate themselves from their competitors and stay ahead of the game."
In addition to improving the customer experience, restaurants and hotels that adopt Lucki with ChatGPT integration will benefit from increased efficiency and cost savings. The robot can operate around the clock, reducing the need for additional staffing during peak hours. Additionally, Lucki reduces the likelihood of human error, which can lead to incorrect orders, missed deliveries, and dissatisfied customers.
While the integration with ChatGPT is currently in its first phase, OrionStar USA has plans to continue improving the capabilities of Lucki through future upgrades. As a cloud-based platform, all units of Lucki will be automatically upgraded with no additional effort required for clients.
By continually improving the capabilities of Lucki, OrionStar USA is committed to providing its customers with the most advanced and personalized customer service experience possible. The integration with ChatGPT is just the first step in this process, with more exciting developments planned for the future.
Overall, the integration of Lucki with ChatGPT is ultimately a great feat for AI and robotics presence in the hospitality industry. With the ability to provide personalized and efficient customer service, Lucki is poised to become an essential tool for businesses looking to improve their operations and enhance customer satisfaction.
Avout OrionStar USA
OrionStar USA strives for efficiency through robots. We are committed to creating the next generation of revolutionary products based on artificial intelligence technology so that people can be released from repeated physical workloads, making human work and life more intelligent and interesting, and making society and the world better with technology.
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AIRLINES AND AIRPORTS
businesswire | March 28, 2023
Norse Atlantic Airways marks a new era in affordable transatlantic travel between the US and France with the celebration of its inaugural flight from Paris, Charles de Gaulle to New York JFK and from JFK to Charles de Gaulle. The daily direct service commenced on March 26th, 2023, providing customers with a quality service onboard modern Boeing 787 Dreamliner aircraft.
The launch of this route marks Norse Atlantic’s entry into yet another major international market as the airline continues to provide comfortable and budget-friendly travel options for long-haul flights.
“We are delighted to offer cost-effective travel and increased choices for our passengers between the vibrant cities of Paris and New York. This new route connecting the beautiful cities will further boost transatlantic travel benefiting local tourism and businesses on both sides of the Atlantic. With the addition of our latest route to Paris, our airline now offers a total of five European destinations from New York, JFK this summer, including Rome, Berlin, Oslo and London,” said Bjorn Tore Larsen, CEO of Norse Atlantic Airways.
With daily, direct flights from New York, JFK to Paris starting at just $289 one-way, including all applicable taxes, travelers can now access a high-quality airline and travel experience for a fraction of the cost of traditional transatlantic carriers, making travel more accessible to a vast range of leisure and businesspeople, including families, students, and budget-conscious travelers.
Daily departures from New York to Paris are at 12:30 a.m. EDT, with arrival in Paris at 2:05 p.m. local time. The return flights depart Paris at 8:00 pm local time, and land in NY at 10:15 p.m. EDT.
Current economy fares below:
JFK – CDG: $235 (one-way)
CDG – JFK: $289 (one-way)
Round Trip: $524
About Norse Atlantic Airways
Norse Atlantic Airways is a new airline that offers affordable fares on long-haul flights, primarily between Europe and the United States. The company was founded by CEO and major shareholder Bjørn Tore Larsen in March 2021. Norse has a fleet of 15 modern, fuel-efficient and more environmentally friendly Boeing 787 Dreamliners that will serve destinations including New York, Los Angeles, Fort Lauderdale, Orlando, Oslo, London, Berlin and Paris.
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