Element targets smaller TMCs with new technology tie-ups

buyingbusinesstravel.com | January 28, 2020

Element targets smaller TMCs with new technology tie-ups
New consultancy Element Travel Technology has signed two new partnerships ahead of exhibiting at next month’s Travel Technology Europe. It has announced a value-added reseller (VAR) agreement with booking platform dcs plus, where it will add the “TINA” enterprise resource (ERP) technology to its portfolio. TINA automates resource-heavy processes for TMCs, streamlining critical parts of the business including invoicing, reporting and automatic blocking when credit limit is reached. Meanwhile, Element will offer 30SecondsToFly’s Claire technology to TMCs in the UK.

Spotlight

The blockchain is one of the terms we often hear these days. While it might seem too technical to be discussed in a normal conversation, this concept is starting to revolutionise many sectors, including travel management.

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FEATURES AND ADVICE

Travel Insured International Launches Cruise Travel Protection Plan.

Travel Insured International | October 06, 2021

Travel Insured International has launched its new, cruise-specific travel protection product, Cruise Trip Protector. As part of Travel Insured's Tour Protector series, this product is designed to meet the needs of today's cruise passenger. Along with pre-departure benefits like Trip Cancellation and optional Cancel for Any Reason, this plan offers post-departure coverages like Single Supplement, Missed Tour or Cruise Connection, and Trip Delay. Cruise Trip Protector also includes additional benefits for recent requirements by some cruise providers for extra coverage related to Accident & Sickness Medical Expense and coverage for Medical Evacuations. Recent Cruise Requirements: Medical Expense and Evacuation Coverage As the travel industry continues to adapt, it's important for travelers to understand the safety requirements of each cruise line. Some cruise providers are mandating travel insurance for unvaccinated passengers setting sail from Florida and requiring each unvaccinated guest to provide proof of insurance with Accident and Sickness Medical Expense coverage and Emergency Medical Evacuation coverage that meets certain minimum standards. Travel Insured's Cruise Trip Protector provides travelers with up to $50,000 in Accident & Sickness Medical Expense coverage and up to $250,000 in Medical Evacuation coverage. Other Cruise-Specific Benefits As a niche travel product, Cruise Trip Protector includes valuable, relevant insurance benefits just for cruisers. Missing a cruise connection, facing delays or diversions, and issues related to single supplement pricing are all unique challenges for which the plan benefits can provide assistance. Cruise Trip Protector also features the optional Travel Inconvenience benefit which pays a stated amount per stated inconvenience. Missed Tour or Cruise Connection: Applies if you miss your cruise departure because your arrival at your trip destination is delayed for at least three hours. This benefit reimburses up to $500 in certain unplanned losses and expenses, including the additional transportation cost to join your trip if your delay is caused by a covered reason. Single Supplement: This benefit may apply if you experience a change in the per person occupancy rate for your pre-paid, non-refundable lodging. If a person booked to share accommodations with you cancels or interrupts his/her trip due to any of the covered reasons applicable to Trip Cancellation or Trip Interruption and you do not cancel or interrupt your trip, you could be eligible for reimbursement up to the stated maximum benefit amount. Optional Travel Inconvenience: This optional benefit upgrade includes 15 covered reasons. This pays a fixed amount per stated inconvenience up to a benefit maximum. Some of the reasons include: Cruise Disablement: Applies if you are confined for more than 6 hours on the cruise ship without one or more of the following essential provisions: power, food, water, or restroom facilities or due to a crime that occurs on the cruise while on a Trip. Cruise Diversion: Applies if your cruise does not stop at a scheduled port of call due to inclement weather, a natural disaster, a hijacking, an unannounced strike, a civil disorder or riot, a Terrorist Incident, a mechanical breakdown or a medical incident involving another passenger on the ship. "Travel insurance is no longer one-size-fits-all, Consumers want to pair their trip with the right coverage, not necessarily a product designed as a catch-all with benefits that may not apply to them. We created this product to provide cruisers with a combination of our core travel protection products and new benefits that are relevant to their specific trip type." says Travel Insured's VP of Strategic Partnerships, Isaac Cymrot. Cancellation Coverage for the Unexpected Travelers can plan their cruises with confidence knowing there are 25 covered reasons for Trip Cancellation included under the Cruise Trip Protector plan. This includes a Trip Cancellation peril for insufficient or excessive water levels regarding river cruises. This product also features Cancel for Any Reason coverage as an optional benefit upgrade. Each cancellation benefit has different requirements and reimbursement amounts. Trip Cancellation: The Trip Cancellation benefit is included in the base Cruise Trip Protector coverage. Cancelling your trip for a covered reason any time prior to the scheduled departure date can reimburse up to 100% of your pre-paid, non-refundable trip cost. Water Level Cancellation Peril: This peril may apply if your river cruise is unable to operate or complete its scheduled itinerary due to insufficient or excessive water levels along the scheduled cruise itinerary route. Proof of the river cruise diversion must be documented by the Travel Supplier Optional Cancel for Any Reason (CFAR): CFAR can be added to the Cruise Trip Protector at an additional cost to cover cancellations outside of what is covered under the Trip Cancellation benefit. CFAR can reimburse up to 75% of prepaid, non-refundable trip cost if you cancel your trip for any reason at least 48 hours prior to your scheduled departure date. CFAR must be purchased within 21 days of the date your initial deposit made toward your trip is received. Additional terms apply. About Travel Insured International Founded in 1994, Travel Insured International (TII) is a leading travel insurance provider, offering quality worldwide travel insurance protection for more than 25 years. Products include Emergency Assistance and Evacuation, Trip Cancellation and Trip Interruption Protection, Baggage Insurance, Airline Ticket Protection, and plans that include medical benefits. TII is part of the Crum & Forster Accident & Health Division. Rated A (Excellent) by A.M. Best (2020), Crum & Forster is a national property and casualty group of insurance companies owned by parent company Fairfax Financial Holdings Limited. Since 2000, Crum & Forster Accident & Health has offered a robust portfolio of specialty insurance and reinsurance products, including medical stop loss and excess, specialty risk, pet, travel and other voluntary and affinity benefits.

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TRAVEL TECHNOLOGY

VNTravel Forms Strategic Alliance with Yanloja Cloud, a Global Travel Tech Firm

VNTravel, Yanolja Cloud | July 21, 2021

The strategic partnership between VNTravel and Yanolja Cloud, a global travel tech firm, will shed light on digital transformation in the Vietnamese hospitality industry. Yanolja Cloud and VNTravel's strategic collaboration will go a long way towards enabling the industry's digital transformation. For example, customers can now check-in and out at their leisure, register rooms virtually with the click of a button, and even conduct non-cash payments via VNPAY QR. At the same time, hoteliers can gain access to better solutions for property management, revenue management, and customer relations, resulting in long-term business growth. VNTravel Group is an ecosystem that includes Mytour.vn, Dinogo, and Tripi, among others. Tripi, a market leader in B2B solutions for travel companies, provides maximum value through various products such as Tripi Partner, Tripi Connect, Tripi One, and Tripi Cloud - the cloud-based SaaS (Software as a Service) for the Vietnam hospitality sector. Yanolja Cloud is the world's leading provider of cloud-based hospitality solutions, serving over 30,000 clients in 170 countries and 60 languages. Yanolja Cloud is expanding its client base by utilizing its strong SaaS model, enabling easy installation and operation, and developing optimized local solutions in partnership with global leaders.

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HOSPITALITY TRENDS

Altitude Control Technology Unveils New Hospitality Solution for Mountain Hotels and Resorts

Altitude Control Technology | November 18, 2021

Altitude Control Technology (ACT), the altitude simulation leaders for the residential industry, unveiled ACT Hospitality, the newest altitude simulation solution for mountain hotels and resorts. ACT Hospitality allows hotels in high-altitude locations to mitigate their guests' altitude-related symptoms with its whole room oxygenation systems. Many high-altitude destinations, such as ski resorts, report guests experiencing classic signs of altitude sickness: difficulty sleeping, fatigue, headache and other symptoms when acclimating to the new environment, some of which require medical attention. At just 6,000 feet many people experience trouble sleeping, and, according to the Cleveland Clinic, about half of people who ascend to 8,000 feet will experience some form of altitude symptoms, and almost 75 percent of people will have effects at 10,000 feet. These symptoms can hinder the guest experience at mountain destinations and may even stop guests from engaging in the activities they came to enjoy. In many cases, some guests simply avoid visiting, wary of the impact of altitude. ACT Hospitality's new technology provides hotels with a complete altitude simulation environment right in the guest's room. Oxygen, air quality and barometric pressure are seamlessly monitored and adjusted to mimic sea level, providing guests with relief from altitude effects, better sleep quality, and an overall more pleasant stay. ACT's highly qualified and experienced team works directly with hotels to install the system. Additionally, ACT works with hospitality architects to integrate the system into the original design of a new hotel, during a renovation, or at a multi-family building. "To distinguish the guest experience, many mountain hotels invest in luxury services like spa treatments, fine dining, and ski valets. But if the guests aren't feeling well, the hotel's effort is wasted ACT Hospitality is a whole new approach to giving guests the award-winning experience they want while in the mountains, and it differentiates hotels among the competition while creating more loyal customers." -Bill Sinclair, President and CEO of ACT Like other heating, air conditioning and ventilation, ACT technology can be implemented in an entire hotel, or just in select guest rooms. The room's oxygenated environment is managed individually, so guests can set their preferred altitude setting on the sleek, modern touch screen. Unlike short-term altitude fixes like oxygen bars or canned oxygen, ACT Hospitality provides guests with a comfortable and seamless solution for their entire stay. Already, one world-renowned luxury hospitality brand has committed to implementing ACT in Arizona, with the desire to create more well-appointed rooms, and more pleasant sleep, for its discerning guests. We've spoken with dozens of hotels at mountain destinations, such as Aspen, Park City and Jackson Hole, and most tell us that combating guests' altitude symptoms is a real challenge and can even send guests packing," continued Sinclair. "We developed ACT Hospitality to resolve this, and we believe it will soon be a standard feature in all of the top mountain hotels and resorts. ACT has been in business for more than 20 years and in that time has implemented its altitude simulation technology in more than 400 luxury residences in virtually every noteworthy high-altitude ski area in North America. The company has also worked with dozens of universities, military and athletic organizations to create altitude simulation environments for research and training. ACT Hospitality builds on the company's decades of scientific research to be a turn-key solution for mountain hotels and resorts. About Altitude Control Technology Headquartered in Edwards, Colo., Altitude Control Technology (ACT) designs, develops, and installs whole room oxygenation systems to mitigate the effects of altitude sickness, enhance sleep quality, and improve general health and wellness. ACT is the world's leader in residential oxygenation systems, with hundreds of installs across all major high-altitude locations in North America. ACT Hospitality is the technology of choice for some of the world's most sophisticated hotels and resorts, and the company works research institutions the world over, including Harvard Medical School, the Mayo Clinic, the University of Colorado's Altitude Research Center, the Borgenicht Altitude Physiology Research Center at William & Mary, and the U.S Army Research Institute. Please visit www.AltitudeCT.com to learn more.

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Spotlight

The blockchain is one of the terms we often hear these days. While it might seem too technical to be discussed in a normal conversation, this concept is starting to revolutionise many sectors, including travel management.