TRAVEL TECHNOLOGY

Elude Launches Travel Discovery Platform, Paving a New Wave of Spontaneous Getaways

Elude | August 09, 2021

Elude, the travel discovery and booking service that is reinventing the vacation experience for all, launched its mobile app today. Elude is the first solution of its kind catering directly to the new traveler who seeks to escape the ordinary by exploring destinations they can afford but might not have known previously existed.

By disrupting the traditional and inefficient travel booking model, Elude is the only booking platform answering the question -- Where can I travel for 500 dollars? Elude’s key feature is a budget-first search engine that provides users immediate access to global flights, leaving from the nearest airport, and accommodations within their selected price range. The platform’s personalized onboarding experience customizes trip packages and curates future travel suggestions based on customer’s preferences. Elude is also bringing rewards and credits to travel booking. Whether travelers are looking for a last-minute getaway or an extended stay, Elude is opening access to global destinations, all in line with the customer’s budget.

“Shopping for travel is broken, and we are modernizing an archaic system by supercharging the way people plan their vacations,” said Alex Simon, Chief Executive Officer. “People deserve to feel emboldened to explore, and we want our users to have access to the transformative power of travel more often.”

Elude was brought to life by avid travelers, Simon and Frankie Scerbo, who craved to travel the globe during college, only to realize all the trips they researched were too expensive. Built from their personal pain points, Elude is granting access to global destinations that travelers can afford to explore. The co-founders closed their initial investments while traveling abroad, raising 2.1 million in funding.

Mucker Capital, Unicorn Ventures, Upfront Scout Fund, StartupO, Grayson Capital and Flight VC have invested in Elude. Elude has also attracted industry veteran advisors, including global entrepreneur from Priceline.com Jeff Hoffman, former Airmap CEO Ben Marcus and prominent social media industry leaders such as former Instagram Chief Marketing Officer, Cliff Hopkins, and Snapchat’s Head of International Partnerships, Juan David Borrero.

“As an active investor and advisor in the travel industry, I have seen numerous ideas and attempts to reframe the travel booking process, and none of them grabbed my attention the way Elude did,” Hoffman added. “Elude reflects the way many travelers prefer to travel, and yet no one has been able to capture that until now. Frankie and Alex are constantly exploring the pain points travelers face as they create and reimagine the future of the industry. From the beginning, they presented a practical and methodical approach for building a product that will make travelers’ lives easier.”

With millennials spending over $200B annually on travel, younger generations are constantly on the move. Simon and Scerbo’s experience growing Elude led to the realization that their users are more interested in making their money last longer. They want multiple trips throughout the year instead of spending large amounts of their disposable income on just one trip each year.

“Our users are craving to explore the world differently. Instead of planning trips to landmark locations, our users are searching for quiet treasures that offer refuge from the hustle of city life,” said Scerbo, “We’re thrilled to lead the industry into its next chapter, rebuilding an ecosystem of adventurers that was disjointed during the pandemic.”

Elude is perfectly catered to the next generation of travelers, who are eager to share experiences with a greater global community. Today, 97% of vacationers will share vacation posts on social media, and travel creators enable consumers to uncover newfound destinations from their living room. Yet, people are still spending hundreds of hours scrolling to prepare for a trip instead of actively booking vacations. In a feverish time for travel, people are craving adventure, and Elude is imploring everyone to wander more and worry less.

About Elude
Elude is the only travel discovery and booking platform that allows anyone to plan trips in line with their budget -- instead of location or price. Elude’s key feature is a spontaneous budget-first travel search engine that offers access to global flights and accommodations. Elude’s fully customizable onboarding experience offers curated trip packages and future trip suggestions based on customers’ preferences and interests. By disrupting the traditional travel booking model, Elude is building a community of explorers, allowing anyone to experience the transformative powers of travel more often.

Spotlight

Cytric Travel by Amadeus provides customers with a flexible and cost-efficient business travel management system. With trip planning, booking, and reporting, our solution gives corporations complete control and visibility of their travel investment across the entire booking process.

Spotlight

Cytric Travel by Amadeus provides customers with a flexible and cost-efficient business travel management system. With trip planning, booking, and reporting, our solution gives corporations complete control and visibility of their travel investment across the entire booking process.

Related News

HOSPITALITY TRENDS

Wrkspot Integrates Hotel Operations App with Choice Hotels' PMS Software

SkyTouch | January 13, 2023

Wrkspot, an innovative hotel operations app, has integrated with Choice Hotels' property management system - choiceADVANTAGE. The integration is via SkyTouch Technology's cloud-based/CONNECT API platform, making communications and housekeeping management capabilities much more effective for the country's leading hotels. Wrkspot has created a revolutionary software suite for hotel portfolio management by combining human resource management (HRM), operations management, and communication into a single app. As a result, the application frees hotel managers from the mundane tasks of managing and engaging staff, reducing costs and streamlining operations while enhancing compliance and safety. With this new cloud-based integration in place, Choice-branded hotels can use their proprietary choiceADVANTAGE PMS to update the room status automatically. The automation allows the direct flow of detailed room information from choiceADVANTAGE to Wrkspot and eliminates the effort of downloading and transferring files. The integration is also a breakthrough for Wrkspot and is expected to result in significant growth for the company. Choice Hotels, which manages over 7,000 hotels worldwide under its various brands, recently acquired Radisson Hotels Americas. Wrkspot offers a training platform and a document management system, which are essential for hotels that want to go digital. It also lets managers take care of their hotel portfolios by allowing them to see what's happening in each hotel and compare and analyze trends across properties. Raja Epsilon, Founder and CEO of Wrkspot, said, "This integration means that WrkSpot is now a more viable option for Choice Hotel-branded properties that want to use it." He further added, "The integration provides seamless flow of PMS data to the WrkSpot system, enabling real-time data sharing across housekeeping, maintenance and front desk. This enhances efficiency and fosters better collaboration." Source - GlobeNewswire About SkyTouch Technology SkyTouch Technology offers a cloud-based hotel management system that enables hotel organizations to reach their most essential strategic goals i.e. to achieve growth, advance operating performance, and enhance the guest experience, all while adapting to changing customer demands. The company delivers insight and control of operations with real-time, actionable business analytics that can enhance the hotel guest experience, decision-making, and performance at the property, owner, and management company levels.

Read More

TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK

battleface Launch Robin Assist, a Tech Platform for Travel Insurance Service

battleface | January 12, 2023

battleface, a travel insurance provider, recently announced the launch of Robin Assist, a new tech-based platform as a service. It is designed for brokers, carriers, managing general agents (MGAs), and self-employed businesses. Robin Assist is supported by the global application programming interface-driven (API) insurtech platform through round-the-clock customer service, emergency medical assistance services, and claims. battleface's founders come from a travel insurance background, having worked in the roles of underwriting, claims, customer service, compliance, and emergency medical treatment. battleface has expanded distribution globally since its foundational days. The company is in the UK, EU, US, Canada, and Australia because of its adaptive technology and network of medical, travel, and security partners. The Robin Assist platform offers a variety of services, including round-the-clock service in multiple languages, insurance claims management, aid in transit and evacuation in case of medical emergencies, management of medical cases, international systems for controlling healthcare costs, and instant remittances in over 140 currencies. battleface intends to make its API-driven insurtech platform publicly available for easy product creation, rate administration, policy fulfillment, nation- and state-specific compliance, global distribution, out-of-the-box affiliation, and relationship management. "battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today's travelers," said Sasha Gainullin, CEO, battleface. He further added, "With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally." (Source: PR Newswire) About battleface battleface, Inc., founded in 2017, is headquartered in Columbus (Ohio). It is a global full-stack firm that makes it simple for clients and partners to get the right travel insurance for them. Its custom-built embedded goods, location-independent access to essential benefits, and attentive, around-the-clock customer assistance are only the beginning.

Read More

COMMERCIAL TRAVEL,AIRLINES AND AIRPORTS

JetBlue Introduces New TrueBlue® Loyalty Program, Bringing Added Value and New Perks to Customers

JetBlue | December 08, 2022

JetBlue (NASDAQ: JBLU) announced a new TrueBlue® loyalty program that offers new perks and more choices as an increasing number of customers look to JetBlue as a trusted source for travel beyond just flights. The new program maintains most of TrueBlue’s signature perks that customers have come to love while also allowing TrueBlue members new opportunities to earn perks and status along the way. The more ways customers interact with JetBlue, the more perks they can earn. From JetBlue Vacations hotel and cruise packages, to cars, stays and activities from Paisly, to many JetBlue flight extras and add-ons, and purchases on all JetBlue credit cards, everyone from infrequent travelers to road warriors can find ways to earn and redeem in JetBlue’s loyalty program.Our loyalty program must serve the needs of the JetBlue customer today, many of whom look to us as more than just a way to get from point A to point B, said Robin Hayes, chief executive officer, JetBlue. Customers have come to love our unique combination of low fares and high-quality service, and now turn to us for more than just a flight. We are evolving our loyalty strategy to deliver even more value for customers across our entire suite of travel products and partnerships, including those who take advantage of our strategic partnership with American Airlines. We’re rolling out a bigger, better, bluer TrueBlue program this spring that’s designed to meet the needs – and exceed the expectations – of more customers, whether they travel once a week, or just once in a while,said Jayne O’Brien, head of marketing and loyalty, JetBlue. No two travelers are alike, which is why we’ve redesigned TrueBlue to let customers customize their perks as they soar toward Mosaic status, choosing the ones that are most valuable to them along the way. “We know our customers are booking more than just flights with JetBlue, so we are excited to have a program where travelers are rewarded throughout all aspects of their travel journey, There are so many opportunities for our customers to enjoy the signature JetBlue experience through flights, hotels, cruises, vacation packages, car rentals and more,” -Andres Barry, president, JetBlue Travel Products. TrueBlue will offer more value, new choices and unique personalization through a variety of all-new program aspects, including: Tiles become the new way to track and measure progress toward Mosaic status JetBlue’s most loyal group of travelers. Customizable Perks You Pick, available to more TrueBlue members without Mosaic status, will reward more travelers sooner. Multiple levels of Mosaic, each with Mosaic Signature Perks and Perks You Pick, bring expanded perks to JetBlue’s most loyal customers. Combined spend counts with all JetBlue credit cards. Add up JetBlue travel spend and any JetBlue credit card spend to unlock perks. New JetBlue credit card enhancements on select cards bring new perks to cardholders. The new TrueBlue will still carry over many of the perks customers know and love: All TrueBlue members will continue to earn TrueBlue points on JetBlue and eligible American Airlines flights, and can redeem those points for award travel on JetBlue, including any seat at any time, with no blackout dates or expiration dates. TrueBlue points will never expire. Use Cash + Points to pay for JetBlue flights and JetBlue Vacations packages. Pool points with family and friends. Earn 2X points on jetblue.com or the JetBlue app. Select reciprocal loyalty benefits for Mosaic members traveling on American Airlines. The new program is set to go live in spring 2023 and will make TrueBlue more rewarding than ever before in its 20-year history. Perks You Pick for TrueBlue Members The new TrueBlue program is designed to ensure that all TrueBlue members have the opportunity to get rewarded, even before achieving Mosaic status. For the first time ever, travelers can start earning and enjoying perks before earning Mosaic status. TrueBlue members can customize their experience with Perks You Pick, choosing their first perk with just 10 tiles, then add more perks when they reach 20, 30 and 40 tiles. For every 10 tiles TrueBlue members earn, until they reach 50, they will get to choose a new perk from the following: Early boarding. Get settled sooner with Group B boarding (excluding Blue Basic fares). Priority security. Access an expedited lane to security at dozens of airports where available. Alcoholic drink. First beer, wine or liquor is free each flight (21+). JetBlue Vacations® bonus. 2X points bonus on a JetBlue Vacations package (one-time use).(a) 5,000-point bonus. Boost your TrueBlue balance with 5,000 bonus points. These perks will allow even occasional travelers to enjoy an elevated travel experience when flying on JetBlue. Once a customer earns 50 tiles, they reach Mosaic 1 status, receive all TrueBlue Perks You Pick and are set up to qualify for even more perks within new Mosaic levels.(b) New Mosaic Levels As part of the reimagined TrueBlue program, JetBlue is also meaningfully enhancing the Mosaic program to include four distinct Mosaic levels, each featuring a Mosaic Signature Perk. Each Mosaic level has a set of distinct benefits plus, customers are entitled to pick a Mosaic Signature Perk. Mosaic Signature Perks: Mosaic 1 – 50 tiles: Mosaic Boarding. First two Checked Bags Free. Beer, Wine & Liquor. Even More® Space at Check-In. Same-Day Switches. Priority Security. Dedicated Check-In. Dedicated Support Line and Priority Chat Assistance. Complimentary Upgrades on Heathrow Express. Mosaic 2 – 100 tiles: Even More Space Up to 7” more legroom at no extra charge during booking (pending availability). Mosaic 3 – 150 tiles: Move to Mint® Four Move to Mint certificates that enable complimentary upgrades from core to any Mint seat. Number of certificates required to upgrade varies. Mosaic 4 – 250 tiles: Move to Mint Again + BLADE Airport helicopter transfers Two additional Move to Mint certificates. Credits that can be redeemed for four complimentary seats on BLADE Airport helicopter transfers between Manhattan and JFK or EWR. Additionally, each time a member qualifies for a new level of Mosaic, they’ll also be able to select one new perk from the Mosaic Perks You Pick menu. Mosiac Perks You Pick: FoundersCard Blue Membership Enjoy 150+ premium travel, business, and lifestyle benefits—created exclusively for Mosaic members. Pet Fee Waiver Jet with your pet (cat or small dog) at no extra charge ($125 value per flight). $99 Statement Credit on Select JetBlue Cards $99 one-time statement credit for JetBlue Plus or Business Card.(c) 20-Tile Bonus Get or gift a 20-tile boost to get to the next level faster. 15,000-Point Bonus Boost your TrueBlue balance with 15,000 bonus points. Mint Suite Priority (arriving later in 2023) Priority access to Mint Suite selection on select aircraft (pending availability). Excludes Mint Studio™. Introducing Tiles Tiles are the new and easy way to track progress toward status, while earning perks at key milestones along the way. Intrepid travelers and casual fliers alike will be eligible for perks sooner than ever before and even if they haven’t yet achieved Mosaic status. While still earning valuable points that can be redeemed for award travel, TrueBlue members will also earn tiles based on their combination of travel spend and credit card spend, not just one or the other. One tile is awarded for every $100 in qualifying spend on more of the ways a customer can JetBlue.(d) Hotel rooms and resorts. Cars and cruises. Activities and extras. Travelers will be able to rack up rewards with JetBlue Vacations, Paisly by JetBlue, JetBlue fees, JetBlue add-ons and American Airlines-operated flights. Additionally, one tile is awarded for every $1,000 in qualifying spend on all JetBlue credit cards. JetBlue and Barclays Credit Card Enhancements This spring, JetBlue is also introducing enhancements to select Barclays JetBlue credit cards. JetBlue Plus Card members can enjoy Points Payback, allowing them to redeem points to pay themselves back from purchases of $25 or greater, up to a maximum of $1,000 annually. Points redeemed for purchases will appear as a statement credit toward their account balance. In addition, JetBlue Business Card members can enjoy early Group A boarding on JetBlue-operated flights. The Transition to the New TrueBlue In spring 2023, Mosaic-Qualifying points and segments will be retired and TrueBlue members will see how many tiles they have based on how much they’ve already spent in 2023. Any member eligible for Perks You Pick will have the opportunity to select them based on their in-progress 2023 tile count. Mosaic members will be assigned a Mosaic level based on how much they spent in 2022 or how much they spent in 2023, whichever is greater. They’ll immediately begin enjoying the Mosaic Signature Perks of each level and will have the opportunity to select Mosaic Perks You Pick associated with that level. For more information about JetBlue’s new TrueBlue program, visit: jetblue.com/newtrueblue. About JetBlue JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, Caribbean, Canada and United Kingdom. For more information and the best fares, visit jetblue.com. Qualifying travel spend excludes government taxes and fees and travel insurance. All net purchases are qualifying credit card spend. See TrueBlue Terms & Conditions and applicable cardmember agreement. Members selecting the JetBlue Vacations Bonus perk will earn this benefit on the 6 TrueBlue points per eligible dollar spent on airfare and 1 TrueBlue point per eligible dollar spent on hotels, car rentals, cruises, and transfers calculated based on the member’s individual proportionate share, as determined by JetBlue, of a JetBlue Vacations package booking; members selecting this perk will not earn the bonus on any other individual travelers’ portions of the booking. Points bonus does not apply to the Mosaic bonus, any credit card bonus, or any additional bundled points or promotional points. See terms and conditions. Any TrueBlue Perks You Pick that are not selected by the member as they accumulate tiles will automatically be granted upon reaching any level of Mosaic status, but the 5,000 bonus points and the JetBlue Vacations Bonus will not be available to Mosaics who earned status in 2022 for 2023. If a Mosaic qualifies for 2024 and beyond, they are eligible to receive these perks. The $99 Statement Credit on Select JetBlue Cards is available to Barclays JetBlue Plus World Elite Mastercard® and JetBlue Business Mastercard® cardmembers only. You will be eligible to select this benefit after reaching Mosaic 1 status. The benefit can only be redeemed once per Mosaic qualifying year. If you product trade from Barclays JetBlue Plus Card to the Barclays JetBlue Card, you will no longer be eligible for this benefit. The statement credit will appear 2-4 weeks after you select the benefit. Your Card Account will not be eligible to receive the statement credit if it is closed or in default under your Cardmember Agreement at the time of fulfillment.

Read More