Business Travel
businesswire | July 13, 2023
Enjoy the Land of Enchantment in the newly redesigned guest accommodations at the Embassy Suites by Hilton Albuquerque. Operated by award-winning Atrium Hospitality, our centrally located hotel in downtown Albuquerque, New Mexico, has completed a four-phase, multimillion-dollar transformation of all 261 two-room guest suites. Alpharetta, Georgia-based Atrium Hospitality, one of the nation’s largest hotel operators, manages a portfolio of more than 80 hotels in 28 states and approximately 3 million square feet of event space.
The Embassy Suites by Hilton Albuquerque’s tastefully updated guest suites and bathrooms — including a presidential suite — feature new furniture and fixtures in a modern style. Attractive textile coverings and wall art in an inviting color palette of gray, white, and hues of apricot and brown complement Albuquerque’s natural beauty. Each two-room suite features new 55” televisions, luxurious bedding, a mini-refrigerator, a microwave, a large desk, WiFi, and a full-size sofa bed in a separate living area. This Embassy Suites offers a premium upgrade to Pure Wellness suites, which incorporate science and technology to treat the surface and air in rooms, creating a wellness environment.
“We’re excited to offer freshly renovated guest accommodations at the Embassy Suites by Hilton Albuquerque as our full-service hotel continues to serve as a hospitality staple in downtown Albuquerque,” said Steve Ator, Vice President, Operational Strategies West Region, Atrium Hospitality. “Our guests and team members are enjoying the new, modern look of our hotel’s transformed spaces and appreciate the beauty and comfort of our redesigned guest suites.”
Plentiful Space to Gather
The Embassy Suites by Hilton Albuquerque features 30,000 square feet of flexible event space comprised of 19 meeting rooms that are A/V capable. Our hotel’s more than 12,000-square-foot Sandia Ballroom, named after the area’s scenic Sandia Foothills Open Space, can accommodate up to 1,500 guests. Our experienced events team is ready to help plan the ideal gathering.
Our full-service Embassy Suites is one mile from the Albuquerque Convention Center and the University of New Mexico and three miles from the Albuquerque International Airport. Several popular area attractions are nearby.
Serving With Atrium SPIRIT
Atrium Hospitality’s six core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork guide the Atrium SPIRIT for creating a welcoming environment for all, encouraging the personal and professional growth of the company’s Associates, and being a responsible community partner. Atrium Hospitality supports the American Hotel & Lodging Association’s (AHLA) Responsible Stay environmental initiative, which complements Atrium’s commitment to preserving the planet’s natural resources and being efficient in the operations of the company’s properties nationwide. The Embassy Suites by Hilton Albuquerque participates in LightStay, Hilton’s award-winning, comprehensive platform to measure and manage energy, water and waste.
Atrium-managed properties nationwide are proud to take part in Project SEARCH, a school-to-work program for students with intellectual and developmental disabilities, with numerous program graduates hired by our hotels. Five participants recently graduated from the Project SEARCH program hosted at the Embassy Suites by Hilton Albuquerque, and six program participants are slated to begin at our hotel in fall 2023. In addition, the Embassy Suites by Hilton Albuquerque conducts monthly volunteer service with a range of causes, including community cleanup projects and food drives for a local food bank, among others.
“For 18 years, the Embassy Suites by Hilton Albuquerque has served as a collaborative community partner in New Mexico’s largest business center,” said Scott Cape, Area General Manager, Embassy Suites by Hilton Albuquerque. “We strive to grow hospitality career journeys and are excited to have been recognized in the New Mexico Top Workplaces 2023.”
Scott continued, “The redesign of all of our guest suites was inspired by New Mexico’s remarkable beauty. Our renovated spaces create an inviting atmosphere to work or relax and offer views of Albuquerque’s wonders.”
Located at 1000 Woodward Place NE in Albuquerque, New Mexico, the Embassy Suites by Hilton Albuquerque all-suite hotel offers two-room suites; a free made-to-order breakfast; a complimentary evening reception with drinks and snacks; a business center; a 24-hour fitness center featuring a Peloton® bike; an on-site restaurant, lounge and café; room service; and an indoor pool. The Embassy Suites by Hilton Albuquerque is part of the Hilton Honors award-winning guest-loyalty program, which offers Digital Key for accessing your guest room. For more information, to make a booking, or to schedule an in-person or virtual tour, call (505) 245-7100, go to the hotel’s website, or connect with the hotel on Facebook.
About Atrium Hospitality
Atrium Hospitality is ranked as one of the nation’s largest hotel operators. Headquartered in Alpharetta, Georgia, the company manages a portfolio of 82 hotels in 28 states, representing well-known brands such as: Hilton, Marriott, IHG, and Wyndham, among others. Atrium operates 20,463 guest rooms/suites and approximately 3 million square feet of event space. Atrium Hospitality’s six core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork guide the Atrium SPIRIT for creating a welcoming environment for all, encouraging the personal and professional growth of the company’s Associates, and being a responsible community partner. Atrium is conserving the planet’s natural resources and being more efficient in support of the company’s commitment to sustainability, all while providing exceptional guest experiences. In 2022, Atrium Hospitality added another Atlanta Top Workplaces win to the company’s accolades and celebrated being recognized by The Atlanta Journal-Constitution for a second year. Atrium supports a range of civic and community activities, and Atrium-managed properties nationwide are proud to take part in Project SEARCH, a school-to-work program for students with intellectual and developmental disabilities.
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Travel Technology
prnewswire | July 14, 2023
GetYourGuide, leading online travel booking platform, announced today the launch of four new 'Originals by GetYourGuide' — curated, one-of-a-kind experiences exclusively available on the platform — that will respectfully immerse travelers in Kyoto's rich culture and well-known traditions, offering unique access to never-before-seen locations. Created in collaboration with the Kyoto City Tourism Association (DMO Kyoto), GetYourGuide will open centuries-old doors, allowing travelers to appreciate the local heritage of the city and dive deep into Japanese culture at a time when travel to Asia-Pacific destinations is expected to rise by 94%.3
"After reopening to the world late last year, travelers are once again eager for a glimpse of Japan's history and traditions, and Kyoto, which has one of the largest collections of UNESCO World Heritage Sites, is at the top of their list," said Jean-Gabriel Duveau, VP of Brand at GetYourGuide. "Many of Japan's culturally significant sites are hard to access — or even off-limits to visitors — until now. Our newest Originals by GetYourGuide will help travelers discover Kyoto's sacred traditions and rich culture through immersive experiences that take them off the beaten path."
GetYourGuide's four new, bucket list-worthy experiences in Kyoto include:
Unlock Ninna-Ji, a UNESCO World Heritage temple and learn the art of Wagashi:
Commissioned by the imperial family, Ninna-Ji Temple in western Kyoto houses one of the longest-standing temple buildings and is recognized as safeguarding some of the best examples of Japan's temple craftsmanship. In this once-in-a-lifetime experience, travelers will unlock the gates to the Ninna-Ji's imperial and spiritual history before it opens to the public. A resident monk will guide them through the halls, including areas usually closed to the public, until they arrive at Ninna-Ji's private tea house where they will learn how to make traditional Japanese confections known as wagashi and enjoy a traditional tea ceremony. Travelers will prepare these delicacies instructed by a wagashi chef who has been recognized as one of the best by the Japanese government.
Uncover the hidden world of Japanese maiko:
Kyoto, the former imperial capital, is the birthplace of geiko (Kyoto's geisha) culture, training female performance artists to entertain guests at teahouses and social events by singing, dancing, performing music, hosting tea ceremonies, and serving food and drinks. In an extraordinary opportunity to learn from and interact with a maiko — a geiko apprentice — travelers will be guided through the historic Gion district, Kyoto's famous geiko neighborhood, by a knowledgeable local guide. They will learn about the traditional customs and practices of maiko and geiko, then witness an authentic maiko performance inside a teahouse, get to play maiko games and ask questions directly from the apprentice — an opportunity that is rarely granted to the public.
Take in the ancient art of Noh theatre:
Travelers will venture to the beautiful, remote village of Ohara nestled in the mountains of northern Kyoto, where visitors to Kyoto rarely stray and a prominent Noh family resides. In a guided tour of the village, they will learn about Noh, an ancient performing art combining dance and theater that is still practiced today. Permitted inside a Noh Master's studio, travelers will see his costumes and centuries-old masks close up, and witness a private performance in his home. At the pinnacle of this experience, participants will be allowed to try Noh themselves — a rare event since traditionally, only Noh families may practice this art form.
Practice a guided meditation with a Zen monk:
Zen gardens and temples have long been a focal point for visitors to Kyoto and are the lifeblood of the city. In this exclusive experience, travelers will have a rare opportunity to experience the daily life of a Zen monk and gain insight into the history and practices of the temple as they enter the Jōju-ji Temple, a hidden gem known locally for its spectacular summer maple foliage. Here, they will learn about the history of Zen and its impact on Japanese culture, then experience a traditional Zen meditation with the temple's resident monk and get a glimpse into how this ancient wisdom lives on today. The exclusive visit will conclude with a lunch of Shojin, the traditional vegetarian fare of Zen Buddhist monks.
To book a visit to any of the four Kyoto Originals, please visit the GetYourGuide website. Reservations are available on a first come, first served basis on select dates through November 2023.
About GetYourGuide
GetYourGuide, is the leading global online marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover and book the best and most unique activities in any destination — including guided tours by local experts, culinary excursions, cooking and craft classes, skip-the-line tickets, as well as exclusive bucket list experiences.
Today, GetYourGuide offers more than 75,000 activities from over 16,000 experience creators. Since launch, travelers from over 150 countries have booked more than 80 million tours, activities and attraction tickets through GetYourGuide.
Powered by a global team of more than 700 travel and tech experts, the company is headquartered in Berlin, Germany, and has 17 local offices around the world (including in the UK and USA).
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Hospitality Trends
prnewswire | July 12, 2023
Sojern, the leading travel marketing platform, today announced the acquisition of VenueLytics, the hospitality industry's most integrated guest experience platform serving independent hotels, resorts, chains and casinos. Sojern will incorporate VenueLytics' capabilities as an extension of the Sojern Travel Marketing Platform.
Sojern has long been a direct bookings driver for hotels—providing comprehensive digital advertising solutions that help travel marketers find, attract and convert new travelers, re-activate existing guests to build loyalty, and maximize net revenue per available room (RevPAR). This acquisition expands Sojern's Travel Marketing Platform to engage across the entire guest journey with VenueLytics' cutting-edge technology that includes an Artificial Intelligence (AI)-powered virtual concierge, real-time guest feedback and digital reputation management tools, and a guest marketing suite for email and text promotions. VenueLytics' solutions help marketing, operations, and front-desk teams better serve their guests with less resources required, drive incremental revenue, and maximize profit. With these additional features, Sojern can now help marketers find, attract, convert and engage travelers throughout their journey.
"This is an exciting step forward for our customers as we can empower hoteliers beyond advertising alone, expanding our offerings to be a true end-to-end marketing platform," said Mark Rabe, CEO of Sojern. "We are dedicated to providing the travel industry with innovative solutions that leverage data, AI and technology to drive results. VenueLytics' expertise in analyzing, unifying and activating data from various hotel management and marketing systems will allow Sojern to deepen our relationships in hospitality. This addition helps us to advance toward becoming the #1 travel marketing platform."
One of VenueLytics key customers is Grupo Posadas, the largest hotel company in Mexico with over 180 resorts and hotels. Posadas Director of Quality, Standards and Innovation, Leslie Gomez, commented, "By using VenueLytics AI Concierge throughout the guest journey, Posadas has increased Ancillary Revenue with more than 53K requests over the last 9 months. Our guests satisfaction improved more than 19 percentage points (pp) in NPS (Net Promoter Score) from the guests who had contact with our digital concierge experience."
By extending its platform with VenueLytics, Sojern can now support hotel marketers with an all-in-one platform that drives guests directly to a property, enables upsell mid-stay, remarketing post-stay, and builds long term loyalty. In addition to the multichannel offerings of Sojern, VenueLytics provides the ability to engage customers in an expanded multichannel network that includes SMS, Email, WiFi, WhatsApp, Facebook Messenger, ChatBot, Alexa, Google Home and other social media and third party apps. This allows Sojern to expand into generative AI with cutting edge tools to drive and optimize booking value for hotels.
VenueLytics Co-Founder and CEO Baskar Manivannan commented, "We have partnered with Sojern for more than a year, and joining forces will strengthen our customer base and reputation while enabling us to offer the hospitality and travel industry a wider and timely range of solutions. With AI, data analytics and personalized multichannel guest engagement at the backbone of what we do, we have a shared vision to empower hotels around the world to drive profitability, and truly elevate guest experience and satisfaction."
Last month, Sojern announced the latest version of its Sojern Travel Marketing Platform with enhanced AI powered audiences. With this acquisition, it further demonstrates the company's rigor and success at integrating new technology and scaling it globally. Terms of the deal were not disclosed, but Sojern has reported previously that it is profitable, has driven more than $10 billion in global travel bookings, and serves over 10,000 customers annually around the world leveraging its long-standing AI capabilities.
The acquisition will deepen Sojern's hotel expertise in North America where VenueLytics has been focused. VenueLytics will now be able to support the global hospitality industry as an extension of the Sojern Travel Marketing Platform. To learn more about how this acquisition can benefit your travel marketing campaigns, please visit Sojern's website.
About Sojern
Sojern is a top digital marketing tool for travel marketers. Multichannel marketing from the company boosts direct demand. AI and traveler intent data enable these solutions. It is the leading travel marketing tool designed to help marketers overcome travel buying cycle challenges. It provides unparalleled traveler information and automatic optimization to match its clients with the right travelers. In addition, the company optimizes across the platform to help clients grow and profit.
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