Expedia Becomes Exclusive Distributor of Marriott Wholesale Rates

Travel Market Report | September 18, 2019

Expedia Group and Marriott International announced Tuesday the online travel platform will become the exclusive distributor of the hotel giant’s wholesale rates, availability, and content to a network of global travel provider, marking an industry first.Redistributors such as bed banks, online travel agencies, and wholesalers will no longer have access to rates and inventory directly from Marriott, beginning Oct. 15. Instead, they will be redirected to Expedia Partner Solutions to obtain access to Marriott’s rates and availabilities from any of the chain’s 7,000 properties across the globe.

Spotlight

Switzerland is a small country that sits smack dab in the middle of the Alps, making for 360-degree scenery wherever a person finds themselves. Numerous lakes also add to the picture postcard look of this country, whose most famous citizen may have been the fictional Heidi. From banks to bucolic alpine meadows, Switzerland has it all. An overview of the best places to visit in Switzerland

Spotlight

Switzerland is a small country that sits smack dab in the middle of the Alps, making for 360-degree scenery wherever a person finds themselves. Numerous lakes also add to the picture postcard look of this country, whose most famous citizen may have been the fictional Heidi. From banks to bucolic alpine meadows, Switzerland has it all. An overview of the best places to visit in Switzerland

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HOSPITALITY TRENDS

Wrkspot Integrates Hotel Operations App with Choice Hotels' PMS Software

SkyTouch | January 13, 2023

Wrkspot, an innovative hotel operations app, has integrated with Choice Hotels' property management system - choiceADVANTAGE. The integration is via SkyTouch Technology's cloud-based/CONNECT API platform, making communications and housekeeping management capabilities much more effective for the country's leading hotels. Wrkspot has created a revolutionary software suite for hotel portfolio management by combining human resource management (HRM), operations management, and communication into a single app. As a result, the application frees hotel managers from the mundane tasks of managing and engaging staff, reducing costs and streamlining operations while enhancing compliance and safety. With this new cloud-based integration in place, Choice-branded hotels can use their proprietary choiceADVANTAGE PMS to update the room status automatically. The automation allows the direct flow of detailed room information from choiceADVANTAGE to Wrkspot and eliminates the effort of downloading and transferring files. The integration is also a breakthrough for Wrkspot and is expected to result in significant growth for the company. Choice Hotels, which manages over 7,000 hotels worldwide under its various brands, recently acquired Radisson Hotels Americas. Wrkspot offers a training platform and a document management system, which are essential for hotels that want to go digital. It also lets managers take care of their hotel portfolios by allowing them to see what's happening in each hotel and compare and analyze trends across properties. Raja Epsilon, Founder and CEO of Wrkspot, said, "This integration means that WrkSpot is now a more viable option for Choice Hotel-branded properties that want to use it." He further added, "The integration provides seamless flow of PMS data to the WrkSpot system, enabling real-time data sharing across housekeeping, maintenance and front desk. This enhances efficiency and fosters better collaboration." Source - GlobeNewswire About SkyTouch Technology SkyTouch Technology offers a cloud-based hotel management system that enables hotel organizations to reach their most essential strategic goals i.e. to achieve growth, advance operating performance, and enhance the guest experience, all while adapting to changing customer demands. The company delivers insight and control of operations with real-time, actionable business analytics that can enhance the hotel guest experience, decision-making, and performance at the property, owner, and management company levels.

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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK

Thales Reinforces its Border & Travel Offer With the New Multimodal Biometric Pod

Thales | December 07, 2022

The new Thales multimodal biometric pod is an efficient enrolment and identification solution that helps smoothly manage travelers’ border and immigration processes. The combination of ‘iris & face’ capture and recognition capacities enables a fast and secure enrolment and ID verification at borders. The pod features a modern design that perfectly suits the authority’s needs in highly secure environments. The travel industry and border security agencies have recognized the need to improve efficiency and overall traveler experience at border entry and exit points. For years, biometrics has been used by authorities to simplify traveler experiences at borders, speeding up people enrolment and ID checks such as the eGates or Entry-Exit Systems. With the Thales multimodal biometric pod, borders authorities can easily integrate automation into their processes, without compromising on passenger and employee security or on the confidentiality of the data exchanged as the solution offers ‘security and privacy by design’ parameters. Featuring a camera and a high-resolution LCD screen, the biometric pod is able to recognise pre-enrolled travelers’ iris and face at a distance of 0.5m and up to 1.5m with excellent accuracy. Boosted by AI, the solution captures dual iris and face in two seconds, leading to swifter operations and visibly shorter wait times . Thales biometric pods can be set at any borders checkpoint (airports, seaports, etc.) managing both the first traveler enrolment upon arrival and quick biometric checks whenever required (upon territory exit, internal flights etc). “The combination of biometric patterns applied to contactless authentication, is a sought-after solution for many stakeholders to address security, operational and convenience challenges. Thales relies on its in-house biometrics, border and smart travel expertise to design, develop and deliver top tier responsible biometric solutions to meet users’ expectations and authorities’ requirements”, -Youzec Kurp, VP Identity and Biometric Solutions at Thales. About Thales Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technologies – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organizations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.Thales has 81,000 employees in 68 countries. In 2021, the Group generated sales of €16.2 billion.

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DESTINATION AND TOURISM,INDUSTRY OUTLOOK

Trip.com shows how transatlantic travel has taken off

Trip.com | November 14, 2022

Booking data from international one-stop travel service provider, Trip.com, shows how transatlantic travel has taken off in the last year. In the year since the US re-opened its borders to international global travellers, Trip.com has seen a travel boom, when comparing booking stats from October 2021 to October 2022. US hotel bookings made by British travellers have increased by 382% during the 12 months, while European hotel bookings by US travellers have increased by 111%. Meanwhile, flight bookings from Europe to the US have increased by 67%, indicating the enduring appeal of the US, despite the pandemic, as well as revived demand for long-haul travel. "The US has bounced back to resume its place as one of the most popular destinations for UK travellers according to analysis of Trip.com data" -Andy Washington, Trip.com Group EMEA General Manager Despite the drop in the value of the pound compared to the US dollar, America continues to attract Brits in large numbers eager to explore North America and reunite with friends and families. Rich Sun, Trip.com Group General Manager for the Americas, said: "Americans have once again returned to Europe, as evidenced by Trip.com data which shows a 111% surge in European hotel bookings from the US. European destinations have become attractive for US holidaymakers and business travellers looking to cash-in on favourable exchange rates. In addition to the jump in flight bookings, the average booking value of flights from Europe to the US has increased by 20% since October 2021. Regarding routes from Europe to the US, New York was a top-performing destination, with flights from London, Paris, Milan, Madrid, and Barcelona ranked as the top five, and Manchester-New York as the sixth most popular booked flight route between Europe and the US. Over a third of travellers booking flights from Europe to the US came from the UK (39%), followed by Spain in second place (17%), Italy in third place (14%), followed in fourth place by France (12%) and Germany in fifth (11%). The most popular US cities for European flyers were New York, followed by Miami, Los Angeles, San Francisco and Orlando. On average, each month in the last year has seen an 18% rise in Brits booking US hotels. New York was the most popular city for booking British travellers, followed by Las Vegas in second place, Los Angeles in third, Orlando in fourth and Miami in fifth position. The average booking value of Americans on European hotels has increased by nearly a quarter (23%) in the last year. The UK was the most popular European country for hotel and flight bookings by US travellers. Paris was the most popular European destination for hotel bookings by US travellers, followed by London and Rome. About Trip.com Trip.com is an international one-stop travel service provider, available in 20 languages across 27 countries and regions in 31 local currencies and sites. Trip.com has an extensive hotel and flight network consisting of more than 1.2 million hotels and flights from over 480 airlines covering 2,600 airports in 200 countries and regions around the globe. Trip.com's world-class 24/7 multilingual customer service as well as additional centres in Edinburgh, Tokyo and Seoul, help to 'create the best travel experience' for its millions of customers worldwide. To book your next trip, visit trip.com

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