TRAVEL TECHNOLOGY

Expedia Group and Qtech Software Strengthen Collaboration to Supply Travel Firms with High-Quality Hotel Information and Current Technologies

Expedia Group & Qtech Software | April 28, 2022

Expedia Group and Qtech Software
Expedia Group and Qtech Software announced an expanded collaboration to deliver access to Expedia Group's travel supply to travel businesses globally through Qtech's flagship technology platform, OTRAMS GO.

Owing to this collaboration, travel firms of all sizes now have more access to premium hotel content and technology via the OTRAMS GO platform, enabling them to increase revenue, expand their businesses, and improve the travel ecosystem's efficiency.

For many travel firms, investing in technology that supports online booking experiences is also a problem. Qtech's OTRAMS GO addresses this issue by charging no upfront fees and a minimal per-transaction fee. With the addition of Expedia Group's enormous hotel inventory, Qtech's clients will be able to provide travelers with high-quality hotel materials at a fair price.

 "OTRAMS GO revolutionized technology adoption for travel businesses by making it more affordable and accessible. Access to Expedia Group's hotel supply will help further improve the profitability and scalability of our customers. We are working towards helping the travel industry bounce back stronger. This is a major step towards the realization of that vision."

-Paresh Parihar, the CEO and managing director of Qtech Software

OTRAMS GO is a comprehensive travel Enterprise Resource Planning (ERP) platform that integrates trip booking systems, supplier interfaces, agent management, API redistribution, and dynamic packaging into a single, easy interface.

Head of Product Development for OTRAMS GO Jignesh Modi said, We are already operating with Expedia Group's Rapid 3 API, gaining access to the company's competitive accommodation rates and availability from a portfolio of more than 700,000 properties with 35 different property types in more than 25,000 destinations worldwide. This integration enables superfast search results and rich content that will enhance the overall booking experience as well.

Spotlight

Digitalization hasn’t just changed the way people shop and pay for travel, it has raised customer expectations – over price, over user journey and, increasingly, over ways to pay. Travel companies could be forgiven for thinking that matching those expectations will be a complex and costly integration project on their online checkout page. But it needn’t be. And travel companies must keep up if they’re to stay in the game.

Spotlight

Digitalization hasn’t just changed the way people shop and pay for travel, it has raised customer expectations – over price, over user journey and, increasingly, over ways to pay. Travel companies could be forgiven for thinking that matching those expectations will be a complex and costly integration project on their online checkout page. But it needn’t be. And travel companies must keep up if they’re to stay in the game.

Related News

INDUSTRY OUTLOOK

Habitas Redefining Sustainable Travel, Continues its Award-wining Streak with New Accolades

Habitas | June 10, 2022

Habitas adds to its extensive accolades by being announced the winner of the prestigious Hospitality Design Awards 2022. Habitas is a sustainable, experience-led hospitality brand with properties on three continents. Habitas AlUla, the brand's most recent endeavor, won the Lifestyle Hotel category of the Awards and was commended for its beautiful, eco-friendly design in the middle of AlUla's desert valley. This honor adds to Habitas' current success, which most recently saw its newest Mexico hotel, Habitas Bacalar, earn many Best New Hotel-led awards, including inclusion in Travel + Leisure's It List and Condé Nast Traveler's Hot List 2022. In addition, Habitas AlUla, the brand's first Middle Eastern hotel, was awarded the Middle East Design Award for Best Hospitality Project by Architectural Digest in 2021. Habitas is a worldwide hospitality organization that Oliver Ripley, Kfir Levy, and Eduardo Castillo co-founded in 2016. It attracts conscientious travelers seeking fresh experiences centered on human connection, sustainability, and local community empowerment. The brand was recognized as a winner of Travel & Leisure's Global Vision Awards in 2021. The brand's tremendous expansion involves opening five new locations in 2022 and the development of an additional 25 projects. Habitas unveiled its flagship residence in Tulum in 2017 and is expanding worldwide with Habitas Bacalar, Habitas AlUla, and Caravan by Habitas, as well as plans for locations in Morocco, Mexico, Costa Rica, and Bhutan.

Read More

DESTINATION AND TOURISM

Setting a new course for Pictou cruise ship visits

Town of Pictou. | August 23, 2021

PICTOU, N.S, After two seasons of cancelled cruise ship visits, the local tourism industry is showing signs of a rebound after COVID. Michelle Young, Manager of Recreation Services for Pictou Recreation and Parks, says that while cruise ship visits may have been on pause since 2020, work has continued behind the scenes to prepare for an eventual return of tourists. Now, bookings are beginning to ramp up again with ships scheduled to visit in 2022 and 2023. “We're very optimistic,” says Young. “There's a lot of preparation, though, to get to that point. Over this past year-and-a-half, the cruise sector has been highly impacted with COVID. So, in the meantime, there's been a lot of preparation going on at the higher levels. When the reopening happens, there will be protocols in place and guidelines that will be given to us that we will have to follow. There's also preparation on the community side as well.” Since 2012, the local cruise ship business has grown by partnering with companies operating smaller-sized vessels – an ideal fit for the primarily American tourists looking for a unique tourist experience. “We've had some great successes,” says Young. “There's a company that is regularly calling on Pictou every year – Pearl Seas. We've always aligned, what we have here according to the cruise company and what their brand is all about and what their client is looking for.” According to Young, the appeal to Pictou for U.S. visitors is a mixture of local features, including the connection to Scotland, local architecture and music. For some, the draw is a tie to family. “There's been a number of times that passengers on the ship actually get off and visit friends and family here, or they have come through another time while traveling and had a desire to come back by ship,” says Young. “We have one family that was researching family history and they needed to find a graveyard here. So that was very, very specific- they had their own agenda for that cruise.” The return of the cruise ships in a boon to the entire local economy, say Young, with not just tourism-related businesses benefiting. “Impact is in the local economy here is, you know who comes through your front door,” says Young. “By cruise passengers and crews locally walking through a gift shop or a pharmacy looking for either a souvenir or supplies, those are the direct things that local business community feel.” Adam Coulter, the UK Managing Editor for cruisecritic.com, predicts that smaller vessels to more unique locations will be a rising trend for the cruise ship industry in the future. “Expedition ships also focus on outdoor exploration in more remote places, which has become a priority during the pandemic,” says Coulter in a recent article. For Pictou, getting on the map for the cruise industry at this moment might be ideal as companies look for smaller, safer destinations that are off the beaten path.

Read More

COMMERCIAL TRAVEL

Benchmark Pyramid Is Now Pyramid Global Hospitality

Pyramid Global Hospitality | June 03, 2022

On June 2, Benchmark Pyramid announced that it was rebranding to Pyramid Global Hospitality. The company’s parent entity will include multiple divisions responsible for specific industry segments. Pyramid Global Hospitality will look over all the branded properties in the Americas, while Benchmark, Pyramid Luxury Lifestyle will focus on the company’s portfolio of other independent properties. Pyramid Europe and Hamilton will continue to manage the company’s growing portfolio of European hotels. “Prior to the merger, each entity had its own identity that resonated with different audiences, Benchmark has strong equity with consumers, and Hamilton has a great reputation as an operator in Europe, while Pyramid has a demonstrated track record with branded hotels. To maintain each entity’s strong brand equity, we formed divisions that speak best to their respective verticals. By having these three distinct branded and independent verticals in the United States and Europe, we can best serve the different needs of our owners and their assets by providing a hands-on approach each company always maintained. From an associate standpoint, our ability to leverage scale is a net positive, allowing us to share best-in-class practices, provide limitless opportunities and be the industry’s employer of choice.” -Warren Fields, CEO & principal, Pyramid Global Hospitality. As a part of the rebranding, the company debuted a set of three new logos. They feature three interconnected pyramids in shades of purple. It also launched a new combined company website. “We are excited about our new identity and believe it amplifies the shared strength of our brand values and perception of our combined company, Continuing to build upon our respective foundations, Pyramid Global Hospitality will invest in people, properties and proprietary solutions to deliver power on the ground and strategic intelligence for exceptional performance and profitability in the hospitality industry. We strive to maintain a best-in-industry standing as the employer of choice in the full-service, select-service and independent categories. Our deep network of capital partners and portfolio assets gives us the agility to tackle opportunities as we create value and empower our team members to ‘Be the Difference.’” -Alex Cabañas, president, Pyramid Global Hospitality.

Read More