INDUSTRY OUTLOOK,HOSPITALITY TRENDS
INTELITY | December 26, 2022
1. Partnership Revision to Add Unifocus into INTELITY's R5
2. What's New in the Platform?
INTELITY, a leading guest experienceand management platform provider in the hospitality industry, recently announced updating its strategic partnership with Unifocus, a hospitality operations software and workforce management platform provider.
In light of recent updates to Unifocus's technology, the INTELITY integration is brand new. Built on INTELITY's R5 platform to leverage its industry-leading capabilities, the latest integration provides a more robust synchronization of guest request details between Unifocus and INTELITY.
1. Partnership Revision to Add Unifocus into INTELITY's R5
R5 is INTELITY's new cloud-based platform, designed to manage various hospitality operations from back-of-house operations to resident and guest services, all on one platform. The R5 platform from INTELITY enables hotel customers to initiate requests via hotel mobile apps or smart-room tablets. Unifocus is the market leader in workforce management software that enhances hospitality operations. The incorporation of Unifocus into INTELITY's R5 integrations cloud enables identical requests to be directed straight to on-premise teams utilizing their existing operational workflows.
2. What’s New in the Platform?
“INTELITY provides solutions that completely change the way guests experience and engage with a property, which is the kind of innovation we’re looking for from Brand Officials.”
– Micarl Hill, SVP of Brand Development at the Forbes Travel Guide
The entirely redesigned platform, INTELITY's R5, offers a variety of additional capabilities to better serve, monitor, and manage the needs of guests while cutting down on administrative work and giving the team the data they require. The modernized connection is built on top of a long-standing cooperation that has provided staff automation, lifecycle status tracking of guest requests, and enhanced security to customers all over the world.
INTELITY is the leading company in contactless guest experience technology, in-room, integrating mobile, and operational capabilities into a comprehensive hospitality platform. Among its many accolades, INTELITY has been named the "Official Guest Engagement and Staff Management Platform Provider" by the prestigious Forbes Travel Guide. The INTELITY platform is utilized in over 60 countries and six continents by boutique hotels, casino resorts, luxury residences, and worldwide hotel brands, among others.
Unifocus is the only comprehensive workforce management platform designed to transform the labor-management practices of service industries fundamentally. The robust platform provides intelligent labor management techniques that automatically generate accurate estimates and schedules based on staff availability, business demand, service standards, and work rules. In addition, the staff is effortlessly aligned with a world-class time and attendance system that communicates timetables and allows swaps with tools like Shift Genius that reside on a simple mobile app.
TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
Internova Travel Group | January 06, 2023
Internova Travel Group, one of the largest travel service companies in the world, has committed to assisting in the fight against the effects of global climate change and is currently working toward becoming carbon-neutral with its employee travel by the end of 2023.
The company has recently initiated a partnership with Sustainable Travel International. This global organization has more than 15 years of experience developing successful sustainable travel practices and supporting some of the previous year's best carbon offset programs for the travel industry.
To broaden the scope of these efforts, the firm has launched two new programs for clients that will aid them in lowering the emissions caused by their travel.
The first one is the Climate Positive Program, geared toward corporate clients. It intends to assist in evaluating the sustainability initiatives of their businesses, measuring their emissions, formulating strategies to reduce or eliminate those emissions, and effectively communicating with their stakeholders, customers, and employees.
The next one is the Climate Action Program, designed for clients who are interested in leisure travel. It allows them to contribute 1% of the total cost of their trip toward offsetting their emissions. Travelers will also get helpful tips and up-to-date information on the latest efforts to make tourism more sustainable.
The company is committed to giving its travel advisers training on sustainability and holding workshops with travel suppliers to teach them how to make itineraries that are good for the environment. These two initiatives are part of Internova's commitment to the environment.
Internova Travel Group said that as a travel company, it has a special duty to become a strong advocate for the environment. The company intends to protect the world's natural and cultural resources so people can enjoy them for generations.
About Internova Travel Group
Internova Travel Group is one of the biggest travel services companies in the world. It has a number of well-known brands that serve both leisure and business travelers. Its divisions manage leisure, business, and franchising enterprises. The company has over 100,000 travel advisors in over 6,000 company-owned and affiliated sites in the U.S., Canada, and the U.K.
DESTINATION AND TOURISM,INDUSTRY OUTLOOK
Trip.com | November 14, 2022
Booking data from international one-stop travel service provider, Trip.com, shows how transatlantic travel has taken off in the last year.
In the year since the US re-opened its borders to international global travellers, Trip.com has seen a travel boom, when comparing booking stats from October 2021 to October 2022.
US hotel bookings made by British travellers have increased by 382% during the 12 months, while European hotel bookings by US travellers have increased by 111%.
Meanwhile, flight bookings from Europe to the US have increased by 67%, indicating the enduring appeal of the US, despite the pandemic, as well as revived demand for long-haul travel.
"The US has bounced back to resume its place as one of the most popular destinations for UK travellers according to analysis of Trip.com data"
-Andy Washington, Trip.com Group EMEA General Manager
Despite the drop in the value of the pound compared to the US dollar, America continues to attract Brits in large numbers eager to explore North America and reunite with friends and families.
Rich Sun, Trip.com Group General Manager for the Americas, said: "Americans have once again returned to Europe, as evidenced by Trip.com data which shows a 111% surge in European hotel bookings from the US.
European destinations have become attractive for US holidaymakers and business travellers looking to cash-in on favourable exchange rates.
In addition to the jump in flight bookings, the average booking value of flights from Europe to the US has increased by 20% since October 2021.
Regarding routes from Europe to the US, New York was a top-performing destination, with flights from London, Paris, Milan, Madrid, and Barcelona ranked as the top five, and Manchester-New York as the sixth most popular booked flight route between Europe and the US.
Over a third of travellers booking flights from Europe to the US came from the UK (39%), followed by Spain in second place (17%), Italy in third place (14%), followed in fourth place by France (12%) and Germany in fifth (11%).
The most popular US cities for European flyers were New York, followed by Miami, Los Angeles, San Francisco and Orlando.
On average, each month in the last year has seen an 18% rise in Brits booking US hotels.
New York was the most popular city for booking British travellers, followed by Las Vegas in second place, Los Angeles in third, Orlando in fourth and Miami in fifth position.
The average booking value of Americans on European hotels has increased by nearly a quarter (23%) in the last year.
The UK was the most popular European country for hotel and flight bookings by US travellers.
Paris was the most popular European destination for hotel bookings by US travellers, followed by London and Rome.
Trip.com is an international one-stop travel service provider, available in 20 languages across 27 countries and regions in 31 local currencies and sites. Trip.com has an extensive hotel and flight network consisting of more than 1.2 million hotels and flights from over 480 airlines covering 2,600 airports in 200 countries and regions around the globe. Trip.com's world-class 24/7 multilingual customer service as well as additional centres in Edinburgh, Tokyo and Seoul, help to 'create the best travel experience' for its millions of customers worldwide. To book your next trip, visit trip.com