Spotlight

In this episode of TalkingSense we’re talking some sense with Craig Rosenberg, Chief Analyst and Co-founder of TOPO. We’ll go behind the scenes of the building of TOPO as well as get the CliffsNotes version of their recent ABM study.

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TRAVEL TECHNOLOGY

Corporate Travel Technology Specialist Trondent Adds Covid Controls to Pre-Trip Approval Tools

Trondent | January 14, 2021

Corporate travel technology expert Trondent Development Corp. has added another Covid-19 informing add-on to its Authorizer AI and Authorizer Pro pre-trip approval platforms, empowering travel supervisors to convey important Covid-related data and cautions via email to travelers and trip approvers, the organization reported. Travel administrators can choose from various data parameters to decide when an alarm is sent and which data is incorporated, in view of organization strategy, Trondent said. Messaging can incorporate a scope of traits for a particular objective, for example, number of cases, late contamination patterns, lockdown and social removing boundaries and passage necessities. When a traveler attempts to book an outing, an email specifying in- and out-of-compliance aspects of the booking is sent to the approver, who can approve or deny the request. After an trip is endorsed, the traveler gets an email with destination-relevant Covid-related information and corporate policy information. Pre-trip endorsement boundaries have seen a resurgence in the midst of the continuous Covid-19 pandemic as corporate travel managers try to satisfy duty-of-care responsibilities. Suppliers including Adelman Travel and Cornerstone Information Systems have turned out new devices intended to incorporate Covid-explicit policy elements into pre-trip approval flows.

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TRAVEL TECHNOLOGY

Corporate Traveler Launches Melon, A New Travel Platform Built Exclusively for SMEs

Corporate Traveler | September 22, 2021

Ahead of the predicted boost in business travel demand, Corporate Traveler, the only global TMC catering exclusively for start-ups to mid-market businesses, has unveiled Melon – its new proprietary travel management platform. Launching in the US and Canada , Melon's intuitive design and simple navigation belies a host of innovative features developed in response to the evolving expectations of an increasingly travel hungry, tech-savvy and budget conscious workforce. Commenting on the motivation for the development of Melon, Chris Lynes, Senior Vice President for Corporate Traveler said: "During this period of pause, we listened to our customers and adapted our offerings, investing in a next generation digital experience that combines rich content supported by our trademark dedicated and personalized service. Simple to use and tailored to meet the exacting needs of our customers, Melon is a different type of travel platform one that goes the extra mile just like our people. "Our clients tell us that travel is crucial to their success, and in the US, we are already seeing encouraging signs of recovery with 35% uplift on bookings made in August alone. This indicates strong desire to return to in-person meetings in the months ahead," added Lynes. Seamless online experience, tailored to individual needs As a business travel expert, Corporate Traveler understands that an accessible, on-the-go travel management solution is business critical to its customers; therefore, the new omni-channel platform has been designed to switch between mobile and desktop without losing functionality. With Melon, admins are also able to control travel options, by setting personalized algorithms and even individual spend levels. Armed with this information, the platform's AI technology does the legwork and removes the frustration typically associated when searching via multiple sites, serving up a variety of choices based on learned behaviors to align with company travel policies and program goals, while taking traveler preferences and loyalty affiliations into consideration. A breakdown of spend, alongside dashboard analysis of important KPI metrics in real-time, also helps customers extract key data needed to inform decision making and accurately manage finances. Combining technology and personal service to support customers 24/7 Unsurprisingly, as barriers to international movement lift and companies resume travel programs, duty of care has been identified as a priority. Corporate Traveler addresses this in multiple ways with Melon: from displaying the latest guidance before booking to proactively sharing live updates. Program admins can also track employees' whereabouts in real-time, while Melon's robust health and safety capabilities provides prompt alerts on risk-related events impacting travel such as country entry requirements, latest government and supplier COVID restrictions, adverse weather, crime and more. These features are underpinned by access to dedicated travel consultants 24/7, 365 days a year. Lynes added: "In this ever-evolving travel environment, it is difficult to keep track of the latest developments across the world. Melon ensures our customers are informed and aware at every step of their booking journey. And while on the go, help is always an instant away whether via Melon's AI mobile chat function or the expert assistance of our agent support team. At Corporate Traveler, every customer is considered a VIP, so we pride ourselves in always extending the highest level of service to all travelers at all times – with no exceptions." Access to a competitively priced, truly global inventory Corporate Traveler customers also enjoy an expansive choice of travel content and options sourced from the widest range of travel suppliers. And being part of industry powerhouse the Flight Centre Travel Group, this means the best market wide rates, unique added-value benefits, and exclusive deals too. In the US, Corporate Traveler provides expert travel management services to over 6,000 businesses across the country, where its teams in more than 20 US cities are dedicated to making corporate travel simpler, faster, and easier for customers. About Corporate Traveler Corporate Traveler is the only global TMC catering exclusively to start-ups and mid-market businesses. Established in 1993, the company is present in seven countries where it provides expert tailored advice, dedicated travel managers, and innovative, advanced booking technology to more than 14,000 customers worldwide in a typical year. Being part of industry powerhouse the Flight Centre Travel Group, access to a competitively priced, truly global inventory alongside added-value benefits and exclusive deals comes as standard. Corporate Traveler recently unveiled Melon – its new proprietary, on-the-go travel management platform featuring intuitive navigation and a seamless end-to-end online experience to help customers easily book, manage, and measure the performance of their business travel programs.

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TRAVEL TECHNOLOGY

Sabre Unveils First Product Powered by its Proprietary Sabre Travel AI™ Technology

Sabre Corporation | November 04, 2020

Sabre Corporation (NASDAQ: SABR), the leading software and technology company that powers the global travel industry, announced today it will be launching the Company's first product powered by its proprietary Sabre Travel AI ™ technology. Working with Google, the Company is developing technology that will accelerate the delivery of a smart, scalable retail engine that is powered by state-of-the-art AI technology and advanced machine-learning (ML) capabilities, the first of its kind in travel. The Company plans to officially launch the first iteration of its Sabre Smart Retail Engine ™ early next year, continuing to innovate in omni-channel retailing to enable capabilities across airline business models, passenger service systems (PSS) and global distribution systems (GDS).

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Spotlight

In this episode of TalkingSense we’re talking some sense with Craig Rosenberg, Chief Analyst and Co-founder of TOPO. We’ll go behind the scenes of the building of TOPO as well as get the CliffsNotes version of their recent ABM study.