TRAVEL TECHNOLOGY

FCM Transforms its Brand Identity by Developing New Tech Platform

FCM Travel Solutions | March 10, 2021

With the worldwide pandemic causing a seismic shift in the business travel industry, FCM has focused on it to address clients' problem areas and their travel programs by putting resources into new technology, rapid implementation, enhanced account management, and sustainable and secure travel.

FCM's strong new look is intended to grandstand the brands' particularly adaptable and unpredictable way to deal with giving lithe travel management services to its clients internationally and locally. The start to finish rebrand has been dispatched in 97 nations across all sites, customer communications, and social media platforms.

A core component of the declaration is that FCM is moving forward with the advancement of a notable exclusive technology that straightforwardly focuses on clients' trouble spots with current and heritage corporate travel technology. The in-house stage is an omnichannel offering that is being created following broad examination universally among clients to understand the various worries of their bookers, travelers, and managers. Discoveries of this exploration uncovered clients need a sweeping stage that is predictable across all business sectors, yet in addition completely adaptable with a positive client experience and straightforward UI.

FCM’s global chief technology officer Adrian Lopez said the vision for the platform is based on addressing six key pillars: a globally consistent booking experience; always available travel assistance; traveller safety and wellbeing support; sustainability; AI powered reporting and savings, and flexible integration capabilities.

“The development of FCM Platform’s core experience is already well advanced, including a new proprietary online booking solution planned for key markets and integration of AI enhanced chatbot tool Sam as the digital ‘avatar’, providing live chat and real-time assistance across all of the platform’s channels,” said Lopez.

With powered-up features like AI powered reporting, allowing a search experience similar to that of Google for actionability of data, customers in several regions around the globe have a lot to look forward to as they begin testing the FCM Platform prior to the first phase of onboarding later this year.

“We are very excited to unveil FCM’s new brand and also to reveal that 2021 will be a landmark year with the launch of our ground-breaking proprietary technology platform,” said Marcus Eklund, global managing director in FCM.

Spotlight

The San Francisco 2018 summit was all about helping travel industry professionals separate the real from the hype. Check out the Round-up to see where the industry is placing its bets for the future.EyeforTravel’s San Francisco Summit 2018 brought together the industry to dissect the technological transformations that are constantly shifting the ground on which we stand and to plot a safe path through the change. Read the Summit Round-up now to see what top brands had to say about artificial intelligence, loyalty, mobile marketing, data management, blockchain and more

Spotlight

The San Francisco 2018 summit was all about helping travel industry professionals separate the real from the hype. Check out the Round-up to see where the industry is placing its bets for the future.EyeforTravel’s San Francisco Summit 2018 brought together the industry to dissect the technological transformations that are constantly shifting the ground on which we stand and to plot a safe path through the change. Read the Summit Round-up now to see what top brands had to say about artificial intelligence, loyalty, mobile marketing, data management, blockchain and more

Related News

TRAVEL TECHNOLOGY,BUSINESS TRAVEL

Cathay Pacific Airways Extends Partnership with Sabre

Sabre | June 21, 2022

On June 20, Sabre, a leading software and technology provider in the travel industry, announced an enhanced partnership with Cathay Pacific Airways. This partnership will allow Sabre-connected travel agencies across the world to access dynamic New Distribution Capability (NDC) content from Cathay Pacific through the Sabre travel marketplace. Sabre gets extra traction on its NDC roadmap while creating additional modern airline retaining opportunities for Cathay Pacific. Additionally, the partnership Sabre-connected agencies to shop, book and service Cathay Pacific content to create more personalized experiences for the end traveler. At the beginning of this year, Cathay Pacific chose Sabre’s Fares Manager and Fares Optimizer solutions to achieve strategic pricing and intelligent offer creation. "As we move further into recovery, it's vital that we are able to create more differentiated content that is reflective of travelers' wants and needs today and tomorrow, Having created that content, we need to make sure that as many travelers as possible have access to it, whether through direct or indirect channels. That's why we're delighted to be joining Sabre's Beyond NDC family at this key moment for the travel industry." -Cathay Pacific General Manager Sales and Distribution Martin Xu. " NDC is more important than ever as the travel industry seeks to capture the tailwinds of recovery, and 2022 is gearing up to be a key year for our NDC efforts," said Kathy Morgan, Vice President, Channel Delivery, Sabre Travel Solutions. "A critical enabler in creating a more dynamic distribution environment where it is easier to adapt to changing marketing conditions, NDC is a win-win-win for the airline, agency and traveler, so we're thrilled to have Cathay Pacific join us as we continue to drive our long-term Beyond NDC retailing and distribution vision forward. Sabre is set to advance its capabilities as the agreement builds on a busy NDC roadmap. Cathay Pacific resumed flying to more destinations following changes to some travel curbs in Hong Kong.

Read More

BUSINESS TRAVEL

VacationOffer.com's Powerful Online Booking Engine Offers Industry-Tailored Technology Solutions that Help Travel Businesses Grow

VacationOffer.com | September 09, 2021

Trusted online travel agency VacationOffer.com is continuing to redefine the business travel and travel fulfillment industries with its state-of-the-art powerful online booking engine, called VO for Business. With the aim to help travel agents, corporate travel program companies, tour operators, and organization program coordinators (OPCs) grow, VO for Business solutions allow coordinators and employees to access the most competitive wholesale pricing in the industry, book trips online in seconds, and manage all aspects of travel within a central dashboard. "At VacationOffer.com, we have become leaders in the consumer travel sector because our solutions make it really easy for anyone to book memorable trips and thrilling experiences. Now, with our proven expertise in building the type of technologies that real travelers use every day, we're looking to help others in our industry achieve success through our tailored VO for Business solutions," said Sharon Mathews, Marketing Manager at VacationOffer.com. "With VO for Business, we're confident that we can meet the specific needs of any travel company." VO for Business offers unique solutions for a variety of travel service providers. This includes: Travel Agencies: By providing travel agents with access to some of the most competitive wholesale pricing in the industry, VO for Business helps ensure that there is enough margin on each product to generate profit for an agency. More importantly, travel agents can book with confidence knowing that their clients are receiving the highest caliber of travel products and services from reputable brands. Corporate Travel Program Service Providers: From beginning to end, arranging and managing travel plans for employees can be an overwhelming task for any organization. With VO for Business, corporate travel coordinators and employees can book trips online in seconds at exclusive business prices. Whether it's a meeting in another town or a conference across the country, VO for Business can help take the hassle out of arranging business travel and protect a company's bottom line from over-priced travel products. Tour Operators and OPCs: Scheduling tours and day drives in an industry of ever-changing wave times is a complicated task. With VO for Business, tour operators and OPCs can centrally manage hotel reservations, tour bookings, and gifting in a variety of top travel destinations online by means of an easy-to-use platform. VO for Business has a proven track record and always ensures timely payment on qualified tours. In addition to its VO for Business solutions, VacationOffer.com works with top brands from around the world to provide consumer travelers and families with high-quality, expertly curated travel experiences to some of the most popular destinations in the country. The best hotels, ticket providers, and other travel industry specialists are contracted by the company to provide their customers with the best travel moments. As a bonus, many of the package deals provided by VacationOffer.com come with travel perks, such as gift cards or vouchers. About VacationOffer.com A trusted online travel agency, VacationOffer.com provides vacation packages, hotels, event tickets, and attraction tickets in the most popular travel destinations in the United States. The company serves both consumer travelers and businesses, providing high-quality trips and tours with full transparency. Additionally, to ensure the safety of clients, VacationOffer.com and its suppliers adhere to all COVID-19 guidelines set forth by the Centers for Disease Control and Prevention and local government agencies.

Read More

TRAVEL TECHNOLOGY

CIBT Announces Investment in Leading Global Travel and Mobility Technology Platform

CIBT | February 09, 2022

CIBT, a global leader in mobility services, announced it has acquired the mobility software platform developed by Viselio, a dynamic technology company based in Berne, Switzerland. Viselio's software platform will accelerate CIBT's ambitious plans to further leverage data, AI, and automation to drive a superior customer experience throughout the visa and immigration process. CIBT is uniquely positioned to support companies mobilizing talent overseas on short and long-term assignment and for employees requiring business travel visas, work authorizations, and related entry documents. "CIBT's 30-year success as the market leader can be attributed to our continuous focus on creating responsive and innovative solutions for our clients, With COVID-19, the entire landscape has been drastically altered and clients need tech-enabled solutions that minimize the effort and complexity associated with international mobility ensuring accuracy, compliance, and speed. We see a significant opportunity in the market that other firms have not addressed." -Eric Scheinerman, Chief Executive Officer of CIBT. Along with the software platform, Viselio's team of developers will join CIBT's center of technology excellence, where they will innovate, develop, and design solutions that will seamlessly connect travel, mobility, HR, and corporate security to deliver a next-generation experience for international travelers and expatriates. This transformative investment marks an important milestone for CIBT, accelerating our plans to create a truly connected ecosystem for our clients," Scheinerman added. "We couldn't be more excited for this next chapter in CIBT's growth. Viselio's technology team and proprietary software will transition to CIBT immediately. About CIBT CIBT is a global leader in mobility services for corporations and individuals with expert immigration and visa professionals, attorneys, and qualified migration consultants located in over 70 offices in 25 countries. With over thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies.CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, focused on global immigration strategy and advisory services for corporations worldwide; and CIBTvisas, the market leader in visa services for business travel and individual clients.

Read More