FCM Travel launches Marketplace for corporate buyers

Travel Daily Media | July 24, 2019

FCM Travel Solutions has created Marketplace, a virtual gateway to its extensive proprietary and specially-negotiated air fares, hotel rates, car rental and rail booking options.The move underpins FCMs approach to giving customers access to the widest choice of business travel content via multi-channel online and offline sources from across its global network. A key driver within Marketplace is FCMs team of over 500 global travel procurement specialists, one of the largest content teams in the travel industry.The team leverages FCM parent company Flight Centre Travel Group’s global stature, which includes USD 11 billion air revenue and USD 5 million rail transactions, to ensure customers gain the best savings and tailored content for their travel programme.

Spotlight

Choosing is hard! Welcome to MojoTravels, and today we're going head to head with Florida and California to see which state reigns supreme for travelers. In this video, we pit these two astonishingly diverse and amazing destinations against each other to see which takes the tourism crown.

Spotlight

Choosing is hard! Welcome to MojoTravels, and today we're going head to head with Florida and California to see which state reigns supreme for travelers. In this video, we pit these two astonishingly diverse and amazing destinations against each other to see which takes the tourism crown.

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HOSPITALITY TRENDS

SendSquared Partners with Resort Data Processing, an Award-Winning Provider of Property Management Software

SendSquared & Resort Data Processing | November 30, 2021

SendSquared (sendsquared.com), a data and marketing communications platform for the hospitality industry, announced it has partnered with Resort Data Processing (RDP), a leading provider of property management software. The collaboration will integrate SendSquared with RDP’s property management software to provide resorts, hotels and vacation rentals the tools to power all guest communications including email, text and voice services. “RDP is a respected industry standard that brings decades of experience in the hospitality industry to this collaboration,SendSquared is absolutely thrilled to join forces with a company we so deeply admire, and together offer added value to our current and future customers.” -Nicolas Wegener, CEO of SendSquared. With the SendSquared integration, properties using RDP software can now leverage valuable guest data to power meaningful communications and sales efforts. At every touchpoint along the customer journey–from pre-booking to post-stay–users can deliver personalized, timely messages that delight guests and allow them to relax and focus on enjoying their stay. “At RDP, we create solutions that meet the unique needs of each customer,Our partnership with SendSquared will provide our customers with best-in-class marketing solutions to help grow their businesses and generate more revenue.” -RDP President Barry Biegler About SendSquared Founded in 2018 and based in the Twin Cities, SendSquared provides an all-in-one communication platform for the hospitality industry that facilitates email marketing, SMS, voice services, CRM and more to help resorts and hospitality organizations grow by building strong customer relationships and increasing direct bookings. SendSquared is trusted by more than 100 leading resorts, hoteliers, and VRMCs. For more information or to demo SendSquared, follow us on Twitter, LinkedIn, and our blog. About Resort Data Processing Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 1000 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies, to 1500 room resort properties. Our software solutions offer an endless feature set that has evolved over 35 years from customer input and real world application.

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CRUISE

Carnival Cruise Line: Unvaccinated Floridians must have Travel Insurance to Sail

Carnival Cruise Line | July 14, 2021

Carnival Cruise Line has introduced a new requirement for unvaccinated Floridians who wish to go on vacation cruises. Those above the age of 12 who are not vaccinated will be required to purchase travel insurance for cruises departing from Florida homeports beginning July 31. When checking in, each visitor will be required to show proof of an insurance policy with a minimum of $10,000 in coverage. The insurance must also include $30,000 in coverage for emergency medical evacuation and must not include COVID-19 exclusions. On the proof of insurance, a guest can be named as either a policyholder or a beneficiary. If a guest does not have insurance, they will not be admitted and will not be refunded. According to Carnival, the coverage could be bought through Carnival Vacation Protection or any other travel insurance provider. Carnival Vacation Protection, on the other hand, is only accessible until 14 days before sailing for individuals who live in the following areas: The United States of America (excluding New York and Puerto Rico) Canada (excluding Quebec) The Virgin Islands of the United States (St. Thomas, St. John, and St. Croix) American Samoa. Guests who have been fully vaccinated do not need to purchase travel insurance but must provide proof of vaccination in the form of a vaccine card, digital COVID-19 certificate, and a record of immunization from a healthcare provider's health record or government immunization information system record. Carnival said that vaccinated guests might need the contact details of the clinic that issued the certificate in the case that the cruise ship has to verify it. Guests who have been vaccinated and those who have not been vaccinated may be tested. If the test is positive, the guest and their companions will not sail and will be quarantined locally. Those that need quarantine will get a future cruise credit.

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TRAVEL TECHNOLOGY

Amadeus Redesigns Business Incubator to Discover Next-Generation Travel Tech Products

Amadeus | May 12, 2021

Amadeus, a Madrid-based firm aims to diversify its revenue streams. According to Skift, the organization has quietly launched Nexwave, a startup incubator that identifies promising projects and nurtures the company's next generation of products. “The pandemic has shown how Amadeus can help the travel industry by linking the dots and ensuring that our industry can collaborate more effectively and efficiently,” said Marion Mesnage, Nexwave's CEO. Nexwave, a unit of just more than 100 staff, is in the process of incubating product features and functionalities. The aim is to pursue new companies that can diversify the travel tech giant's revenue streams beyond retail and operating tools. The team's thematic interests have been intensified as a result of the pandemic. The team is now focusing on brands that keep travelers updated, assist shoppers in traveling safely, and assist travelers in connecting to the most meaningful aspects of local destinations. It also started testing new tools for travelers, such as automating the process of exchanging travelers' health-related details and assisting hoteliers in surfacing relevant events for guests at a destination. Traveler ID is a service that automates the task of verifying one's identity. Airlines and airports are now unable to keep up with long lines of travelers as agents manually check health status certifications. Air Europa, a Spanish airline, became the first to test Traveler ID in late April. Passengers may use the technology to confirm they have the required health documents at check-in while being on an airline's website or app. It eliminates manual labor for both the passenger and the airline. The capability is integrated into the airline's IT scheme, allowing for self-service check-in. During the testing period, Air Europa passengers flying to Spain will use an online form to confirm they hold the required health documentation. Travelers will be able to search and submit records for automated verification, such as shared QR codes from labs, national health services, and health platform providers, in the future. The aim is to sync with wireless health wallets like CommonPass. Feasy is another Nexwave project. This is a consumer-facing "digital concierge" that deals with travelers via chat apps like WhatsApp or Messenger. Mesnage concluded that the digital message would be more important than today's random emails from suppliers. The organization will be aware of a customer's address, the airport terminal from which they will leave, the distance to travel, and traffic updates. It will also have a clear idea of how open a customer will be to thinking about booking any particular add-on, taking into account the stage of a traveler's journey. Amadeus is now incorporating the ideas into CheckMyTrip, a remote travel assistant mostly used for business travelers.

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