TRAVEL TECHNOLOGY

Federal Government of Brazil Trials Fully Digital, Face-Based Boarding Program at Santos Dumont Airport

Serpro, IDEMIA | March 18, 2021

To exploit the new service, passengers will initially have to stop for a photograph when they check-in at the air terminal. That photograph will at that point be contrasted with a picture in a government database, permitting the air terminal to interface the individual's face to their Brazilian CPF number and their travel documents. From that point forward, they will at this point don't have to introduce those documents (either their identification or their boarding pass) as they travel through the air terminal. They can rather enter lounges and get onto their plane with just a facial recognition filter.

The opt-in biometric boarding program requires the assent of the traveler, and will at first just be offered to clients flying with Azul airlines. Be that as it may, the technology will be introduced at different air terminals expecting all works out positively. The Santos Dumont organization comes in the wake of an earlier paperless boarding pilot at the Florianópolis and Salvador airports in 2020.

The facial recognition terminals being utilized in the trial feature technology from IDEMIA, Digicon, and Azul/Pacer. The Federal Government is trusting that the Embarque + Seguro program will empower a contactless travel insight during the COVID-19 pandemic, and limit standby times at security checkpoints.

“With biometric boarding, travelers will be able to enjoy a more peaceful experience at the airport, while having total control of biometrics at each stage of the trip,” said IDEMIA Sales Director Márcio Lambert. “Our solutions adopt simple, secure and economical approaches, without ever putting data security at risk.”

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HOSPITALITY TRENDS

ROSEWOOD HOTELS & RESORTS ANNOUNCES ROSEWOOD RESIDENCES KAMALA

ROSEWOOD HOTELS & RESORTS | January 31, 2022

Rosewood Hotels & Resorts® is pleased to announce Rosewood Residences Kamala, the first branded residential project in Kamala on the island of Phuket, Thailand. Located next to one of the most discrete coastlines along the lush tropical hillside of Kamala Bay and set in a posh neighborhood brimming with shops and restaurants, the property's 14 stand-alone luxury Villas will provide residents with the exclusive opportunity to bask in paradise year-round. Developed by Thailand's leading luxury developer Raimon Land Public Company Limited, Rosewood Residences Kamala is set to open in 2024, with sales reservations to commence in 2022. "It is a transformational time for Rosewood Hotels & Resorts as we continue to expand our stand-alone residential offerings around the world, This movement towards stand-alone branded residences speaks to the increasing demand we're seeing among affluent explorers who are seeking a home away from home, but one with all the amenities and first-class service found at our Rosewood hotels and resorts." -Sonia Cheng, Chief Executive Officer at Rosewood Hotel Group Set in a gated community for the utmost exclusivity, each of the contemporary designed Villas will include 4-6 bedrooms, lavish indoor outdoor space, private pools, with one-of-a-kind views of Kamala's blue waters of the Adaman Sea. As with all Rosewood Residences, the property will feature elevated and intuitive service around the clock, offering effortless living on the island. State-of-the-art amenities and facilities on-site will include a restaurant and bar, private resident's area and tennis court. Each ultra-luxury residence will express Rosewood's Sense of Place® philosophy to reflect the local culture and spirit of the destination. Through intricate details of craftmanship, architecture, planning and interior and industrial design, Rosewood Residences Kamala will immerse residents in a purposeful and enriching environment. "Phuket is the most important resort destination in Asia and our aim is to offer clients an unmatched exclusive residential experience in this market, Rosewood's global experience combined with our vision and extensive experience in the Thai luxury market will create a project that will set the standard for the ultra-luxury real estate market of this region." -Stephane Michel, Chief Operating Officer (COO) of Raimon Land Public Company Limited. About Rosewood Residences Rosewood Residences offer a distinct opportunity for villa, estate home and fine apartment ownership or rental in the most sought-after locations around the world, operated by an ultra-luxury management company that offers an exceptional and expanding collection of unique properties worldwide. Rosewood Residences cater to the cultivated tastes of global citizens who crave a lifestyle of authenticity fused with modern luxury. Combining exclusive and state-of-the-art amenities and facilities with elevated and intuitive service, as well as the utmost in discretion, privacy and privilege, the extraordinary accommodations deliver a seamless residential experience for owners and guests. For more information: rosewoodhotels.com/residences About Rosewood Hotels & Resorts Rosewood Hotels & Resorts® manages 29 one-of-a-kind luxury hotels, resorts and residences in 17 countries, with 24 new properties under development. Each Rosewood property embraces the brand's A Sense of Place® philosophy to reflect the individual location's history, culture and sensibilities. The Rosewood collection includes some of the world's most legendary hotels and resorts, including The Carlyle, A Rosewood Hotel in New York, Rosewood Mansion on Turtle Creek in Dallas and Hôtel de Crillon, A Rosewood Hotel in Paris, as well as new classics such as Rosewood Hong Kong. For those who wish to stay a little longer, Rosewood Residences offer a distinct opportunity for ownership or rent in extraordinary destinations within the brand's wide-ranging portfolio.For more information about Rosewood Residences Kamala, please visit kamalaresidences.com.

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HOSPITALITY TRENDS

SendSquared Partners with Resort Data Processing, an Award-Winning Provider of Property Management Software

SendSquared & Resort Data Processing | November 30, 2021

SendSquared (sendsquared.com), a data and marketing communications platform for the hospitality industry, announced it has partnered with Resort Data Processing (RDP), a leading provider of property management software. The collaboration will integrate SendSquared with RDP’s property management software to provide resorts, hotels and vacation rentals the tools to power all guest communications including email, text and voice services. “RDP is a respected industry standard that brings decades of experience in the hospitality industry to this collaboration,SendSquared is absolutely thrilled to join forces with a company we so deeply admire, and together offer added value to our current and future customers.” -Nicolas Wegener, CEO of SendSquared. With the SendSquared integration, properties using RDP software can now leverage valuable guest data to power meaningful communications and sales efforts. At every touchpoint along the customer journey–from pre-booking to post-stay–users can deliver personalized, timely messages that delight guests and allow them to relax and focus on enjoying their stay. “At RDP, we create solutions that meet the unique needs of each customer,Our partnership with SendSquared will provide our customers with best-in-class marketing solutions to help grow their businesses and generate more revenue.” -RDP President Barry Biegler About SendSquared Founded in 2018 and based in the Twin Cities, SendSquared provides an all-in-one communication platform for the hospitality industry that facilitates email marketing, SMS, voice services, CRM and more to help resorts and hospitality organizations grow by building strong customer relationships and increasing direct bookings. SendSquared is trusted by more than 100 leading resorts, hoteliers, and VRMCs. For more information or to demo SendSquared, follow us on Twitter, LinkedIn, and our blog. About Resort Data Processing Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 1000 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies, to 1500 room resort properties. Our software solutions offer an endless feature set that has evolved over 35 years from customer input and real world application.

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CRUISE

Alaska Cruising: Holland America Line Demand Surges

Holland America Line | July 04, 2022

With pent-up demand and the U.S. Independence Day travel rush approaching, premium cruise line Holland America Line reported a surge in interest for Alaska cruising to the bucket list travel destination during June for the first time since before the COVID-19 pandemic. "People are excited to travel again while reconnecting with family and friends in a meaningful way,We're seeing the pent-up demand leading to increased booking as guests realize cruising is a hassle-free way to enjoy unique destinations such as Alaska." -Beth Bodensteiner, senior vice president and chief commercial officer for Holland America Line Our summer travel inquiries and bookings show people are feeling safe to explore again, Alaska is one of my favorite places to visit in the summer. A preferred partner, like Holland America Line, helps us provide clients with convenient departures to and from our own back yard to this amazing place, without the added cost of airfare.Michelle Glass, vice president of travel for AAA Washington "With the cost and recent challenges with air travel, we are seeing excitement and traction from guests within driving distance of our cruise homeports such as Seattle and Vancouver, We recently invested in local marketing near our homeports and we're already seeing that pay off." -Kacy Cole, vice president of marketing and e-commerce for Holland America Line Overall, Holland America Line continues to see a high level of interest in cruises that are only a short flight or drive away from guests' homes. On round-trip sailings from the United States, the cruise line visits 225 different ports in 91 different countries, serving more international destinations on cruises sailing round trip from a U.S. homeport than any other brand. The line's homeports in the United States include Seattle, San Diego, Boston, and Fort Lauderdale. In addition, Holland America Line operates more Alaska cruises from Vancouver, British Columbia, Canada, than any other cruise line.

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