Florida’s Volusia County sees 10.2 million visitors’ arrival in 2018

Travel and Tour World | May 16, 2019

Volusia County, one of the popular business tourism destinations in Florida welcomed 10.2 million visitors came for at least one night in 2018. According to tourism statistics compiled by Mid-Florida Marketing & Research, half of the tourists stayed in hotels and motels, and half with friends and family.Other statistics show that in Volusia County last year: Overnight visitors spent $6.1 billion in local businesses (vs. $6.09 billion in 2017). Tourism generated an estimated 55,900 jobs overall with a $745+ million payroll. The lodging industry generated 3,500 jobs with a $76+ million payroll.

Spotlight

The industry’s rapid evolution continues unabated. To profit through this turbulence, leaders must focus on what really matters—the customer. The landscape of travel distribution has been shifting. Until the mid-1990s, distribution was a straightforward mix of brand call centers, travel agencies, and in-person bookings at the hotel front desk, airline ticket counter, or car-rental outpost.1 The launch of online booking gave companies a new way to engage with customers and also opened the door to new business models such as online travel agencies (OTAs).

Spotlight

The industry’s rapid evolution continues unabated. To profit through this turbulence, leaders must focus on what really matters—the customer. The landscape of travel distribution has been shifting. Until the mid-1990s, distribution was a straightforward mix of brand call centers, travel agencies, and in-person bookings at the hotel front desk, airline ticket counter, or car-rental outpost.1 The launch of online booking gave companies a new way to engage with customers and also opened the door to new business models such as online travel agencies (OTAs).

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COMMERCIAL TRAVEL

Vacatia Acquires Virginia Beach-Based VSA Resorts

Vacatia | January 04, 2022

Vacatia Inc., a leading provider of innovative, customer-centric solutions for timeshare owners, property management and vacation rentals, has acquired Virginia Beach, Virginia-based VSA Resorts, a hospitality and vacation ownership company. With the addition of VSA's three resorts and association management business, Vacatia now manages 21 timeshare and 42 whole-ownership homeowners associations with 4,750 units and 50,000 owners. "The addition of VSA Resorts to our nationwide network reflects Vacatia's dedication to providing owners and guests with high-quality, hassle-free vacations in the most in-demand destinations,We are committed to enhancing owner and guest experiences by delivering new benefits and expanding the customer base at our resorts across eight states." -Caroline Shin, Vacatia's CEO and co-founder VSA Resorts' properties include Ocean Key Resort, Atrium Resort and Ocean Sands Resort, all located in Virginia Beach. VSA also manages wholly owned condominium associations in the area. They employ nearly 100 people and have an owner base of more than 18,000. "In considering this sale, we were impressed by Vacatia's new ideas for independent timeshare resorts, customer-centric perspective and highly capable management team,Our owners will be well served by Vacatia's ability to enhance their existing ownerships, and our team will have increased opportunities for advancement as part of a larger, fast-growing company." -Lori Overholt, president of VSA. As Vacatia-managed properties, VSA resorts will be featured on the Vacatia.com website and offered through third-party booking platforms. Owners at these resorts will be able to participate in OwnerPLUS, which easily enables travel to Vacatia's managed and affiliated resorts. In addition, these resorts will be available through VacatiaPLUS, Vacatia's innovative subscription-based membership model, which invites a new generation of travelers to independent timeshare resorts. About Vacatia It has rapidly grown its property management services to 4,750 units in eight states. Management services are just one of the fresh solutions offered by Vacatia, which has 750 industry partners, including some of the largest timeshare companies, relying on it for rental and resale services. Their products drive owner engagement, improve cash flow, attract new members and even finance needed property renovations. Vacatia Partner Services (VPS) is the division of Vacatia that works with property management companies and independently managed associations across the country to help timeshare resorts to thrive in the modern era. To learn more about VPS's rental, resale, subscription membership products and property management services, and how they are reinventing the timeshare experience across discovery, booking, and stay, call (720) 449-6738 or visit vacatiapartnerservices.com.

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AIRLINES AND AIRPORTS

The Travel Industry is Profiting from People Travelling to the United States to get Covid-19 Vaccines

Mexican airlines | May 10, 2021

Tourists are flocking to the United States for Covid-19 vaccination shots, and airlines and travel providers are leveraging on the opportunity to market and develop services, according to the Wall Street Journal. Though New York City Mayor Bill de Blasio has stated that the city will soon give tourists coronavirus vaccines at mobile vaccination centers this summer as the city prepares to open, tourists, mostly from Mexico, have been visiting the US and getting vaccinated. According to the Journal, tens of thousands of visitors from Mexico and other countries have already traveled into US states such as Texas and Florida to get a shot. Many states in the United States, including Texas, do not need proof of residency to get the coronavirus vaccine. Thousands of affluent Latin Americans, including politicians, TV celebrities, and business leaders, had previously traveled to the United States for Covid-19 shots, according to USA Today. Many people were using charter planes or buses to get the vaccine. Virginia Gónzalez and her husband traveled from Mexico to Texas, then took a bus twice to a vaccination center to get all doses of the vaccine. They covered a total of 2,250 kilometers to get the shots. "It's a matter of life and death," Gónzalez said. "Officials in Mexico could not purchase enough vaccines. It's as though they don't care for their people." According to the Journal, Mexico has fully vaccinated 6% of the population and only people above the age of 60 are eligible for a dose at this time. They have mentioned that some travel agents are advertising vaccines as part of their packages. According to the Journal, one Mexico travel agency ad said, "Enjoy Dallas, Includes Covid Vaccine." Mexican airlines have also expanded the number of flights between Mexico and South Texas. Another Thai travel company is promoting a vaccination package to California. According to a Thai travel agent, her organization has already booked 200 people on a vaccination trip to the United States. A 10-day journey to California with a single-dose Johnson & Johnson vaccine costs each tourist $2,400, excluding airfare. According to the Journal, vaccine tourism, especially travel from Mexico, is helping to revive the economy in many Texas cities, as travelers who book hotels shop locally and visit attractions while being there.

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TRAVEL TECHNOLOGY

Nintex Leverages K2 Cloud to help Improve Operational Efficiencies and Digitally Transform Customer Experience

Nintex | January 04, 2021

Nintex, the worldwide norm for measure the executives and mechanization, today declared that Flight Center Travel Group (ASX: FLT), one of the world's biggest travel services, has effectively utilized K2 Cloud to help improve its operational efficiencies and carefully change its client experience. Flight Center Travel Group, with a tremendous worldwide deals organization, gotten a mind-boggling number of scratch-off solicitations in 2020 because of the pandemic. The organization expected to locate a quick and more productive approach to help its clients past their 800-number particularly when the U.S. furthermore, Canada borders were at first shut for the current year. The association turned to K2 Cloud to rapidly create and dispatch a computerized structure measure that consequently courses changes to one brought together aptitude based Flight Center group outfitted with all the vital apparatuses and arrangements to speed up changes with improved client experience. Until now, the structure has been utilized in excess of multiple times which has decreased client hold times and potential frustrations.

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