G Adventures launches ‘Inca Trail Step Challenge’ for agents, in partnership with Craghoppers

G Adventures | June 15, 2020

In response to a positive start to bookings across a number of its Peru itineraries for 2020 and 2021, global adventure travel company, G Adventures is launching an ‘Inca Trail Step Challenge’ as part of a wider campaign to help educate agents on Peru’s diverse experiences. Having been named The Best Inca Trail Operator in Peru, and offering several different trek durations for travellers, the Inca Trail maintains its place among G Adventures' top selling tours.

Designed to help agents cater to traveller demand for Peru when it’s safe to travel, the new interactive Inca Trail Steps Challenge will run in partnership with Craghoppers, to help enhance agents’ understanding and knowledge on all aspects of the iconic trek.

Spotlight

Across-the-board transformation is disrupting the hospitality industry. Here’s how organizations can prepare for a future of chatbot services, expanded loyalty ecosystems, staff-less lobbies and tech-driven guest experiences while facing new competition from nontraditional contenders.

Spotlight

Across-the-board transformation is disrupting the hospitality industry. Here’s how organizations can prepare for a future of chatbot services, expanded loyalty ecosystems, staff-less lobbies and tech-driven guest experiences while facing new competition from nontraditional contenders.

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TRAVEL TECHNOLOGY

CIBT Launches Version 2.0 of ImmiSMART

CIBT | June 22, 2022

On June 21, CIBT, a global leader in mobility services, announced the launch of an advanced version of its market-leading visa and immigration software, ImmiSMART. This updated version solidifies CIBT’s commitment to technological innovation in the global mobility sector. This launch comes just four months after CIBT acquired the mobility software platform developed by Viselio. With the help of ImmiSMART, companies can align their human resources, business travel, and global mobility operations to ensure a fully compliant mobile workforce. ImmiSMART’s new features leverage new data sources, AI, and automation to offer an outstanding client experience for every user. "ImmiSMART's new features and capabilities are a first of their kind in the industry and underscore our passion for leveraging technology to deliver an exceptional experience for the employee and a fully compliant solution for the employer," -CIBT's CIO Aravind Venkateswaran. ImmiSMART offers instantaneous and definitive assessments that determine whether an employee requires a visa, work authorization, or another type of documentation before traveling. As a result, it reduces the travelers time and the corporate travel spend by significantly reducing offline consultations with an advisor. The assessments can also confirm travel feasibility for specific dates and suggest alternative travels options, if necessary. Health and entry requirements such as COVID restrictions are also provided with the assessment. ImmiSMART was named a 2022 finalist for Technology Innovation by Business Travel Awards Europe. CIBT continues to deliver on its commitment to creating solutions that synthesize data, and offer clear guidance and direction in real-time.

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TRAVEL TECHNOLOGY

Agilysys Introduces 13 Hospitality Solution Studios

Agilysys | June 29, 2022

At the HITECH Orlando 2022, Agilysys, Inc. introduced 13 Hospitality Solution Studios. Each of these studios is tailored to improve Return on Experience (ROE) in a defined type of venue. ROE is a metric to measure how technology creates more engaged and empowered staff members and returning guests that spend more, and leave detailed reviews. “Businesses are disappointed when they force-fit generically designed technology into their unique operations. On the other hand, if they build proprietary solutions they sacrifice scale, evolutionary pace and interoperability as surrounding systems advance. Our Hospitality Solution Studios circumvent this challenge by combining our core solutions with the right Experience Enhancers – which address specific and finite tasks such as guest-controlled mobile ordering – for each type of venue. The technology is modular and integrated, so it is much easier to manage and evolve than tailored solutions cobbled together from different vendors.” -Don DeMarinis, senior vice president of Agilysys, Agilysys now offers these 13 Hospitality Solution Studios to maximize ROE: Hotel Studio for the priorities of owners, managers, and property management companies operating portfolios of branded properties across multiple locations. Resort Solution Studio for understanding and optimizing experiences for guests and staff across all property venues and amenity touchpoints and across the complete time horizon of each guest relationship and staff member relationship. Casino Solution Studio to accommodate complexities at properties that host both casino guests and non-casino guests, as well as heightened cybersecurity stringency and multi-layered approaches to earning and redeeming loyalty points and rewards. Cruise Solution Studio to accommodate the unique timeframe, capacity, and international monetary requirements of optimizing experiences on cruise ships. Independent Property Solution Studio for the priorities of non-branded property owners and managers. Management Company Solution Studio to deliver the data-driven insights and operational efficiencies required to optimize property performance and accommodates the unique requirements of combining condominium ownership, rental and management workflows and reports with non-owned unit rentals and management. Campus Solution Studio to cater to the food and beverage ordering process, payment and delivery management requirements across students, guests, and staff. Hospital Solution Studio to address the food and beverage operations and nutrition management in hospitals and across care networks. Lifestyle Community Solution Studio to address unit ownership and management needs, food and beverage operations and resort-like amenity management. Senior Living Solution Studio for providing hospitality experiences to an aging population of guests and skill-credentialed staff. Theme Park Solution Studio for managing dispersed hospitality touchpoints, delivering ubiquitous mobility, and optimizing highly varied food and beverage operations. Stadium Solution Studio to handle periods of intense demand and high transaction volume, mobile food and beverage ordering and delivery, and secure contactless payments. Corporate Dining Solution Studio to offer food and beverage ordering and delivery options across corporate campus venues with varying operating hours, item selections and direct-to-office delivery options, as well as to accommodate company-specific payment plans and methods. “Delivering hospitality experiences exceptionally well can be a game-changer for businesses outside the realm of traditional hospitality, Meeting demand smoothly and flawlessly can create a strong bond between guests and venues, and between employees and employers. Conversely, hospitality disappointments can strain loyalty and break bonds. We enjoy helping a wide variety of businesses and operations get hospitality right so that it serves as an important business lever,” -Don DeMarinis, senior vice president of Agilysys

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TRAVEL TECHNOLOGY,HOSPITALITY TRENDS

Plug and Play Welcomes Sabre as its Newest Travel and Hospitality Partner

Sabre Corporation and Plug and Play | July 07, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology company powering the global travel industry, announced its partnership with Plug and Play's Travel & Hospitality program headquartered in the heart of Silicon Valley. Plug and Play is a global innovation platform that brings together the best startups with the world's largest corporations. Through this partnership, Sabre will enhance its visibility and gain early access to the global startup community. "Over the past years, we have accelerated our focus on innovation, both internally and together with strong partners, Our collaboration with Plug and Play is another milestone on this journey and we are very excited to engage with their world-class community of forward-thinking, driven entrepreneurs to shape the future of travel." -Sundar Narasimhan, President Sabre Labs & Product Strategy. Plug and Play's Travel & Hospitality program launched in 2016 and has since expanded to six locations around the world. Since its inception, the Travel program has accelerated over 250 startups and worked with some of the most innovative corporations in the industry. With this partnership, Plug and Play's goal is to complement Sabre's innovation roadmap through vetted introductions to promising travel technologies that will seek to ultimately translate to a faster recovery for the industry while improving the traveler's overall journey. "When it comes to insights regarding the entire travel ecosystem, Sabre has demonstrated their commitment to diverse and in-depth products that touch many of our travel and hospitality partners and their customers," Sabre's commitment to digital transformation is exemplified by the innovative work coming out of Sabre Labs, their support in the startup community as well as their work with forward-thinking partners both inside and outside of travel. This partnership came into fruition at a perfect inflection point for the travel industry's recovery." -Saeed Amidi, CEO & Founder, Plug and Play. About Plug and Play Plug and Play is the leading innovation platform, connecting startups, corporations, venture capital firms, universities, and government agencies. Headquartered in Silicon Valley, we're present in 35+ locations across five continents. We offer corporate innovation programs and help our corporate partners in every stage of their innovation journey, from education to execution. We also organize startup acceleration programs and have built an in-house VC to drive innovation across multiple industries where we've invested in hundreds of successful companies including Dropbox, Guardant Health, Honey, Lending Club, N26, PayPal, and Rappi. For more information, visit https://www.plugandplaytechcenter.com/ About Sabre Corporation  Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveller experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

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