GBT launches new tool for TMCs

Travel Daily Media | February 26, 2020

American Express Global Business Travel (GBT) has today introduced its Rest Assured Solutions, an enhanced suite of end-to-end accommodations products and services. Rest Assured Solutions gives travel managers confidence that they are getting the most out of their hotel programme while offering travellers access to the properties they want at the best rates, all in one place. Introduced at this year’s Business Travel Show in London, Rest Assured Solutions helps travel managers and decision-makers reduce out-of-policy bookings that stem from well-intended traveller behaviour and booking decisions.

Spotlight

Everybody’s habits, needs, and preferences are just a little different when they travel. Window or aisle seat? A preference for a room on a higher floor? An automatic or manual transmission rental car? Pad thai or tuna maki rolls? And those preferences might be different if an individual traveler is making their journey for business or leisure.

Spotlight

Everybody’s habits, needs, and preferences are just a little different when they travel. Window or aisle seat? A preference for a room on a higher floor? An automatic or manual transmission rental car? Pad thai or tuna maki rolls? And those preferences might be different if an individual traveler is making their journey for business or leisure.

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TRAVEL TECHNOLOGY

RateGain launches Content.AI, an end-to-end AI platform for hotels to make content management seamless

RateGain | November 12, 2021

RateGain Travel Technologies Limited, a provider of SaaS solutions for travel and hospitality, announced the launch of Content.AI, a self-serve SaaS solution powered by AI to help hotels manage, optimize, enhance as well as distribute content across demand partners to solve for higher conversions. Since the beginning of 2021, RateGain has been launching AI-powered solutions focused on helping hotels get more control on guest acquisition and help them drive recovery. While the first half of 2021 focused on providing solutions that helped the industry forecast more accurately in the absence of consistent historical data, RateGain is now focusing to help hotels improve conversions across all channels by delivering a consistent brand experience. As travel comes back, potential guests are looking at online channels and hotels to provide accurate information about room amenities, health and hygiene standards as well as the overall experience. According to a recent study by McKinsey, in the post-pandemic world, guests are more likely to provide extreme feedback in case the stay does not meet their expectations; making it more critical for hotels to communicate the right experience across all channels. With Content.AI, hotels of every size get a platform that helps them solve the three-pronged challenge of completeness, consistency and conversions. Hotels and hotel chains have struggled in maintaining high-quality content about all the properties at one place and the process has involved multiple teams managing components of contents while working across disparate demand partners – making it extremely difficult to collate, update and manage the data. This inconsistent content is manually updated across each demand partner's extranet and the repetitive process introduces errors, which makes information on demand partners incorrect, incomplete and inconsistent. Content.AI solves all of these problems to improve conversions: Augmentation allows hotels to improve the level of content with minimum manual intervention and effort Uses AI to prioritize which content should hotels update first to drive more conversions Edit, Enhance and Optimize images to communicate the best experience to the prospective guests Auto-tag images for easy identification and categorization by demand partners to improve SEO One-click distribution to demand partners saving hours of effort in updating content Hotels of all sizes now have complete control on driving more conversions by augmenting, optimizing and distributing high-quality content across all demand partners as well as through RateGain's Martech offerings of BCV and myhotelshop; giving them the ability to have a 360-degree approach to unlock new revenue. "Trust is the most critical criteria for winning over guests in the new normal, and consistently providing high-quality content across all customer touch points is no longer an option for hotels and a necessity to improve retention and conversions. For most of the last decade, content management has been an extremely time consuming operational task which has not been related to conversions, however, with the share of digital bookings increasing and the guest being more aware, hotels would need to solve this quickly and Content. is the only end-to-end platform to facilitate that." -Bhanu Chopra, Founder, RateGain About RateGain RateGain is a global provider of SaaS solutions for the hospitality and travel industry, offering travel and hospitality solutions that unlock new revenue every day. We are one of the largest aggregators of data points in the world for the hospitality and travel industry (Source: Phocuswright Report). For more information visit https://www.rategain.com

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COMMERCIAL TRAVEL

Brightspot Launches Travel Boutique - Curated Catalog of Individual Incentive Trip Packages

Brightspot | December 07, 2020

While group incentive travel programs anticipate relaunching safely in 2021, the Brightspot Travel Boutique seeks to reinvigorate travel grants with a curated list of individual incentive trip packages. The Brightspot Travel Boutique was conceived out of a longing for incentive travel a trip alternatives to be appreciated by a victor and a visitor, ideal for isolating from huge gatherings during the pandemic or for remain along prizes in quarterly deals challenges. Each package in the inventory was deliberately considered by master organizers that utilization similar motivating force quality objections, resorts, and service as for their group programs.

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CRUISE

GM Brings Powerful New Compute Architecture to Ultra Cruise to Help Enable Door-to-Door Hands-Free Driving

Ultra Cruise | January 10, 2022

GM announced this week that its next-generation hands-free driver assist system, Ultra Cruise, will be powered by a scalable compute architecture featuring system-on-chips developed by American semiconductor company Qualcomm Technologies, Inc. GM will be the first company to use the Qualcomm Technologies' Snapdragon Ride™ Platform for advanced driver assistance technology, which features an industry leading 5-nanometer Snapdragon™ SA8540P SoC and SA9000P artificial intelligence accelerator. Ultra Cruise’s compute, which is about the size of two laptops stacked together, will be available in 2023 on vehicles including the ultra-luxury, fully-electric Cadillac CELESTIQ. With high performance sensor interfaces and memory bandwidth, it will, in combination with GM's homegrown Ultra Cruise software stack, be key to helping Ultra Cruise achieve an unmatched combination of capability, reliability, predictability and robust door-to-door hands-free driving in 95 percent of all driving scenarios. "Despite its relatively small size, Ultra Cruise's compute will have the processing capability of several hundred personal computers,It will take qualities that have distinguished GM's advanced driver assist systems since 2017 to the next level with door-to-door hands-free driving." -Ken Morris, GM vice president of Electric, Autonomous and Fuel Cell Vehicle Programs. The Ultra Cruise compute will help power GM-developed ADAS software and features, including perception, planning, localization and mapping. These Ultra Cruise capabilities were developed in-house at GM engineering facilities in Israel, the United States, Ireland and Canada. To ensure a robust and predictable system with minimal latency, GM integrated Ultra Cruise's software on an optimal hardware design, overlaying cameras, radar and lidar. This low-level, sensor fusion, which provides excellent detection and classification of data, and Ultra Cruise's software stack are proprietary to GM, not available on the automotive aftermarket. The Ultra Cruise compute is comprised of two Snapdragon SA8540P SoCs and one SA9000P AI accelerator to deliver key low-latency control functions on 16-core CPUs and high-performance AI compute of more than 300 Tera Operations Per Second for camera, radar and lidar processing. The Snapdragon SoCs are designed with 5 nm process technology, enabling superior performance and power efficiency. The Snapdragon SA8540P SoCs will provide the necessary bandwidth for Ultra Cruise's sensing, perception, planning, localization, mapping and driver monitoring. "We are very proud of our collaboration with General Motors on one of the industry's first uses of our Snapdragon SoCs in an automated driving system,Ultra Cruise powered by Snapdragon Ride on Cadillac vehicles will be an experiential and technological leap forward for the industry." -Nakul Duggal, Qualcomm Technologies, Inc. senior vice president and GM, Automotive. Along with Snapdragon Ride SoCs, which are designed to meet automotive system safety standards with multiple redundancies built in, the compute includes an Infineon Aurix TC397 processor for system safety integrity. The Aurix TC397 is categorized ASIL-D – the highest Automotive Safety Integrity Level. GM minimized complexity within the compute, opting for an air-cooled instead of liquid-cooled system that avoids heavy and inefficient thermal cooling lines throughout the vehicle, made possible by Snapdragon Ride's high-performance, high-efficiency design. Ultra Cruise's compute will also have the capability to evolve over time by leveraging Snapdragon Ride's SoCs performance and high-speed interfaces for future expansion, as well as over-the-air software updates enabled through the Ultifi software platform and GM's Vehicle Intelligence Platform electrical architecture. About General Motors (NYSE:GM) It is a global company focused on advancing an all-electric future that is inclusive and accessible to all. At the heart of this strategy is the Ultium battery platform, which will power everything from mass-market to high-performance vehicles. General Motors, its subsidiaries and its joint venture entities sell vehicles under the Chevrolet, Buick, GMC, Cadillac, Baojun and Wuling brands. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety and security services, can be found at https://www.gm.com.

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