RetailMeNot | February 27, 2023
Trip.com, an international travel services provider, has recently launched its solution TripGen, offering live travel assistance with chatbot-designed AI technology. The solution provides customized options for travel routes, travel booking recommendations and itineraries in real-time on the Trip.com platform.
It offers all the solutions needed for safe travel in one application, making it more accessible and customer friendly. Trip.com is committed to giving personalized all-inclusive search solutions for the best hotels, flights, hotels, and travel guides according to the traveler's desires. Furthermore, with the integration of an advanced context-based Natural Language Processing (NLP) chatbot, it extends its search capability.
This feature responds with exact answers to the user's vague and complex questions. It quickly suggests recommendations to any fragmented travel-related questions related to pre-trip decisions and in-trip arrangements. It also helps travelers at any stage of their travel, from arranging flights and hotels to tours and transportation, making the whole process stress-free.
COO of Trip.com, Schubert Lou said,"The goal of Trip.com is to become your trusted trip companion. The release of TripGen provides real-time, question-and-answer services in the Trip.com app, resulting in greater, faster, and more diverse support for the traveler". He added, "TripGen currently supports English, Japanese, Korean and traditional Chinese. More languages will be added depending on user needs. On the technical side, TripGen has integrated the OpenAI API, which developed ChatGPT based on GPT (Generative Pre-trained Transformer) architecture. In the future, we will consider other NLP model alternatives and continue on our journey to provide the ultimate product experience for the traveler.
(Source – Cision PR Newswire)
Headquartered in Singapore, Trip.com, a global online travel agency, offers services for flights tickets, hotels booking, train tickets, and the internet. It enhances the travel experience from a short trip to a nearby city to a long adventure across the continent, helping travelers at every step of the journey. It has connected about 1.2 million hotels and over 500 airlines in approximately 200 countries to travelers. With a committed customer service team, it offers services non-stop 24/7 and assists travelers worldwide. It also provides an all-in-one travel application with features like trip coins, app-inclusive deals, easy trip planning, the latest travel updates, and worldwide coverage.
Internova Travel Group | February 06, 2023
One of the world's largest travel service providers, Internova Travel Group, recently announced plans to launch a new magazine OLTRE. The magazine is produced for 100,000 affluent customers of Global Travel Collection's luxury travel advisors. Global Travel Collectionpremium and luxury travel division, Global Travel Collection, is the world's most sophisticated group of travel agents and agencies.
Elaine Srnka, who used to work for Virtuoso and is now the Senior Vice President of Editorial at Internova, will oversee OLTRE. She is in charge of all Internova's business units and their brands' editorial strategies and content. Laura Sport, another Virtuoso employee, has been appointed Vice President of Publishing. Brad A. Johnson, Editorial Director, worked for Modern Luxury Media for ten years as the national travel editor, and Devin Duckworth, Design Director, came from Fodor's Travel.
Four issues of OLTRE will be published each year, each with a print run of 100,000 copies and an even larger digital audience. Each collectible volume will be printed on eco-certified, archival-quality paper that appears like a keepsake.
The first volume of OLTRE will be debuting this year's spring. Volume 1 will cover the globe from the North to the South poles, adding stops at Bangkok, Mykonos, California, and all points in between. Photo shoots in Italy, London, and other places add to the visual sophistication, and the editors' Look Book guides the most anticipated events in the fashion industry. In addition, every issue will have interviews with exciting travelers in the style of Marcel Proust, tips and insights from travel advisors, and articles about culture, style, and other luxury travel topics.
About Internova Travel Group
One of the largest travel services providers in the world, Internova Travel Group, is a collection of top brands that offer high-touch, personal travel expertise to both leisure and business clients. The company manages leisure, business, and franchise enterprises through the portfolio of different divisions. The travel group represents 100,000+ travel advisors in more than 6,000 company-owned and linked with 80+ countries located primarily in the US, Canada, and the UK.
Spotnana | March 15, 2023
Solutions Travel, a travel management company, has recently announced its partnership with Spotnana. Through this partnership, it would use Spotnana’s travel-as-a-service platform as the core infrastructure for its travel business.
It will utilize Spotnana’s complete platform along with Spotnana’s Online Booking Tool, System of Record, Booking Engine, Agent Desktop, and Content Engine. It offers personalized and VIP services from experienced travel agents, available 24/7 for the whole year with a multilingual facility. Clients can reach it through all communication channels like text, chat, email, and phone. It integrates these communication channels into its track service levels. It is a full-service travel management company. With Spotnana’s platform, it operates worldwide and connects directly with suppliers like hotels, airlines and car rental companies.
CEO of Solutions Travel, Mark Walton said, “After decades championing change, I’m excited to bring new innovation to the corporate travel marketplace through the launch of a new TMC built from the ground up on Spotnana’s new modern infrastructure.” He added, “We will deliver the most advanced travel technology, coupled with a strong service orientation, real time data, direct content sources, and other integrated components.”
(Source – Business Wire)
Founder and CEO of Spotnana, Sarosh Waghmar said, “We’re delighted to partner with Solutions Travel and provide the core infrastructure that enables them to power a new generation of traveler experiences.” He added, “Mark and his team are industry innovators who share our vision. We look forward to partnering on future enhancements to Spotnana’s Travel-as-a-Service platform that will add value to all Spotnana and Solutions customers.”
(Source – Business Wire)
Founded in 2020, Spotnana, a software development company for travel, offers solutions for enterprise software, infrastructure, business travel, corporate travel, and travel technology. It gives an exceptional global travel experience. It modernized the infrastructure of the travel industry for freedom and simplicity of travel. Its travel-as-a-service platform makes travel more simple and more affordable for corporations. It connects travel agencies, suppliers, and technology solutions provider partners for operational efficiency. Its ecosystem unlocks new revenue sources and innovations. It has developed advanced cloud-based travel technology dedicated to the needs of travelers.