Google adds Vacasa to vacation rental search

PhocusWire | September 05, 2019

In March, Google added vacation rental properties to its Hotel Search function, and its now adding the first vacation rental management brand to the mix through a partnership with Vacasa.Portland-based Vacasa, which bills itself as North America’s largest vacation rental management platform with 14,000 properties, joins the roster alongside existing partners such as Expedia, HomeAway, Vrbo, RedAwning and TripAdvisor.(Airbnb and Booking Holdings’ brands remain unintegrated with the function.)Through a direct API, travelers can search and book homes managed by Vacasa on Google. The vacation rentals appear in an interactive map alongside hotel results, and when a home is selected, the booking takes place on Vacasa’s website.

Spotlight

The fifty states have plenty to offer the climbing aficionado.Today we’ll be counting down our picks for the top 10 greatest rock-climbing destinations in the US. For this list, we’re looking at amazing climbing spots in the USA; we have a separate one for spots around the world! Also note, numerous locations on this list are for trained, experienced climbers only, and fees may be applicable.

Spotlight

The fifty states have plenty to offer the climbing aficionado.Today we’ll be counting down our picks for the top 10 greatest rock-climbing destinations in the US. For this list, we’re looking at amazing climbing spots in the USA; we have a separate one for spots around the world! Also note, numerous locations on this list are for trained, experienced climbers only, and fees may be applicable.

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TRAVEL TECHNOLOGY

Avoya Travel Launches New Communication Technology

Avoya Travel | January 12, 2021

Avoya Travel as of late launched new communication technology as a component of the Avoya platform named Avoya Conversations. Avoya Conversations offers Independent Agencies in the Avoya Network the alternative to speak with clients by means of instant message through a simple to-utilize framework that is coordinated into Avoya's protected SaaS technology, Agent Power. The initial rollout of the new technology highlights text messaging, while future phases will incorporate different completely coordinated correspondence choices including live chat, third-party applications like WhatsApp and more. Avoya Conversations is intended to be a traveler-driven help pointed toward offering communication alternatives dependent on every traveler's individual communication preferences (for example text, email, phone, etc.) The combination of the technology into Avoya's foundation considers constant communication through the Agent Power CRM, where travelers and Independent Agencies in the Avoya Network can connect directly.

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TRAVEL TECHNOLOGY

WCI Technologies and Lumen Deliver Secure Connectivity for the Travel and Hospitality Industry

WCI Technologies, Lumen Tehcnologies | September 13, 2021

WCI Technologies, a World Cinema enterprise offering, in collaboration with Lumen Technologies, is delivering a range of network and IT services to the travel and hospitality industry. Most recently, these services helped enable hotel management company Remington Hotels to deliver a better guest experience with increased connectivity for guests who opt to use digital amenities, like mobile entry and virtual check-in and check-out. Working with WCI Technologies, a Lumen Channel Partner Program member, Texas-based Remington Hotels updated their wireless connectivity services at properties across the nation to provide enhanced performance, reliability and security. “Technology plays a role in every aspect of the travel industry and is only becoming more vital. We’re very excited to add value to our customers through a secure foundation of connectivity services,” said Robert Grosz, Executive Vice President and Chief Commercial Officer, WCI. “WCI Technologies, in collaboration with Lumen, is expanding our advanced services portfolio and transforming our great legacy brand into a global technology leader in the industry.” As a Lumen Channel Partnership Program member, WCI Technologies can utilize the flexible, fully integrated portfolio of network and IT services provided by Lumen that spans infrastructure, applications, services and geographies to enable greater adaptability for customers. Offerings include a range of managed network and IT services designed for easy installation, maintenance, monitoring and management, thus simplifying the path to deployment and use. “As businesses are using tech to fuel change and supercharge the customer experience, our Partners can leverage our solutions and expertise to help accelerate growth, increase efficiencies and exceed customer expectations,” said David Young, senior vice president, strategic sales for Lumen. “Our Channel Partner program is about making connections – not just to our global network and technology solutions, but also to a network of support, resources and training that can help companies deliver new opportunities and experiences.” "Our partnership with WCI Technologies and Lumen has allowed us to deploy secure connectivity throughout our portfolio, catered to our modern-day traveler. Having partners that are committed to the success of the hotel industry despite the challenges of the pandemic is key. Their innovative technology paired with their top-of-the-line customer support has been a game-changer,” Said Stan Kennedy, Chief Operating Officer, Remington Hotels. Companies are moving towards hybrid cloud environments to leverage the hyper-scalable user experience of the cloud. Digital transformation is underway and when connecting to cloud service providers, flexible bandwidth capabilities and low latency are the top features required. WCI will focus on bringing solutions that address these business needs to its existing portfolio customers. About WCI: Headquartered in Houston, WCI is a market leader innovating and delivering technology and services to guest-centric properties. The company was the first technology service provider to hotels nationwide, beginning in 1974. Today, WCI is building on that legacy as a stable and trusted provider of video, data and connectivity services to some of the largest owners and managers of hotel and multifamily brands in the world.

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TRAVEL TECHNOLOGY

RateGain enters into agreement to acquire myhotelshop to help hotels optimize guest acquisition

RateGain, myhotelshop | September 23, 2021

RateGain Travel Technologies Limited, a provider of SaaS solutions for travel and hospitality, announced that it has entered into a definitive agreement for the acquisition of myhotelshop, a company incorporated in Germany, which provides a platform to help hotels improve direct guest acquisition. Together, myhotelshop and RateGain will now offer hotels the ability to reach more customers at higher returns. The agreement is in line with RateGain's mission to become the leading revenue maximization platform for the hospitality and travel industry. As COVID-19 accelerated digitization of customer interactions, according to Phocuswright 9 out of 10 travelers engage with travel online. The research also shows that most travelers do not shop and book from the same source with a majority of online shoppers searching on OTAs and booking on hotel websites. In the midst of multiple channels including intermediaries, metasearch and OTAs hotels are struggling to create the optimum distribution strategy that helps them drive more bookings and lower acquisition costs. This increases the need for hotels to move away from disparate systems and have a single provider that can help them get better control on guest acquisition and reduce dependency on one channel. myhotelshop offers reporting, bid management and campaign intelligence platform for metasearch publishers and other travel products that enables hotel suppliers, OTAs, and agency clients to reach more customers at higher returns. Commenting on the agreement Bhanu Chopra, Founder, RateGain said, "We are delighted to welcome Ullrich and the myhotelshop team to the RateGain family. The merger will help in addressing a key challenge that the industry is facing in the post-COVID world that is witnessing increased digitization. The need to become digital first is increasingly becoming chaotic and we aim to make it simpler for hotels to manage their acquisition strategy and enable them to unlock new revenue." Ullrich Kastner, CEO & Founder, myhotelshop added, "With RateGain we found a partner that helps us scale our technology and business model globally and at the same time keep our company brand and culture as it is. Our people, customers and partners rely on the fact that we stay who we are. Just as much it is important for them that we keep our growth path, to stay ahead in the meta and online marketing space for hotels. We aspire to be the leading marketing software for individual hotels and medium sized chains and the merger with RateGain will help us further enhance this vision within a strong technology framework." About RateGain: RateGain is a global provider of SaaS solutions for the hospitality and travel industry, offering travel and hospitality solutions that unlock new revenue every day. We are one of the largest aggregators of data points in the world for the hospitality and travel industry. About myhotelshop Established in January 2012, headquartered in Leipzig, Germany, myhotelshop provides solutions to increase direct sales of hotels and make it a profitable distribution channel by optimizing, managing and distributing hotel content and campaigns to demand partners and driving the online success of its hotel partners.

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