COMMERCIAL TRAVEL, HOSPITALITY TRENDS
ROOMDEX | September 20, 2022
ROOMDEX, a pioneer in automated hotel upselling solutions, announces that Pandox, a leading hotel company that has ownership in 156 hotels across the globe, activated ROOMDEX’s Upgrade Optimizer software in two hotels, including:“We've always worked with a tool for upselling, but they all required some amount of human labor. So, we were looking for something else, something that was better,” said Jens Egemalm, Distribution Director for Pandox Operations Hotel, “One of my colleagues at the revenue center was doing research on upsell tools in the MEWS marketplace and found ROOMDEX. It was one of the few that was a fully automated system. We liked the simplicity of it, and that led to the first call.”
ROOMDEX Upsell Automation is a set-it-and-forget-it solution that delivers the lowest cost revenue a hotel can generate. ROOMDEX’s Upgrade Optimize combines 2-way integration with a proprietary algorithm to generate True Availability, forecasting inventory usage so there are no operational conflicts. With ROOMDEX, hotel can effortlessly sell and guarantee pre-arrival offers for Room Upgrades, Early Check-in, Late Departure and Guest Services (Breakfast, Parking, etc.).
“In terms of performance, we had high expectations because it was sold to us that it would perform well. And it did. We didn't have to wait one or two weeks before it started performing – it started performing directly. Within just a few days of one of the properties going live, we had more than €5000 worth of upsells. And it’s been consistent – we haven't gone any day without any upsells. Plus, our ROI is higher than what was promised or expected. We are very happy with that.”
ROOMDEX pilot hotels have reported an average of $75 of additional room product up-sell revenue per up-sold stay since using the hotel upsell tool. Upgrade OptimizerTM room revenue is improving RevPar and boosting ADR when hotels need it most.
“We have been very happy with our partnership with MEWS and their app marketplace,Hotel groups like Pandox, who are very experienced in both cloud technology and the upselling space, have found it very easy to run a free trial of ROOMDEX through MEWS. ”
-Jos Schaap, CEO and Co-Founder of ROOMDEX,
ROOMDEX’s hotel upsell software, “Upgrade Optimizer,” automates, monetizes and ultimately simplifies the hotel room upgrade process by putting the power of choice in the hotel guest’s hands. Automation is the cornerstone of our pioneering hotel optimization platform. ROOMDEX uses hotel reservation, guest data and its proprietary persona and price algorithms to deliver personalized digital offers, greatly enhancing the guest experience. The hotel upsell tool relieves hoteliers of the labor time required by other upselling solutions while delivering high margin revenue and a substantial ROI. The company was founded by Jos Schaap, Pierre Boettner and Denis Bajet, three industry veterans (Ex. MICROS-OPERA (now Oracle Hospitality), StayNTouch, Shiji and Nor1). ROOMDEX leverages that 90 years of hotel software innovation experience in PMS, integrations, revenue management, BI, mobile, self-service and upgrade optimization software. Since founding in spring of 2020, ROOMDEX has signed on more than 100 hotels with 9,000 rooms across the U.S., U.K. and Europe.
Pandox is a leading owner of hotel properties in Northern Europe with a focus on sizeable hotels in key leisure and corporate destinations. Pandox’s hotel property portfolio currently comprises 156 hotels with approximately 35,500 hotel rooms in 15 countries. Pandox’s business is organised into Property management, which comprises hotel properties leased on a long-term basis to market leading regional hotel operators and leading international hotel operators, and Operator activities, which comprises hotel operations executed by Pandox in its owner-occupied hotel properties. Pandox was founded in 1995 and the company’s B shares are listed on Nasdaq Stockholm. http://www.pandox.se
TRAVEL TECHNOLOGY,COMMERCIAL TRAVEL
Sabre Corporation and Trava | November 17, 2022
Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, announced a new Premium Solution Partnership with Trava to help automate post-booking processes for travel sellers.
Trava is the latest company to partner with Sabre on the Premium Solution Partnership, joining its network, and enabling Sabre-connected travel agencies to find and utilize partner solutions to support their specific business needs and requirements.
With this partnership, Trava will deliver its solutions and preferential commercial terms to Sabre customers in North America and EMEA. Trava provides travel companies with a GDS-agnostic 'no-code' process automation solution, allowing Sabre customers to seamlessly create and manage sophisticated post-booking workflows. Trava solutions deliver enhanced efficiency and scalability, typically reducing the manual time by +70% while increasing profit by around $5 per PNR.
"In today's dynamic travel marketplace, it is crucial that the entire travel ecosystem is coming together to accelerate recovery, create opportunities for future growth and ensure that the ever-increasing expectations of the end traveler are met and exceeded, We're delighted to welcome Trava as a Premium Solution Partner and together, we can help agencies to streamline their daily manual processes, increase profits and concentrate on creating enhanced traveler experiences."
-Marcus Pinedo, Vice President, Partner Solutions for Sabre Travel Solutions.
Trava's solution automates vital post-booking processes such as queue management, travel disruptions, refunds, exchanges, unused tickets and ticketing - all supported by powerful revenue boosting as well as client communication tools and self-service features.
Travel companies are rethinking the way they manage their operations. Automation is vital to achieve higher levels of efficiency and scalability in the post-booking area, says Maxim Sevastianov, Trava's CEO and Founder. "With travelers expecting a more personal experience than ever before and the entire travel industry facing staffing challenges, automation and self-service are key. With Trava, travel companies free up employee time, enhance their customer experience and at the same time, increase profitability. We're proud to be working in partnership with Sabre and excited about how we can deliver huge value to more Sabre-connected travel companies around the world.
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
Trava is a travel technology company, focusing on automation of post-booking processes within a travel agency and improvement of their bottom line. The company provides travel companies with a GDS-agnostic process automation solution, enabling them to seamlessly create and manage sophisticated workflows related to post-booking processes in GDS and mid-office systems. Thanks to the intuitive and extremely versatile web interface, requiring minimal technical background, customers can leave the technology to Trava and concentrate on what they do best.
TRAVEL TECHNOLOGY, DESTINATION AND TOURISM
TreviPay | October 19, 2022
TreviPay, the global B2B payments and invoicing network, announced its launch of the TreviPay Aviation Network, powered by KHI, to offer a co-branded, closed-loop card solution tailored to the needs of FBOs (fixed-base operators) and flight support service organizations who service the general and defense aviation industries, and their customers. KHI, an affiliate of TreviPay, is a trusted payments expert in the government, commercial aviation, and marine fuel bunkering markets. By layering TreviPay’s payments technology onto KHI’s merchant network, the companies will provide clients the ability to issue customers a co-branded card that is accepted across the world’s most comprehensive network of aviation suppliers. The TreviPay Aviation Network offers simplified, consolidated billing of all aviation expenses such as fuel and ground services.
The highly competitive aviation industry, which runs on an inter-dependent network of vendors and merchants, includes aviation customers who are looking for support in securing fuel and services while providing the best value to retain its customers and business partners. The TreviPay Aviation Network is the result of TreviPay combining its rich experience in payments and invoicing technology with KHI’s comprehensive global network of 7,000 ICAO locations and more than 22,000 terminals in 220 countries and territories transacting in 56 currencies.
“The TreviPay Aviation Network will leverage TreviPay’s proprietary technology and KHI’s network to allow FBOs and trip support services organizations to offer outstanding payments and invoicing convenience to their customers, even as those customers travel beyond the FBOs’ locations, The TreviPay Aviation Network will help FBOs to grow, drive loyalty and increase their customers’ purchasing power around the world.”
-Brandon Spear, CEO of TreviPay.
The TreviPay Aviation Network, powered by KHI, will drive efficiencies and commerce for FBOs and aviation customers alike:
Ability to issue a co-branded card solution provided by a trusted, agnostic provider
Drive competitive advantage: A branded card will deliver billing and pricing alliances to clients, and will also allow FBOs to track customer purchasing activity and issue loyalty rewards
Easy invoicing and service specialized for aviation: The TreviPay Aviation Network will eliminate the need for FBOs to chase paper receipts to invoice their customers. The entire invoicing process is digitized and streamlined. TreviPay manages the processing, invoicing, AR, support, disputes, collections, and reconciliation, thereby freeing up FBOs’ time and capital to run their business. And the network is built specifically for the aviation industry; invoices are customized with every detail – even the tail number of the plane
Save money versus open-loop options: The TreviPay Aviation Network’s closed-loop card will save FBOs considerably on fees versus offering an open-loop card
A single card that can be used everywhere: Cardholders will be able to use a global aviation payment card that is accepted by all vendors at an FBO within the KHI network. FBO customers will no longer struggle to pay multiple service providers for one landing
Tail-specific reporting and prompt receipts: Customers will receive timely billing with a single, consolidated invoice per stop, which includes transactional data to Level III, with tail number streamlined reconciliation. No more waiting for delivery of receipts from multiple lifts and delaying trips
Controls to eliminate friction: Negotiated prices will be locked in, so there will be no billing confusion, and purchasing controls between cardholders and suppliers will reduce invoice disputes
“As an affiliate of TreviPay, we are proud to combine expertise to offer a global payment and invoicing solution for the aviation industry,This global aviation network enables a simpler, more widely accepted payments solution for aviation customers to successfully complete aviation fuel and service procurement.”
-Virginia Zimmerman, President of KHI
The TreviPay Aviation Network follows the earlier launch of TreviPay’s specialized networks for the needs of businesses of all sizes: the Private Network for large enterprises, the TreviPay Network for midmarket businesses and the Small Business Supplier Network for small businesses.
To learn more about the TreviPay Aviation Network, powered by KHI, attendees can visit the First Time Exhibitor Pavilion at Booth 4513f during the 2022 NBAA Business Aviation Convention & Exhibition (NBAA-BACE) from October 18-20, 2022.
TreviPay is the global B2B payments and invoicing network built to optimize trade between buyers and sellers. With more than four decades of experience building networks, TreviPay is the preferred B2B payment method of corporate buyers and sellers globally, processing $6 billion in transaction volume across 32 countries, 19 currencies and 90,000 active buyers. TreviPay gives clients the power to offer trade credit, and is trusted by major brands – with 80,000 selling locations – to deliver invoices with net terms and guaranteed payment across all sales and distribution channels. TreviPay has created the only fully managed payment and invoicing network to support B2B commerce of the future. For more information, visit trevipay.com.