Spirit Airlines: | December 09, 2021
Guests are now checking out the latest evolution in check-in technology at Dallas Fort Worth International Airport (DFW). Spirit Airlines (NYSE:SAVE) unveiled its automated self-bag drop experience with biometric photo-matching system, which represents a new paradigm for the U.S. airline industry.
The redesigned ticket lobby is packed with industry-leading technology designed to limit face-to-face interaction, streamline flight check-ins and get Guests from the curb to the brightest planes in the sky quicker than ever.Spirit's self-bag drop system is now currently operating at New York's LaGuardia Airport (LGA) and Chicago O'Hare, and it was recently recognized for two prestigious awards. The "2021 Best Airport Innovation" by the APEX/IFSA Awards, and also a Gold Stevie® Award winner for The Best New Transportation Product or Service in The 2021 American Business Awards®.
The airline began developing the nation's first biometric photo-matching solution for domestic air travel in 2019 with its partner Materna Intelligent Passenger Solutions (IPS) North America. Spirit was also the first to pursue combining it with automated self-bag drop capabilities to reduce face-to-face interaction. Following an initial testing period at DFW with both manual ID check and biometric opt-in, the biometric photo-matching solution will eliminate the need to stop and hand government-issued identification to an agent when checking baggage.
Here's how biometric photo-matching works:
Guests start by tagging their own checked bags after checking in at the kiosk and then proceed to the automated self-bag drops.
Guests are advised of the biometric option after scanning their boarding pass at the self-bag drop unit. They may either opt in and continue unassisted or opt out for agent-assisted service.
Once the Guest opts in, the unit instructs them to scan their ID on the built-in hardware.
The unit compares its scan of the photo on the ID with a facial scan captured by its on-board camera, along with comparing identification information with the Guest's reservation details. None of the data is transmitted to any government agency.
A successful match initiates the rest of the automated bag check-in process. Guests are instructed to place their bags on the conveyor belt attached to the unit, which then scans the bags, weighs them, accepts payment for any additional optional services, and sends them straight into their airport's checked baggage system without any further action from the Guest.
"We've been on a mission to find opportunities to continue improving every facet of the Guest experience, to include investing in automation and self-service to streamline the travel journey so Guests spend less time in lobbies,Our Guests are tech-savvy, and they appreciate options. Also, limiting touchpoints and unnecessary face-to-face interactions is currently changing the way airports operate."
-Mike Byrom, Vice President of Airport Services for Spirit Airlines.
Dallas Fort Worth International Airport is committed to identifying and testing innovative solutions that deliver secure, efficient and frictionless customer experiences," said DFW Airport Vice President of Innovation Jodie Brinkerhoff. "We are excited to support our partner Spirit Airlines as it introduces a self-directed, biometrically enabled check-in and bag drop process—which ultimately provide the customer with greater control and fewer requirements for face-to-face processing and document exchanges.
Spirit Guests currently check between 400–500 bags daily at DFW and growing, and each of which represents a face-to-face interaction that can be streamlined. Testing data shows the new procedure drops average processing time to just 70 seconds per Guest, reducing time spent at bag check by 30 percent. Additionally, Guests can take advantage of the time savings and reduction in face-to-face interactions whether they're travelling domestically or internationally.
The self-bag drop system uses software capable of analyzing key physical features on more than 50,000 forms of ID from nearly 200 countries that a Guest could potentially use when travelling in the United States. Combined with the units' scanning hardware, the software confirms the authenticity of an ID and rejects fraudulent documents.
About Spirit Airlines:
Spirit Airlines (NYSE: SAVE) is committed to delivering the best value in the sky. We are the leader in providing customizable travel options starting with an unbundled fare. This allows our Guests to pay only for the options they choose — like bags, seat assignments and refreshments something we call Á La Smarte. We make it possible for our Guests to venture further and discover more than ever before. Our Fit Fleet® is one of the youngest and most fuel-efficient in the U.S. We serve destinations throughout the U.S., Latin America and the Caribbean, and are dedicated to giving back and improving those communities. Come save with us at spirit.com.
Trivago | January 15, 2021
Trivago acquires Weekend.com, a Germany-based startup - and online travel service - focusing on travelers who are searching for short breaks.
Explicit terms of deal - a 100% share takeover - have not been unveiled.
It is the first acquisition for convenience search site Trivago since it purchased TripBuddy, an AI-led personalization engine, in May 2018.
The arrangement is being heralded as a chance for Trivago to put its "marketing and product expertise" into the Weekend.com brand and offer hotel content.
The 2016-established bundle travel out startup claims to have deals accessible for 30,000 hotels in 400 objections, selling on the two its site and mobile applications in business sectors including Germany, Austria, Switzerland, U.K. furthermore, the U.S.
The organization was made by Tobias Boese, Ralf Usbeck and Tom Hulser.
Joby | February 07, 2022
SK Telecom (NYSE:SKM, “SKT”), South Korea’s leading telecommunications company, and Joby Aviation (NYSE:JOBY, “Joby”), a California-based company developing an all-electric, five-seat aircraft that can take off and land vertically (eVTOL), today announced they will work together to introduce emissions-free aerial ridesharing services to cities and communities across South Korea.SKT’s CEO Ryu Young-sang and Joby’s founder and CEO JoeBen Bevirt signed a strategic collaboration agreement at Joby’s manufacturing facility in Marina, California. The agreement will see the two companies work closely on introducing this revolutionary form of transportation in support of the South Korean Ministry of Land, Infrastructure, and Transport’s “K-UAM” (Korean Urban Air Mobility) Roadmap, first announced in 2020.
With a maximum range of 150 miles (241 kilometers), a top speed of 200 mph (321 km/h), and a low noise profile that will allow it to access built-up areas, Joby's piloted aircraft is designed to make convenient, emissions-free air travel an everyday reality.
SKT has been promoting the development of urban air mobility by leveraging its expertise in telecommunications, autonomous driving, precise positioning, and security to become a leading company in connected intelligence. As a member of the “UAM Team Korea”, SKT is also working together with other major Korean companies to enhance the nation’s competitiveness in the field.
The partners intend to leverage SK’s T Map mobility platform, Korea’s largest mobility platform, and UT ride hailing service to provide multi-modal journeys to customers seamlessly integrating both ground and air travel. UT was established as a joint venture between SKT and Uber in 2021, bringing together SK’s T Map platform and Uber’s ride sharing technology. Joby and Uber have been collaborating since 2019.
“By joining forces with Joby, a global leader in this field, we expect to accelerate our journey towards the era of Urban Air Mobility and lead the way on introducing this exciting new technology,”
said Ryu Young-sang, CEO of SKT.
Collaborating with leading global companies is essential to securing leadership in future industries, which we are confident will be driven by the growth of UAM, autonomous driving, and robots.
Joby has spent more than a decade developing the technology behind its aircraft, completing more than 1,000 test flights and becoming the first, and only, eVTOL company to sign a G-1 (stage 4) Certification Basis for their aircraft with the Federal Aviation Administration (FAA).
Commenting on the partnership and the opportunity presented by the South Korean market,
"We are thrilled to be partnering with the team at SKT who bring a wealth of relevant experience and technology to the table."
-JoeBen Bevirt, founder and CEO of Joby
With more than 42 million people living in urban areas, South Korea offers a remarkable opportunity for Joby to make air travel a part of daily life, helping people to save time while reducing their carbon footprint.
While Joby’s aerial ridesharing service will be operated directly by the company and offered to passengers via the Joby app or the Uber app in core U.S. markets, this announcement reflects Joby’s strategy to partner with local companies committed to delivering exceptional customer service and operational excellence to launch its service in select markets outside the U.S.
Images of the signing ceremony are available here.
Photos and video footage of the Joby aircraft are available in Joby's Media Kit.
About Joby Aviation
Joby Aviation, Inc. (NYSE:JOBY) is a California-headquartered transportation company developing an all-electric vertical take-off and landing aircraft which it intends to operate as part of a fast, quiet, and convenient air taxi service beginning in 2024. The aircraft, which has a maximum range of 150 miles (241 kilometers) on a single charge, can transport a pilot and four passengers at speeds of up to 200 mph (321 km/h). It is designed to help reduce urban congestion and accelerate the shift to sustainable modes of transit. Founded in 2009, Joby employs around 1,000 people, with offices in Santa Cruz, San Carlos, and Marina, California, as well as Washington, D.C. and Munich, Germany. To learn more, visit www.jobyaviation.com.
About SK Telecom
SK Telecom (NYSE:SKM) is Korea’s leading ICT company, driving innovations in fixed & wireless telecommunications, AI service, and digital infrastructure service. Armed with cutting-edge ICT including AI and 5G, the company is ushering in a new level of convergence to deliver unprecedented value to customers. As the global 5G pioneer, SKT is committed to realizing the full potential of 5G through ground-breaking services that can improve people's lives, transform businesses, and lead to a better society.
SKT boasts unrivaled leadership in the Korean mobile market with over 30 million subscribers, which account for nearly 50 percent of the market.