CardFree | May 18, 2022
CardFree launches CardFree Concierge, a full suite of solutions from geo-location for poolside ordering to enhanced in-room ordering. The solution is specifically tailored to deliver a superior guest experience while taking the strain off of employees through digital connectivity. CardFree is an all-in-one platform empowering businesses to create customized order, pay, and loyalty solutions.
CardFree has been working with various creative hotels to encourage this new customer experience, both in-room and onsite, with products like charge-to-room, loyalty integration, remote ordering anywhere on-premise with geo-location capabilities, and order and pay at the table solutions. The Concierge has resulted in an ordering increase of over 60 percent for the hotels implemented to date.
CardFree Concierge is more than just an application; it's a customized suite of digital solutions to ensure a consistently high-quality client experience. For example, geo-location ordering enables consumers to place orders from the pool, the lobby, or any other designated area, guaranteeing that a hotel employee can locate the client for delivery. Guests, who like to get room service? CardFree Concierge allows in-room ordering by mobile phone without an app. CardFree Concierge also provides:
Multi-unit menu management.
Catering and event management.
Self-directed kiosks for hotel restaurants and bars.
Pankaj Khanna, VP of Digital Product and Tech at Great Wolf Lodge, said, Through CardFree Concierge, we've been able to address critical food ordering scenarios and introduce innovative guest-friendly options like order-to-room, order ahead, and QR code ordering where guests have the option to either pay through their phone or charge it to their room. We've also seen improvements in our customer and employee satisfaction levels with the integration of self-serve kiosks designed for intuitive ordering
VacationRenter | May 26, 2022
VacationRenter, the fastest-growing vacation rental search engine, has enhanced its global inventory expansion. It offers full site translations, personalized travel inspiration and traveler resources, and more.
"Researching and booking vacation rentals can be frustrating and time-consuming. Our platform helps make the experience easier, We are always working on making our site better. Our latest upgrades focus on improving the user experience for our international customers, as well as giving all customers more information and tools to quickly find the perfect rental."
-CEO Heath Hammett
An overview of the platform upgrades:
These improvements include streamlining the process of finding the perfect vacation rental. It delivers priority updates, price alerts, personalized travel inspiration, upgraded search and usability, and a user-friendly design.
New and Expanded Inventory
In partnership with Interhome, VacationRenter now offers more than 30, 000 vacation rentals in the U.S and Europe. These rental homes and apartments add to the convenience in travel destinations such as Myrtle Beach, SC, and Madrid, Spain. VacationRenter has also expanded its partnership with Plum Guide. As a result, customers can easily research Plum Guide’s high-quality homes across Europe and the U.S.
VacationRenter has launched full site translations in French, Spanish, Italian, Portuguese, Polish and German for global travelers. Additionally, it has also enhanced key information for almost 6, 000 locations across the globe, including FAQs and details on must-see attractions.
Up-to-Date Traveler Resources
The new Traveler Resource Center gives travelers the correct destination and even property-specific information. It also includes COVID-related restrictions and guidelines. Apart from this, the new VacationRenter’s Travel Trends pages display booking trends and average nightly prices. This data gives insight into traveler behaviors for the ones in the travel industry, such as homeowners, property managers and travel reporters.
VacationRenter is bracing up for travel to make a comeback for both domestic and international U.S travelers, who are seven times more likely to resume travel at home.
TRAVEL TECHNOLOGY,BUSINESS TRAVEL
Sabre Corporation | June 28, 2022
Sabre Corporation, a leading provider of software and technology that powers the global travel industry, has completed the initial phase of its rollout of SynXis Retail Studio, which is designed to revolutionize the future of hotel retailing and deliver the personalized travel experience.
The latest solution added to the SynXis platform, SynXis Retail Studio, enables hoteliers to diversify into retailing goods, services, experiences, merchandise, and more by attribute at the point of distribution. This capability to sell almost anything creates more opportunities to generate additional revenue streams.
SynXis Retail Studio enables hoteliers to provide a customized guest experience by expanding customer options. As a result, hoteliers can concentrate on driving incremental revenue by expanding retailing options while creating a memorable, brand-specific guest experience.
"SynXis Retail Studio is a game-changer, With the development of this revolutionary technology, we seek to re-define the way hoteliers do business and place a greater focus on guest experience. At Sabre, we have been intensively focused on powering a wide array of integrated, efficient, and easy-to-use solutions that help unlock exceptional value and revenue for hoteliers. The results that we have seen through the pilot phase of SynXis Retail Studio show our success in achieving this and mark an important step towards our vision of truly personalized travel."
-Scott Wilson, President, Sabre Hospitality
To succeed in the competitive industry that we face today, it is crucial that hoteliers have the right technology in place to meet customers' expectations," said Tom Winrow, VP Product Management, Sabre Hospitality. "With SynXis Retail Studio, hoteliers can sell virtually anything. The right combination of ancillaries and services will better position hoteliers to reinforce their brand proposition during the guest booking. SynXis Retail Studio has already supported double-digit revenue increases for our pilot properties, and we are excited to see the benefits for the wider industry as we move beyond the pilot phase.