Hoist Group acquires HotelEngine booking platform

PhocusWire | October 14, 2019

Hoist Group has acquired HotelEngine, a Finland-based online booking tech specialist, for an undisclosed sum. Hoist, which offers a range of services to hotels from property management to guest services, says the acquisition will help hotels attract more bookings via direct channels. Alfonso Tasso, CEO of Hoist Group, says: “HotelEngine completes our PMS product suite by adding a full and reputed booking engine functionality. "Having been active across the Nordic market for many years, HotelEngine has a reputation for following customer evolution and rapid technological changes in hotel distribution.”

Spotlight

Push the boat out to spend a lot of money on something, especially a celebration, In the same boat, Riding high enjoying a period of success, With flying colours to do something very successfully, When your ship comes in a time when you will have good luck, Plain sailing something easy to do or achieve.

Spotlight

Push the boat out to spend a lot of money on something, especially a celebration, In the same boat, Riding high enjoying a period of success, With flying colours to do something very successfully, When your ship comes in a time when you will have good luck, Plain sailing something easy to do or achieve.

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HOSPITALITY TRENDS

Radisson Blu Hotel, Cluj opens as first five-star hotel in Transylvania

RADISSON BLU | July 11, 2022

Cluj-Napoca, Romania’s second largest city, is growing in popularity as a leisure and business destination and attracts visitors year-round with its artistic vibe, chic cafés in which to linger, peaceful green spaces, and cutting-edge festivals, including Untold, Romania’s biggest electronic-music festival with famous international DJs, held at Cluj Arena, directly across the street from the hotel.Located in the central-western part of the city, Radisson Blu Hotel, Cluj offers contemporary elegance after an extensive, two-year long renovation and conversion of a 1980s hotel to a modern, upper-upscale Radisson Blu property. The architects and designers took inspiration for the new design concept from the location of the hotel and the surrounding nature, including the city’s Central Park, one of the oldest recreational public gardens in Europe, and the contemporary buildings in the local neighborhood.The hotel’s 149 rooms feature large windows with stunning views of the city and the Central Park. Spacious family rooms include an additional sofa bed, while the suites offer the ultimate comfort. The largest suite is the 79-sqm Presidential Suite, which offers guests a separate living room, dining area, and a luxurious bathroom with an aromatherapy shower. The modern Lobby Bar at Radisson Blu Hotel, Cluj is the perfect place to enjoy signature drinks, specialty coffee and snacks, or a quick business lunch. The Park, the hotel’s modern international restaurant, is open for breakfast, lunch, and dinner, and offers a terrace for outdoor dining on warmer days. Hikari, the hotel’s Japanese restaurant is inspired by the “Land of the Rising Sun” and serves sushi, seafood, as well as Japanese spirits and wine in a setting inspired by nature, with views overlooking the adjacent Central Park from its floor-to-ceiling windows.For meetings and events, the hotel includes five meeting rooms for up to 60 people, featuring the latest meeting technology. The private ballroom can host events with up to 300 attendees. Radisson Blu Hotel, Cluj has partnered with the adjacent BTarena, also known as Polyvalent Hall, to provide external meeting and events space for up to 10,000 people. A fitness room is also available with weight training and cardio equipment. “We are excited to open the first Radisson Blu hotel in Transylvania in vibrant Cluj and are thrilled to welcome our first guests this summer. With our attention to detail and personalized service, each stay with us is sure to be a memorable experience” -George Miu, General Manager. With the health and safety of guests and team members as its top priority, Radisson Blu Hotel, Cluj is implementing the Radisson Hotels Safety Protocol program. The in-depth cleanliness and disinfection protocols were developed in partnership with SGS, the world’s leading inspection, verification, testing and certification company, and are designed to ensure guest safety and peace of mind from check-in to check-out. The Safety Protocol is an integral part of Radisson Hotel Group’s Safety and Security program ensuring we always care for our guests and team members. ABOUT RADISSON BLU Radisson Blu is an upper upscale hotel brand that delivers positive and personalized service in stylish spaces. Characterized by attention to small details and the Yes I Can! service philosophy, Radisson Blu hotels are designed to make a big difference and inspire unforgettable experiences with every stay. Through personalized service and local nuance, each stay at a Radisson Blu hotel becomes a true meaningful and memorable experience. Radisson Blu hotels can be found in major cities, key airport gateways, and leisure destinations. Guests and professional business partners can enhance their experience with Radisson Blu by participating in Radisson Rewards, a global loyalty program offering exceptional benefits and rewards. Radisson Blu is part of Radisson Hotel Group, which also includes Radisson Collection, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. ABOUT RADISSON HOTEL GROUP Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,700 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. Radisson Rewards is our international rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers an exceptional experience for our guests, meeting planners, and travel agents at over 640 hotels in Europe, Middle East, Africa and Asia Pacific. Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.

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TRAVEL TECHNOLOGY,DESTINATION AND TOURISM

Amadeus to Make Buy Now Pay Later Option Available to Meet Traveler Demand

Amadeus | September 16, 2022

Uplift, the leading enterprise Buy Now Pay Later (BNPL) solution serving the world's top travel brands is partnering with Amadeus for U.S. and Canadian customers.According to research with travelers, 68% would spend more on travel if BNPL options were available. Travel remains a big-ticket item for consumers and especially so when planning a family or long-haul trip. Buy Now Pay Later (BNPL) options have emerged over recent years as a way to spread the cost of a purchase across several monthly payments, delivering additional flexibility for travelers. That's why Amadeus is partnering with travel specialist, Uplift, to bring BNPL services to its popular Amadeus Xchange Payment Platform (XPP), as part of a multi-provider BNPL ecosystem dedicated to travel. XPP is used by hundreds of airlines and travel companies to power every aspect of their payments, from fraud prevention to payment acceptance. Now, airlines, travel agencies and hotels can easily add BNPL options to their sales channels via a single connection to Amadeus – making 'Uplift' BNPL options more easily available to travelers across the industry. Travelers can choose to pay for travel in a series of installments over six, nine or twelve months. Already common to the retail sector, BNPL is particularly well suited to the travel industry due to the common requirement for upfront payments at the time of booking. Amadeus research with more than 5,000 travelers suggests 68% would spend more on travel if BNPL options were available, with 49% confirming they would be more likely to buy airline ancillary services. Beatrice Bouju, Head of Partnerships, Payments, Amadeus said: The growth of BNPL across all sectors has been remarkable and the message from travelers is clear – they want the choice to pay for the trip in installments. Such payment options will help travel's recovery by facilitating pent-up demand for higher value holidays as travel restrictions are lifted. She continued: Our vision for the Amadeus Xchange Payment Platform is a one-stop-shop for travel companies to access the latest in fintech innovation, so adding BNPL services from two travel specialists to the mix was an easy choice. "Travelers increasingly prefer the option to pay for a trip in installments, over two thirds of Uplift users chose BNPL because it reduces financial stress to pay over time versus all at once. BNPL has become a standard payment method across travel. Now, travel providers that rely on the Amadeus Xchange Payment Platform can add Uplift's flexible payments quickly and simply, immediately benefiting from stronger customer loyalty and increased bookings." -Tom Botts, Chief Commercial Officer, Uplift Amadeus XPP helps travel companies access the latest fintech innovations to improve the payment experience for travelers. About Amadeus Travel powers progress. Amadeus powers travel. Amadeus' solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways. We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries. We are one company, with a global mindset and a local presence wherever our customers need us. Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys. Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company is also part of the EuroStoxx50 and has been recognized by the Dow Jones Sustainability Index for the last eight years. To find out more about Amadeus, visit www.amadeus.com. About Uplift Uplift is the leading Buy Now, Pay Later solution that empowers people to get more out of life, one thoughtful purchase at a time. Serving the world's top enterprise level travel brands, Uplift's complete range of flexible payment options drive higher conversion and loyalty for partners, while giving customers a simple, surprise-free way to pay over time with no late fees or prepayment penalties. Uplift is currently available throughout the United States and Canada. To learn more, visit Uplift.com.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Air Serbia to become the first customer of Sabre's AI-driven product Air Price IQ™

Sabre Corporation & Air Serbia | July 13, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, is partnering with Air Serbia to launch dynamic offers into today's competitive marketplace. Considering customer segmentation and travel purpose, Air Price IQ supports airlines in their efforts to provide a seamless experience to its travelers while maximizing revenue opportunities. Air Price IQ provides the technology for airlines to generate relevant offers by analyzing the airlines' own shopping and revenue management data in real time along with relevant marketplace insights. The cloud-native solution utilizes artificial intelligence (AI) to optimize price and help airlines drive higher conversion rates and improved yield by delivering more relevant offers across all channels. "Given the challenges the travel industry has faced through the pandemic, creating products that better meet the expectations of travelers and improve profitability for airlines at the same time is more important than ever, To match travelers to the right fares at the right times requires intelligent systems that analyze large volumes of data at scale and use advanced machine learning models to deliver actionable insights. We are delighted to have found a forward-thinking, innovative partner in Air Serbia to work with us in preparing for this paradigm shift in travel." -Wade Jones, Chief Product Officer, Sabre Travel Solutions. Air Price IQ is part of Retail Intelligence, the first suite of products powered by Sabre Travel AI™ technology using advanced machine learning models to test and learn in the moment. Sabre Travel AI™ is an innovative capability combining Sabre's travel technology expertise with state-of-the-art AI technology and advanced machine-learning services. "As an industry we are facing a rapid pace of change, After the challenges brought about by the COVID-19 pandemic, we are now looking forward to the opportunities of the summer season and exploring new ones. We must realize these opportunities in this volatile environment, while delivering an enhanced booking and travel experience to our customers. Sabre's innovative Air Price IQ is a key driver in our move from static pricing to dynamically created personalized offers." -Jiří Marek, CEO, Air Serbia. In the current environment, airlines require intelligent systems to manage increased complexity, channel fragmentation and ever more sophisticated traveler expectations. The results of a recent study commissioned by Sabre and carried out by research consultancy Dr. Fried & Partner revealed that travelers consider more decision factors than ever before when booking travel, while expecting their travel provider to deliver a seamless, comfortable experience. Sabre's Air Price IQ is designed to help meet these evolving demands. About Sabre Corporation Sabre Corporation is a leading technology provider to the global travel industry. Sabre's software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. About Air Serbia Air Serbia was launched under that name in October 2013 as the national airline of the Republic of Serbia. From three airports in Serbia (Belgrade, Niš, Kraljevo) it flies to destinations in Europe, the Middle East, North America and Africa, in passenger and cargo traffic. The airline also offers long-haul and international destinations in Asia, Australia, North America and Africa via its codeshare partners. Air Serbia's fleet includes one wide-body, 10 narrow-body and 5 turboprop aircraft. Find more information about the activities of the Serbian national airline at Air Serbia Media Centre.

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