INDUSTRY OUTLOOK
Jurny, Inc. | October 04, 2021
Jurny, Inc., the hospitality tech company powering operations and modern guest experiences for some of the world's most exceptional independent hotel brands, vacation and short-term rental (STR) properties, announced it raised an additional $9.5M in capital, in a round led by Mucker Capital. In part, the funds are being utilized to accelerate the global expansion of its latest product offering, Jurny Virtual.
The new offering provides a simplified, fully-connected tech stack by seamlessly integrating and connecting most major channel management (CMS), point of sale (POS), room management (RMS), facility management (FMS), marketing and smart home tech solutions in one, easy-to-navigate operator dashboard.
"Our mission is to help small- to medium-sized operators and hotel owners access a premium ecosystem that offers the benefit of economies of scale, not yet available to even some of the world's largest hotel chains, Jurny Virtual is revolutionizing the industry by providing a premier service at a much lower cost, including time, without requiring an upfront investment."
said Luca Zambello, Co-Founder and CEO at Jurny
"Operators using Jurny's best-in-class tech are seeing, on average, a 20% increase in revenue, 50% decrease in overhead costs and 2x net operating income (NOI) within the first 30 days of implementation," said Erik Rannala, Co-Founder and Managing Partner at Mucker Capital. "These numbers are unmatched in the industry and illustrate that Jurny and its customers are positioned to dominate the global hotel, short-term and vacation rental management market."
Jurny Virtual provides hotel owners and property managers with a comprehensive solution to automate and streamline operations. In addition to the tech stack, Jurny provides additional services like 24/7 inquiry support and virtual concierge, access control, guest screening, review management, accounting and more - all easily accessible for owners in a single location to manage their entire operations.
"The unpredictable global events that unfolded over the past 18 months have undoubtedly changed the travel landscape forever, leaving in its wake an unprecedented number of property owners and operators struggling to recover losses and grappling with the complexities of change in the marketplace," said David Phillips, Co-Founder and President at Jurny. "Designed to help independent lodging operators and management companies navigate the shifting market demands, Jurny Virtual provides a single, affordable and easy-to-implement solution for the tools and technology required to compete and thrive in today's rapidly evolving environment."
The Jurny management team is composed of hospitality industry veterans and tech insiders, including former executives of Melia Hotels International, Eurostars Hotels, The Chateau Marmont Hotel and Galeno Group. Its investment team and board of advisors include former senior management from eBay, Intel Corp., Sun Microsystems, Mattel and TripAdvisor. Jurny is headquartered in Los Angeles, with offices around the world.
The company's vertically integrated model is designed to address redundancies, reduce overhead and increase profits for stakeholders. In the past year, Jurny has more than doubled the number of units under its platform with a growing presence in major cities across the globe.
About Jurny
Jurny is a hospitality tech company founded for operators, by operators. The company offers SaaS and hardware solutions for hotel owners and property managers designed to accommodate the modern traveler. From design to implementation, Jurny's one-stop solution enables an industry-first true automated experience from check-in to check-out for both guests and hosts, resulting in flawless operations and increased profits. Jurny is pioneering the next generation of tech-first, on-demand hospitality.
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HOSPITALITY TRENDS
Four Seasons Hotels | February 16, 2022
Four Seasons Hotels and Resorts, one of the world's leading luxury hospitality companies, announces plans for an innovative resort concept focusing on highly customizable itineraries led by personal guides, sustainable design and programming inspired by the nature and history of Mexico. The new luxury tented resort will be an expansion of the existing Four Seasons Resort Punta Mita in an untouched enclave within the Resort community.Set to open in late 2022, Naviva®, A Four Seasons Resort, Punta Mita, Mexico will offer a collection of 15 luxury tents nestled in the lush forests of the Riviera Nayarit with sweeping views of the Pacific Ocean. Inspired by the idea of naturaleza viva, or "live naturally," the Resort is deeply integrated into its natural surroundings, inviting guests to connect with the land, sea, fellow guests, and most importantly, themselves.
"The Naviva Resort will be an exceptional retreat for those seeking highly individualized service, curated wellness experiences and artful culinary offerings that reflect the culture and character of Mexico,This is an ambitious and innovative new project for our brand, with every detail focused on the wellbeing of the guests, the sustainability of the design and the celebration of the destination."
-Bart Carnahan, President, Global Business Development and Portfolio Management, Four Seasons Hotels and Resorts.
The Naviva Resort Experience
Ahead of arrival, guests will be matched with a personal guide to create a bespoke itinerary based on their specific needs and desires, choosing from a range of experiences or simply relaxing in their beautiful surroundings. The resort guides have been selected for their care, intuition and discernment, along with their knowledge of the destination. The guides will assist in creating custom itineraries and personalizing experiences, while also providing the space and freedom for guests to unwind and explore on their own.
Guests will be immersed in the natural design from the moment of arrival, meeting their guides on a cocoon-inspired bamboo bridge overlooking a 30-foot (9 metre) ravine. The design aesthetic continues with butterfly-inspired guest tents perched on hillsides, each with private pools and expansive decks, and many with outdoor gardens.
The onsite programming has been thoughtfully curated with the support of local experts and has been designed to allow for heightened personalization – such as one-on-one interactions with the Resort executive chef; personal training sessions in the outdoor gym experience; private dinners with sweeping ocean views and bespoke menus; or exploring Mexico's hidden wine and spirits scene. Guides offer intuitive partnership and knowledge to help guests truly understand and connect with their experiences.
The Naviva Resort is perfect for solo travellers, couples or those travelling with close friends and loved ones. With most offerings included as part of the stay, and digital disconnection highly encouraged, guests will be able to fully relax, rejuvenate, explore and get the most out of their journey.
About Naviva, A Four Seasons Resort
The property will celebrate its natural surroundings through an organic aesthetic and design, with sustainable elements including solar panels, efficient water systems and natural drainage, electric vehicles, upcycled artwork and locally sourced products, materials, produce and ingredients.
Luxury Frontiers, international experts in the design of innovative and experiential resorts, has been selected to help bring the Naviva Resort to life and create a sustainable, low-impact sanctuary. The design of the property will allow for seamless movement between indoor and outdoor living, ultimately creating an environment that is ideal for an immersive and transformational journey.
The Resort will feature an expansive pool inspired by the enveloping jungle, access to a secluded beach, spa pods that offer customizable treatments featuring products made from local ingredients, a cliffside yoga pavilion and an outdoor gym. In addition, supported by knowledgeable guides, guests will be able to experience the restorative power of an onsite temazcal.
The onsite restaurant, Copal, will be a farm-to-table open-air Mexican grill house overlooking the seascapes of Punta Mita, and will serve fresh homegrown produce and bountiful sea catches on a rotating seasonal menu. With the open kitchen as the epicentre of the space, guests will be able to witness traditional cooking techniques at work.
In addition to onsite programming and experiences, guests will have full access to Four Seasons Resort Punta Mita, including the restaurant and bar offerings, additional spa and fitness facilities, and beach and pool access.
Naviva, A Four Seasons Resort, Punta Mita, Mexico will be located less than an hour's drive from Puerto Vallarta International Airport, where daily inbound and outbound international flights are available. The Naviva Resort will be an expansion of Four Seasons Resort Punta Mita and joins Four Seasons growing collection of properties in Mexico, which include Four Seasons Hotel Mexico City, Four Seasons Resort Los Cabos at Costa Palmas and the upcoming Four Seasons Resort Tamarindo and Four Seasons Resort and Residences Cabo San Lucas at Cabo Del Sol.
About Four Seasons Hotels and Resorts
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating 122 hotels and resorts, and 48 residential properties in major city centres and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
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HOSPITALITY TRENDS
Mint House | January 13, 2022
Stayntouch, a world-wide leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, announced an expanded partnership with Mint House, a transformational residential hospitality company that offers tech-forward apartment-style accommodations across the United States. Debuting with the brand's award-winning property, Mint House at 70 Pine - New York, Stayntouch has completed the deployment of its guest-centric cloud PMS across 22 Mint House properties.Founded in 2017, Mint House operates in more than 15 major U.S. cities including New York, Miami, Austin, Denver and Nashville with plans to grow to 3,000+ rooms in 30 additional markets over the next 12 months.
Mint House selected Stayntouch because of its flexible, open-API architecture and comprehensive integration library, advanced automation capabilities, and ability to facilitate a tech-first hospitality concept and contactless guest journey. Mint House also leverages Stayntouch's day-use booking feature to offer rooms ideally suited for flexible, remote work.
"Mint House provides a comprehensive and guest-centric tech ecosystem that includes everything from mobile check-in and smart thermostats, to on-demand fitness,Stayntouch's emphasis on automation and contactless solutions allows us to efficiently operate our properties and customize our sales and revenue strategies to deliver against an undeniable shift in consumer behavior towards remote work and truly flexible travel."
-Patrick Duffy, Head of Revenue Strategy at Mint House
We are delighted that Mint House has chosen to expand its partnership with Stayntouch, because both companies share the same underlying mission and philosophy: That technology can be used to deliver an exceptional guest experience, while continually reimagining and enhancing the relationship between hotels and their guests," said Michael Heflin, Chief Revenue Officer at Stayntouch. "We are proud that our intuitive and flexible PMS is helping one of the world's most innovative hospitality brands meet the ever-changing demands of today's travel landscape.
About Mint House
Mint House is transforming the traditional hotel model and creating a new category of hospitality that is fundamentally changing the way we live, work and play away from home—all powered by technology. Mint House's award-winning properties are thoughtfully designed with full kitchens, expansive living areas and connected workspaces in prime downtown locations—offering a new kind of stay that's smarter and more comfortable than a hotel and delivers on the personalized service and consistency travelers have come to expect. Mint House's proprietary tech stack and mobile-first model powers a seamless and feature-rich guest experience including mobile check-in and keyless entry, pre-stocked groceries, 24/7 digital concierge services, on-demand fitness, smart thermostats and shoppable spaces. For more, visit minthouse.com and @staymint.
About Stayntouch
Stayntouch provides a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, stayntouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels. Stayntouch is also a preferred PMS partner to some of the leading independent hotel collections around the world including; Design Hotels, an Independent Marriott Brand, and Curator Hotel & Resort Collection.
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