Hotelbeds and easyJet holidays ink partnership

TTR Weekly | December 06, 2019

Hotelbeds has entered into a partnership with the all-new easyJet holidays. Hotelbeds has signed a strategic five-year accommodation supplier agreement with easyJet holidays that will feature handpicked hotels from the Hotelbeds platform on the airline’s holiday website along with directly contracted hotels. The Hotelbeds platform provides access to more than 180,000 hotel properties worldwide, many of which are contracted under exclusive terms and conditions by a team of over 1,100 contracting professionals located in the most popular leisure destinations around the world.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS

Breeze Airways as Launch Customer for Staqpay

Breeze Airways | February 10, 2023

On February 09, 2023, Breeze Airways, a domestic airline, announced that it now works as a launch customer for Staqpay, an incentive-based online checkout platform, to offer additional rewards over payments with brands that customers desire. This mutually beneficial online payment platform will reward Breeze customers with more than 50% BreezePoints on the base fare by selecting StaqPay, whether through ACH, credit, debit, or cryptocurrency, at checkout. In addition, it also benefits the merchants by saving them a considerable amount of money compared to any other typical payment processor. StaqPay is a financial technology company offering digital payment solutions and money transfers within money collection services, disbursements, and e-wallets. It has the support of institutional investors like Pelion Venture Partners, Peterson Ventures, and Kickstart Seed Fund and the license of the Bangko Sentral ng Pilipinas (BSP). Breeze Chief Commercial Officer, Lukas Johnson, said, "This is just a nice solution all the way around because it gives us the ability to reward our Guests while saving Breeze money on merchant fees. By helping reduce costs, StaqPay is supporting us in our mission of providing our special brand of high-flex, low-fare service. It's truly a win-win." (Source – Business Wire) StaqPay President and Chief Technology Officer Dee Evans said, "I can't think of a better launch customer for StaqPay than Breeze. Just as Breeze disrupted its industry by creating an entirely new category of air travel, StaqPay is similarly disrupting the online payments world by offering a new and innovative solution built to benefit both businesses and their customers." (Source – Business Wire) About Breeze Airways Breeze Airways, an airline and aviation company, offers flights over about 121 nonstop routes between approximately 35 cities in 20 states. Since 2021, it has provided low-cost flights between secondary airports while avoiding hubs for faster travel. In addition, it gives booking, no change or cancellation fees, and about 24 months of redeemable flight credits with complimentary family seating through simple application interactions. It was named the second-best domestic airline in the United States by "Travel + Leisure World's Best Awards." It operates a fleet of Airbus A220-300 and Embraer 190/195 aircraft. Aviation entrepreneur David Neeleman founded it in Salt Lake City, Utah

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DESTINATION AND TOURISM,AIRLINES AND AIRPORTS

Cirium Reveals the Most Punctual Airlines and Airports of 2022

Cirium | January 05, 2023

Cirium's 2022 On-Time Performance rankings examine the world's top airports and airlines. This study honors the aviation industry's on-time performance. Cirium, a global aviation analytics leader, named Azul Airlines the best on-time airline for 2022. This week, the Cirium 2022 On-Time Performance Review came out. It is the world's standard for how well airlines and airports do. Last year, many airports and airlines had trouble with delays, disruptions, and insufficient resources. North America and Europe were significantly affected. However, Asia-Pacific is trying to break free from COVID's grip. As a result, many airports and airlines performed well despite the weather. Delta Air Lines won the Cirium Platinum Award for operational excellence for the second consecutive year. This award considers an airline's on-time record, operational complexity, and passenger flight disruption handling. Regional champions were Delta in North America, Thai AirAsia in Asia Pacific, Oman Air in the Middle East and Africa, Azul in Latin America, and Iberia in Europe. Haneda Airport turned out to be the world's best airport. An airport's departure time is considered on time if it's within 15 minutes. Cirium's 2022 On-Time Performance Review's top airlines and airports deserve praise for ramping up operations quickly after a pause. Delta Air Lines performed well in Cirium's 2022 On-Time Performance Review, bringing passengers to their destinations on time, while the sector improved in 2022. In 2022, airlines struggled to predict demand. Throughout the pandemic, they were discontented. Once the demand picked up, it reversed course in the face of new COVID variants. Last year, when the recovery started, airlines, airports, air navigation providers, and other parties were short on staff and resources. Delayed flights also caused problems. As the industry added staff, operations improved, and 2023 looks promising for the aviation industry. About Circum Cirium's analytics and data keep everything moving. It aids in the logical decision-making of travel agencies, aircraft producers, airports, airlines, and financial institutions, influencing the future of the travel industry while boosting revenues and enhancing client experiences. One of the tools RELX provides is Cirium. RELX is a leading global supplier of analytics and decision-making solutions based on information. REL, REN, and RELX are symbols for shares of RELX PLC on the London, Amsterdam, and New York stock markets, respectively.

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FEATURES AND ADVICE

BrainHQ Studies Importance of Brain Training for Space Travel

BrainHQ | March 10, 2023

BrainHQ, a brain training system, has recently announced the conclusion of its pilot study, showing that brain training can help space travel. The research was conducted with computerized brain training and Posit Science marketed it. The researchers found that space travel has a hazardous impact on the brain because of the gravitational forces involved in liftoff and landing, radiation, microgravity, and isolation. These impacts resulted in effects like intracranial pressure, impaired vision, vestibular dysfunction, altered fluid levels in veins and arteries, white matter changes, and premature aging. They grouped the astronauts having qualities like age, education and discipline who are employees from the Johnson Space Center for the Increasing Cognitive Ability/Reserve Using Software (ICARUS) pilot study. It tested their cognitive performance through its assessments and Cognition Test Battery, a software-based test dedicated to NASA. It trained five of these participants for about 15 hours of training, 18 sessions and over the 90 days. They improved on internal measures of its exercises with a 71% increase on average in primary performance metrics. On the NASA Cognition Test Battery, they showed 19% gains on average. With preliminary findings, the pilot study provided data and feasibility for further research. CEO of Posit Science, Dr. Henry Mahncke said, “These are exciting results in a new area, which is literally about the New Frontier.” He added, “Whether it’s returning to the moon or colonizing Mars, we know that addressing the cognitive challenges of long-term space flight is essential. These results fit nicely with what we’ve seen in building cognitive reserve in older adults and people recovering from brain injury and brain fog, as well as improving peak performers — such as special forces, law enforcement, or athletes — expected to perform at superhuman levels under extreme time and performance pressures.” (Source – Globe Newswire) About BrainHQ Headquartered in San Francisco, California, BrainHQ, a wellness and fitness services provider, has improved mental ability and performance since 2002. The international team of neuroscientists and brain experts tested its brain training system. Its exercise is scientific-based, and researchers validated its real benefits in their published papers. The experts design, test and redefine its online exercises for cognitive issues, healthy aging and mental conditions. It uses a special algorithm to adapt difficulty in each exercise at the optimum level. Its exercises are divided into different levels for a flexible period, depending on the personal training goals, on any computer or mobile device.

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