RateGain Technologies | September 08, 2021
RateGain Technologies, a provider of SaaS solutions for travel and hospitality, announced the launch of MarketDRONE Narratives, an update to its real-time rate intelligence SaaS solution for hotels, OPTIMA. Through this update, RateGain aims to transform how revenue managers plan and tackle market volatility on an everyday basis.
On a daily basis revenue managers spend considerable time manually sourcing data and identifying critical insights that impact their market position. However, with increasing demand channels, last-minute travel plans, and the ongoing volatility, most revenue managers are pressed for time to get these insights on demand to mitigate inaccurate and incomplete analysis that drives revenue maximization.
MarketDRONE Narratives provides clear actionable insights, shared every time there is a change in the market, helping revenue and pricing managers know exactly how to position ones revenue strategies for the day to mitigate any loss of market share while increasing RevPAR. Revenue and pricing managers will now save critical time that was earlier spent in collating and analyzing data, allowing them to take the lead in attracting more guests and increasing revenue.
Narratives are generated based on change hints using a mix of distribution and market supply data combined with competitive rate shopping data across Hotels and OTAs. It generates personalized insights using all these data points with customized thresholds for each of the hotels that they can configure to get the most relevant insights for tailoring their strategies. RateGain developed these narratives by consulting our customers, industry experts to understand insights that are most vital to make better strategies.
Over the last few years, RateGain has focused on solving the problem of collecting and providing accurate real-time data for hoteliers through updates to OPTIMA such as pricing playground and lightning refresh. However, with the volatility introduced in pricing since the pandemic, hoteliers don't only need real-time data but also instant insights which are powered by Narratives.
Commenting on the launch, Harmeet Singh, CEO, RateGain, said, "As one of the largest aggregators of data in our industry, RateGain is committed to listening to our customers who have clearly stated the need to evolve rate intelligence solutions. MarketDRONE Narratives is a step in that direction where we continue to push innovation and help our customers move faster every day to unlock more revenue. We will continue to evolve and add more depth to this product such as providing insights on Parity and Events Intelligence to help our customers get all the insights they need instantly. "
RateGain is a global provider of SaaS solutions for the hospitality and travel industry, offering travel and hospitality solutions that unlock new revenue every day. We are one of the largest aggregators of data points in the world for the hospitality and travel industry.
FEATURES AND ADVICE
Travel Insured International | October 06, 2021
Travel Insured International has launched its new, cruise-specific travel protection product, Cruise Trip Protector. As part of Travel Insured's Tour Protector series, this product is designed to meet the needs of today's cruise passenger.
Along with pre-departure benefits like Trip Cancellation and optional Cancel for Any Reason, this plan offers post-departure coverages like Single Supplement, Missed Tour or Cruise Connection, and Trip Delay. Cruise Trip Protector also includes additional benefits for recent requirements by some cruise providers for extra coverage related to Accident & Sickness Medical Expense and coverage for Medical Evacuations.
Recent Cruise Requirements: Medical Expense and Evacuation Coverage
As the travel industry continues to adapt, it's important for travelers to understand the safety requirements of each cruise line. Some cruise providers are mandating travel insurance for unvaccinated passengers setting sail from Florida and requiring each unvaccinated guest to provide proof of insurance with Accident and Sickness Medical Expense coverage and Emergency Medical Evacuation coverage that meets certain minimum standards.
Travel Insured's Cruise Trip Protector provides travelers with up to $50,000 in Accident & Sickness Medical Expense coverage and up to $250,000 in Medical Evacuation coverage.
Other Cruise-Specific Benefits
As a niche travel product, Cruise Trip Protector includes valuable, relevant insurance benefits just for cruisers. Missing a cruise connection, facing delays or diversions, and issues related to single supplement pricing are all unique challenges for which the plan benefits can provide assistance. Cruise Trip Protector also features the optional Travel Inconvenience benefit which pays a stated amount per stated inconvenience.
Missed Tour or Cruise Connection: Applies if you miss your cruise departure because your arrival at your trip destination is delayed for at least three hours. This benefit reimburses up to $500 in certain unplanned losses and expenses, including the additional transportation cost to join your trip if your delay is caused by a covered reason.
Single Supplement: This benefit may apply if you experience a change in the per person occupancy rate for your pre-paid, non-refundable lodging. If a person booked to share accommodations with you cancels or interrupts his/her trip due to any of the covered reasons applicable to Trip Cancellation or Trip Interruption and you do not cancel or interrupt your trip, you could be eligible for reimbursement up to the stated maximum benefit amount.
Optional Travel Inconvenience: This optional benefit upgrade includes 15 covered reasons. This pays a fixed amount per stated inconvenience up to a benefit maximum. Some of the reasons include:
Cruise Disablement: Applies if you are confined for more than 6 hours on the cruise ship without one or more of the following essential provisions: power, food, water, or restroom facilities or due to a crime that occurs on the cruise while on a Trip.
Cruise Diversion: Applies if your cruise does not stop at a scheduled port of call due to inclement weather, a natural disaster, a hijacking, an unannounced strike, a civil disorder or riot, a Terrorist Incident, a mechanical breakdown or a medical incident involving another passenger on the ship.
"Travel insurance is no longer one-size-fits-all, Consumers want to pair their trip with the right coverage, not necessarily a product designed as a catch-all with benefits that may not apply to them. We created this product to provide cruisers with a combination of our core travel protection products and new benefits that are relevant to their specific trip type."
says Travel Insured's VP of Strategic Partnerships, Isaac Cymrot.
Cancellation Coverage for the Unexpected
Travelers can plan their cruises with confidence knowing there are 25 covered reasons for Trip Cancellation included under the Cruise Trip Protector plan. This includes a Trip Cancellation peril for insufficient or excessive water levels regarding river cruises.
This product also features Cancel for Any Reason coverage as an optional benefit upgrade. Each cancellation benefit has different requirements and reimbursement amounts.
Trip Cancellation: The Trip Cancellation benefit is included in the base Cruise Trip Protector coverage. Cancelling your trip for a covered reason any time prior to the scheduled departure date can reimburse up to 100% of your pre-paid, non-refundable trip cost.
Water Level Cancellation Peril: This peril may apply if your river cruise is unable to operate or complete its scheduled itinerary due to insufficient or excessive water levels along the scheduled cruise itinerary route. Proof of the river cruise diversion must be documented by the Travel Supplier
Optional Cancel for Any Reason (CFAR): CFAR can be added to the Cruise Trip Protector at an additional cost to cover cancellations outside of what is covered under the Trip Cancellation benefit. CFAR can reimburse up to 75% of prepaid, non-refundable trip cost if you cancel your trip for any reason at least 48 hours prior to your scheduled departure date. CFAR must be purchased within 21 days of the date your initial deposit made toward your trip is received. Additional terms apply.
About Travel Insured International
Founded in 1994, Travel Insured International (TII) is a leading travel insurance provider, offering quality worldwide travel insurance protection for more than 25 years. Products include Emergency Assistance and Evacuation, Trip Cancellation and Trip Interruption Protection, Baggage Insurance, Airline Ticket Protection, and plans that include medical benefits. TII is part of the Crum & Forster Accident & Health Division. Rated A (Excellent) by A.M. Best (2020), Crum & Forster is a national property and casualty group of insurance companies owned by parent company Fairfax Financial Holdings Limited. Since 2000, Crum & Forster Accident & Health has offered a robust portfolio of specialty insurance and reinsurance products, including medical stop loss and excess, specialty risk, pet, travel and other voluntary and affinity benefits.
TravelPulse | December 14, 2020
The year 2020 will be known for ended travel and major interruptions in the hospitality industry. One positive takeaway has been the diverse sort of disturbance the area has confronted – digital disruption. In an industry traditionally more slow to receive the most recent technologies, COVID-19 intensified the need to increase measures, upgrade tasks and move to smart technologies that address the new health and safety necessities for hotels.
With news on vaccines and numerous locales emerging from lockdowns, there is light toward the finish of this dark tunnel. It's the ideal opportunity for hotels to invest in new technology to help support travelers' confidence and get ready for recovery. The following are a couple of tech patterns to look for in 2021 that will have a major effect on staff and guests in the new year.