Hotels.com: Passion for travel is on the rise, highest since 2004

Travel Daily Media | April 02, 2019

According to the latest data from Hotels.com, there has been a 3% increase in global accommodation prices, reaching levels not seen since 2004.There’s no sign of a slowdown for the global travel industry, according to the latest Hotel Price Index (HPI) from Hotels.com. The prices travellers paid for overnight accommodation rose 3% globally in 2018, with every regional index, except the Pacific, receiving a boost.The growth in travel comes despite uncertainty such as Brexit; the wildfires in California; drought in South Africa and earthquakes in Japan. Travellers also showed resilience and renewed confidence in destinations touched by unrest like Paris, Egypt and Turkey, as well as regions experiencing currency fluctuations like South America, and areas in North America affected by natural disaster.

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TRAVEL TECHNOLOGY

Brex Launches Integrated Travel Solution

prnewswire | March 27, 2023

Brex today announced Brex travel, a premium travel management experience that delivers comprehensive booking and management capabilities, all in the Brex dashboard and mobile app, with unbiased global inventory, self-service trip changes, and 24/7 agent support. With the addition of travel, Brex is extending Empower to provide the first, all-in-one global system that integrates card, expense management and travel in one app. Brex has partnered with Spotnana, to build its travel capabilities from the ground up on top of Spotnana's modern, cloud-based Travel-as-a-Service platform. Empower was designed to address the needs of companies as they grow, from startups through enterprise-level companies. With business travel picking up, modern companies need an effective solution to manage global travel end-to-end. Brex delivers an integrated experience providing employees with a self-serve solution to book and manage trips. Automated receipt capture and approvals drive higher compliance and real-time visibility for finance teams. Live budgets allow them to proactively provision and track spend in real time to keep everyone accountable, within policy and on budget. Manage travel budgets in one place. With Brex Empower's integrated card, spend and travel management system, finance teams can create budgets and policies to manage travel across the entire company. Brex travel enables finance teams to roll out customized travel budgets across an organization, enabling individuals and teams to book travel compliant with spend policies. When all trip expenses are managed in the same budget, there is real-time visibility into how spend is trending, giving leaders the ability to manage travel spend proactively, putting travel dollars to where they have the most impact. Employee experience drives compliance. Brex travel delivers a consumer-grade booking experience, with an unbiased global inventory that provides employees with the most comprehensive choices and gives companies access to preferred rates. This reduces the need to book travel outside of the system, increasing adoption and improving policy compliance. With automatic approval of expenses that are in policy, managers can focus only on the exceptions while employees book their flights, swipe their card at restaurants, and check out from the hotel. And, a modern UI and easy-to-use mobile app increases employee adoption, helping keep travel in policy and in budget. "Most employees find it hard to comply because they don't know what the policy is, and it takes a lot of effort to collect receipts and memos for every purchase," said Henrique Dubugras, co-Founder and co-CEO of Brex. "With Brex travel, you can easily see the right policy on the mobile app at the time of booking, and we automate receipt collection, memos and approvals on trips." "Our previous solution was clunky and slow. Brex's easy-to-use platform takes the hassle out of booking business travel with built-in controls to ensure total compliance. The difference has been night-and-day." – Jeff Cullinane, Vice President of Strategy, Integration, & PMO at Satellite Healthcare A global travel platform. As a truly global solution, employees can book travel to anywhere in the world and access 24/7 customer support wherever they are. Brex's travel inventory is unbiased and not impacted by commissions, a common practice in the business travel industry. Brex travel increases trust and adoption by providing the most comprehensive inventory and range of choices to a business traveler — including global distribution system (GDS) fares, direct API integrations with airlines, basic economy seats, local and low-cost airlines (often left out of most travel systems), as well as hotels and car rentals in all major countries. "Brex is an innovator that shares our passion for delivering superior customer experiences," said Sarosh Waghmar, Founder and CEO of Spotnana. "We are excited to partner with Brex and provide the core travel infrastructure that enables them to expand the Empower platform and create an end-to-end travel and expense solution." Brex travel builds on the momentum of the Empower platform. Since launching in 2022, Empower has experienced rapid growth, onboarding hundreds of thousands of employees globally and adding hundreds of new capabilities and integrations. Empower is supported in more than 100 countries and used by companies like DoorDash, Coinbase, Indeed, Superhuman, SeatGeek, Built Technologies, and Scale AI to manage their global spend on one platform. Travel customers on Empower include GoGuardian, Miso Robotics, FMX, Satellite Healthcare, and more. About Brex Brex is the first fully unified global spend platform — with corporate cards, expense management, reimbursements, bill pay, and travel, all in one place. Brex makes it easy for finance teams and founders to manage every aspect of global spend at scale by empowering their employees anywhere to make better financial decisions. Brex proudly serves tens of thousands of businesses, from enterprises to startups. About Spotnana Spotnana powers unparalleled global travel experiences. We are modernizing the infrastructure of the travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. Our Travel-as-a-Service Platform makes travel simpler and more affordable for corporations, while enabling our ecosystem of agency, supplier, and technology provider partners to increase operational efficiency, unlock new revenue sources, and accelerate innovation.

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HOSPITALITY TRENDS

Porsche and Nobu Hotel Atlanta debut immersive hospitality experience

globenewswire | May 12, 2023

Porsche Cars North America, Inc. (PCNA) and Nobu Hotel Atlanta have teamed up to create an immersive, first-of-its-kind hospitality experience for travelers from across the globe. Located just north of Porsche’s U.S. headquarters, Nobu Hotel Atlanta unveils today the new Porsche Icon Suite and Porsche Classic Room. As the first Nobu property worldwide to offer a Porsche-themed experience, the newly opened Buckhead hotel offers stunning accommodations and a host of exclusive amenities designed to give guests an unforgettable stay. “From our sports cars to the experiences we offer, the goal is to provide an elevated experience for everyone who engages with our brand,” said Ayesha Coker, Vice President of Marketing of PCNA. “We’re thrilled to see this collaboration come to life as two luxury brands come together for Atlantans and travelers from around the world who’re seeking a unique and immersive stay while visiting Atlanta.” Nobu Hotel Atlanta has elegantly designed a room and suite that seamlessly integrates sleek Porsche-inspired art and decor as well as exclusive memorabilia celebrating iconic Porsche moments. Guests will also find best-in-class amenities consistent with Nobu’s signature attention to detail and customized for the Porsche-minded lifestyle. Among these are a Porsche-dedicated executive conference room onsite for guests looking to host business meetings. For those who are interested in exploring the city, they can take a ride in one of the property’s all-electric Porsche Taycan house cars, expertly navigated by dedicated personal drivers. With excitement in store at every turn, Nobu Hotel Atlanta will offer an elevated package for those looking to shift their stay into high gear with a two-night stay in the Porsche Icon Suite with breakfast for two and Nobu’s Signature Omakase dining experience. Guests will also enjoy a stylized Nobu Champagne bottle in-room and will receive a personalized Porsche bathrobe to take home. For off-site excursions within a three-mile radius, the hotel will provide its Porsche house car service upon request. “At the heart of every Nobu Hotels’ collaboration is a desire to thoughtfully curate compelling experiences that enhance our guest journey,” said Rachael Palumbo, VP Global Hotel Branding at Nobu Hospitality. “With 75 years’ worth of brand excellence to its name, Porsche’s reputation as an automotive legend complements our global vision of delivering the highest level of luxury hospitality at an intimate level.” AboutNobu Hotel Atlanta Nobu Hospitality’s first Georgia hotel and restaurant are located in Atlanta’s prestigious Buckhead community. The new property features 152 rooms and suites; a Nobu restaurant with a bar and lounge; a rooftop swimming pool and deck; conference center; and a state-of-the-art fitness center with Technogym equipment. Designed by Rockwell Group, the hotel and restaurant are located within the Phipps Plaza luxury retail center, alongside Life Time® Athletic and Life Time Work®, a healthy living and entertainment destination; a 13-story, LEED-certified, Class A office building; and Citizens Culinary Market (opening soon).

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COMMERCIAL TRAVEL

Operto Guest Technologies Raises US$25 Million in Series-B Financing, Led By Centana Growth Partners

Operto | March 21, 2023

Operto Guest Technologies, a leading provider of automated solutions for 50 million-plus rooms in the global hospitality industry, today announced that it secured US$25 million in a Series-B financing round. The financing was led by Centana Growth Partners, with participation from Thayer Ventures, FUSE, Blackpines Capital Partners and Derive Ventures. Proceeds from the round will be used to further fuel Operto’s aggressive expansion in the global short-term rental and hotel markets, where it already works exclusively with Accor Hotels to power its global digital key program. This includes luxury hotel brands such Fairmont and Raffles, where Operto’s revolutionary contactless digital solutions can be leveraged to remove common friction points in the guest journey, while lowering operating costs and driving new sources of revenue for the hotel. "We are delighted to announce our B-Round funding, which will enable us to build upon our exceptional company growth over the past 3 years. It will accelerate our company mission to build cutting-edge technology solutions that drive amazing guest experiences, across the entire accommodation spectrum. In addition, our solutions will continue to deliver huge operational efficiencies for property owners and hosts by lowering costs and driving additional in-stay guest revenues, which is becoming increasingly important in today’s macroeconomic environment,” said Operto CEO Steve Davis. “Hospitality is one of the last major industries to be disrupted by technology, and we believe there is a significant opportunity to bring the benefits of simple, affordable automation to the sector. We are excited about the future, and we look forward to making a real difference to the accommodation industry." “Operto is leading the digital transformation of the hospitality industry by creating a seamless, automated check-in and check-out experience for its customers,” said Eric Byunn, co-founder and partner at Centana Growth Partners. “Centana has been following the digitization of the hospitality industry closely, and we are very excited about this sort of innovative disruption streamlining the experience of owners, hosts, and guests. We will leverage our expertise in the payments and commerce ecosystem to work with Operto as they continue to innovate in an industry with such enormous potential.” In addition to the funding announcement, Operto is pleased to announce that Sam Shank has joined the company’s Board of Directors. Shank, who was previously CEO and founder of HotelTonight and former head of Airbnb’s Commercial Team, brings a wealth of hospitality and travel industry experience to Operto. "Operto's cutting-edge technology solutions are reshaping the hospitality industry, and I am excited to be a part of the journey,” said Shank. “I look forward to working with the team to help drive growth and innovation." Operto’s automated, customizable platform enables hotels, property managers and others to remotely provide access as well as monitor and control a wide range of devices and systems, including smartphone-enabled guest verification, security deposit and payment, electronic elevator and room access. By providing property managers with real-time data and insights, Operto helps streamline operations, reduce costs and enhance the guest experience. Operto Guest Technologies is well-positioned to continue its rapid growth and expansion into new markets. The company is committed to delivering innovative solutions that help property managers improve efficiency, reduce costs and provide a better experience for their guests. About Operto Guest Technologies Operto Guest Technologies is a Vancouver-based company that provides smart property automation solutions for the hotel and vacation rental sectors. Operto’s platform enables property owners and managers to remotely monitor and control their properties, enhancing the guest experience while improving operational efficiency. The company's solutions can integrate with existing property management software and are customizable to meet the unique needs of each property. Operto Guest Technologies' solutions have been adopted by property managers and owners in over 100-countries worldwide.

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