HRS launches payment platform

Buying Business Travel | October 28, 2019

HRS launches payment platform
Hotel solutions provider HRS has launched a new corporate hotel payment platform designed to help companies drive policy adoption. Named Invisible Pay, the platform addresses two problems HRS says can cause travellers to book off policy – payment complications at the hotel front desk and complicated expense reporting. HRS said Invisible Pay leverages its proprietary hotel management platform to provide solutions that can benefit business travellers, their companies and their preferred properties. The launch of the platform follows recent research by the GBTA that shows business travellers value simpler payment processes, with 88 per cent saying they would book a hotel where their company offers central or direct payments over one that does not.

Spotlight

The US travel space is rapidly changing. Driving this disruption are three major trends that go hand-in-hand: personalization, early stage consumer acquisitions, and mobile. Personalization is the biggest trend in travel. As of 2017, 57% of US travelers felt that brands should tailor their information based on the personal preferences or past behaviors of consumers. Google and other industry tech giants, like Facebook and Amazon, have been leading this charge through earlier, customized consumer acquisitions. The use of mobile has been paramount in the personalization of travel sales. Mobile also serves as a key platform in early customized consumer acquisitions, experiencing a 50% uptick in travel-related questions stemming from smartphones.

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TRAVEL TECHNOLOGY

Allegiant Collaborates With AWS To Take Its Customers To The Cloud

Allegiant | November 09, 2021

Allegiant (NASDAQ: ALGT) announced a five-year collaboration with Amazon Web Services (AWS), Inc., selecting AWS as its Preferred Cloud Provider. With its unique-to-industry focus on leisure travel, providing affordable, nonstop flights to premier vacation destinations, Allegiant has evolved as an integrated travel company, increasingly offering lodging, rental cars and access to special experiences to customers. Known for a nimble air service model which can add or reduce capacity according to seasonal demand, the Las Vegas-based carrier is in a unique position of growth emerging from the COVID-19 pandemic. Working with AWS enables Allegiant to strengthen customer engagement through increased personalization across its digital channels, while affording a more elastic, reliable IT infrastructure with significant development advantages for business units across the company. "In addition to providing unprecedented access to nonstop flights across our unique network, Allegiant aims to be the leading leisure travel marketplace, bringing our customers destination entertainment experiences like live music and sports events, as well as lodging and rental cars," . "Amazon is known for world-class personalization, bringing intelligence and utilizing smart information to create seamless experiences for customers. In collaboration with AWS, Allegiant is bringing richer data and insights to all our customer offerings – to ensure we are taking the right actions to make our customers' lives better. The platform gives us incredible tools for automation and continuous learning that will improve and optimize the customer experience across our platforms – from website and mobile app to all levels of communication." -Scott DeAngelo, Allegiant's executive vice president and chief marketing officer DeAngelo also views AWS as a development platform ideally matched to Allegiant's recently-launched customer loyalty program, Allways Rewards. "Allways is a generational departure from traditional miles-based airline loyalty, taking its inspiration instead from the best innovative technology and retail programs that make earning, tracking and using rewards incredibly easy," he said. "Utilizing the AWS platform, Allways will bring a level of continuously improving personalization that is unprecedented in the airline and leisure industry." Working with AWS also affords Allegiant a more elastic, scalable information technology infrastructure to support its operations. Since starting to build with AWS this spring, Allegant has already significantly reduced its footprint in traditional fixed data centers, and plans to exit those facilities entirely and move to AWS. AWS gives us flexible, nimble infrastructure to match our business model," said Rob Wilson, executive vice president and chief information officer. "Where fixed data centers are limited by their nature, the cloud environment gives us infinite virtual data centers that not only process information faster, but can also scale up and down to meet our business needs, just as the airline operates in peaks. It also gives us more redundancy and instant disaster recovery if needed, which is essential in our 24/7 business environment. While Allegiant has already realized significant cost savings in IT infrastructure, Greg Anderson, Allegiant's executive vice president and chief financial officer, says that's just the beginning. "Our work with AWS is about creating business opportunities and efficiencies across the company," he said. "We are poised to leverage the data mining and predictive analytic capabilities of the cloud to significantly improve business operations with products and solutions that make us better - from our Operations Control Center (OCC) that plans and manages flights across our system, to payment fraud prevention and several corporate functions using advanced computations. This relationship is foundational to our ability to better serve our customers, and to innovate and grow well into the future. Allegiant's focus is on connecting customers with the people, places, and experiences that matter most via affordable travel," said David Peller, managing director, travel and hospitality at Amazon Web Services. "Relying on AWS as its preferred cloud provider will enable the company to develop offerings that will meet the travel and leisure needs of customers with greater personalization, connected experiences, and enhanced customer service. AWS's proven and secure infrastructure, operational experience and reliability, and rate of innovation will help the company maintain its foundation of providing reliable and affordably accessible air travel while helping them meet their goal of becoming a more customer-focused airline. Allegiant – Together We Fly™ Las Vegas-based Allegiant (NASDAQ: ALGT) is an integrated travel company with an airline at its heart, focused on connecting customers with the people, places and experiences that matter most. Since 1999, Allegiant Air has linked travelers in small-to-medium cities to world-class vacation destinations with all-nonstop flights and industry-low average fares. Today, Allegiant's all-Airbus fleet serves communities across the nation, with base airfares less than half the cost of the average domestic roundtrip ticket. For more information, visit us at Allegiant.com. Media information, including photos, is available at http://gofly.us/iiFa303wrtF

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TRAVEL TECHNOLOGY

Malaysian based Travel Technology Startup TixCarte Partners with Amsterdam’s Ticketing Platform to Further Enhance Inventory

TixCarte | February 12, 2021

In numerous regards the effect of Covid-19 to the tourism industry is apparent and without a doubt changing. With travel limitations basically everywhere on the world and the majority of the tourism attractions being closed down, COVID-19 has managed a staggering hit to the business. Notwithstanding, rotating or adjusting to endure is one exertion to remain in business and will include the utilization of technology which could carry a positive lift to new companies occupied with travel tech as a component of the way to recovery. Tixcarte Group Sdn Bhd (TixCarte) a Malaysian based travel technology startup today reported partnership with Tiqets for the arrangement of stock for attractions by means of their Automated Programming Interface (API) reconciliation arrangement. The cloud-based technology platform offers a distribution framework that associates travel stage accomplices straightforwardly to a large group of attractions and stock. By means of Tixcarte’s tech tools and APIs, attractions and activities would be able to increase sales by automatically accessing various reseller and distribution channels rather than depending only on their conventional travel agents. Headquartered in Amsterdam, Tiqets brought USD60million up in Series C financing which was driven via Airbnb. To date Tiqets have more than 1 million application downloads with in excess of 10 million tickets sold to in excess of 2,000 venues.

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HOSPITALITY TRENDS

Wyndham Hotels & Resorts Proudly Welcomes the Bristol Panama to its Registry Collection Hotel Portfolio

Wyndham Hotels & Resorts | December 10, 2021

Wyndham Hotels & Resorts, the world's largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries, welcomes The Bristol Panama, a Registry Collection Hotel to the company's growing portfolio. This elegant and award-winning luxury hotel is the second hotel to join its recently-unveiled brand, Registry Collection Hotels.Situated in the heart of Panama City's Financial District, the sophisticated hotel provides easy access to the city's top attractions like the Old Quarter, Panama Canal, and Biomuseum. With 125 luxurious bedrooms and 48 executive residences, the hotel appeals to business and leisure travelers, corporate groups, and prominent social events, with more than 10,000 square feet of event space including a stylish Ballroom. One of the most recognized hotel in Panama City since it opened its doors in 1997, the elegantly designed property pays homage to Panama's rich architectural heritage, in a framework set with more than 50 works of modern art by renowned Latin American Artists and the hotel also offers a full-service spa, outdoor swimming pool, and modern Panamanian fusion cuisine. Bristol Panama a Registry Collection Hotel is managed by VerdeAzul Hotels, a leading Panamanian company in the hotel sector. The hotel has been recognized as one of the 10 best hotels in the Caribbean and Central America by Condé Nast Traveler, by the travel guide "Forbes," and TripAdvisor's Travelers Choice Award. For more than 10 years it has been part of the Signature and Virtuoso programs for luxury travelers. Handpicked to deliver incredible experiences in spectacular destinations, Registry Collection Hotels combine individuality with thoughtful design and world-class service. From unique architectural details to dream-worthy locations, every stay with Registry Collection Hotels is meant to be as unique and indulgent as the hotels themselves. The Bristol Panama, a Registry Collection Hotel, joins Grand Residences Riviera Cancun, a Registry Collection Hotel, which was introduced in June 2021 as the collection's flagship property. "With our prestigious new Registry Collection Hotels brand, independent luxury hoteliers can take advantage of Wyndham's global reach and services,The Bristol Panama is a luxury hospitality icon in Panama City, and we're honored to welcome the property to the Wyndham portfolio." -Scott LePage, President Americas, Wyndham Hotels & Resorts. About Bristol Panama, a Registry Collection Hotel Considered one of the most elegant hotels in the city, the Bristol Panama, a Registry Collection Hotel reflects Panama's rich architectural heritage in an atmosphere of magnificent sophistication in the heart of the financial district. Minutes from many lively and leisurely attractions, the hotel features 125 guestrooms, a Panamanian décor inspired bar and terrace, an outdoor swimming pool and solarium, a locally renowned Spa with breathtaking views and an extraordinary culinary experience inspired in Panamanian cuisine. About Registry Collection Hotels Get lost in your travels and let Registry Collection Hotels meet you there. With thoughtful design, brilliant service and unsurpassed attention to detail, our handpicked hotels and resorts deliver incredible experiences in spectacular destinations around the world. Book your next stay at www.registrycollectionhotels.com or visit www.wyndhamdevelopment.com to learn more about how we're elevating individuality for independent-minded luxury hotel owners and developers around the world. Registry Collection Hotels are affiliated with but separate from The Registry Collection, the world's largest luxury exchange program. About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world's largest hotel franchising company by the number of properties, with approximately 9,000 hotels across nearly 95 countries on six continents. Through its network of approximately 803,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 22 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company's award-winning Wyndham Rewards loyalty program offers over 90 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.

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Spotlight

The US travel space is rapidly changing. Driving this disruption are three major trends that go hand-in-hand: personalization, early stage consumer acquisitions, and mobile. Personalization is the biggest trend in travel. As of 2017, 57% of US travelers felt that brands should tailor their information based on the personal preferences or past behaviors of consumers. Google and other industry tech giants, like Facebook and Amazon, have been leading this charge through earlier, customized consumer acquisitions. The use of mobile has been paramount in the personalization of travel sales. Mobile also serves as a key platform in early customized consumer acquisitions, experiencing a 50% uptick in travel-related questions stemming from smartphones.