FEATURES AND ADVICE

IACE Travel Launches LIVE Virtual Tour to Hidden Treasures in Japan Series

IACE Travel | October 26, 2020

In light of international flight restrictions, IACE Travel is offering a different route for travelers missing out on trips to Japan. With the cooperation of Kotohira Bus Company, IACE Travel launches a series of virtual tours to the "Hidden Treasures in Japan." Broadcast live from Japan, this virtual tour series brings tourists to some of Japan's lesser known towns and villages. This is a new way of taking virtual tours than has ever been experienced. Get an idea of where to go and how to prepare for your next trip!

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HOSPITALITY TRENDS

Jurny Releases Free, AI-Enhanced Property Management System and Tools Powered by GPT-4

prnewswire | May 24, 2023

Jurny, Inc., a pioneering hospitality tech company powering operations for short-term rental (STR) properties across the globe, is rolling out its latest and most robust operating system to date. Available now, JurnyOS 2.0 is powered by GPT-4 and features dynamic AI tools designed to connect, optimize and automate operational tasks and guest management. JurnyOS 2.0 Highlights: Never Miss a Message with Nia - Nia is Jurny's advanced AI assistant built on GPT-4, which can automate tasks and enhance customer service while improving operational efficiency. It is already more accurate at many tasks than the average human agent and, thanks to generative ai, is rapidly improving each day; Nia can already handle full conversations with guests, making it infinitely scalable. Premier Management in a Free PMS - Jurny now offers the industry's only completely free PMS leveraging generative AI to assist hosts with managing their properties. With no onboarding fees, an intuitive user interface (UI), and the help of Nia, properties are live in minutes, not months. One (Click) and Done - Jurny's new OS and PMS feature the industry's most robust integration for Airbnb. Property managers can sign in once to seamlessly connect to the Airbnb platform, sync content and historical data, update rates and availability, and receive bookings in real time from the easy-to-use Jurny platform. All-in-One Vertically Integrated System - Remove the hassle of finding the best tools and say goodbye to tracking multiple licenses and renewal dates. Jurny offers a natively integrated best-in-class technology stack, including popular tools like Wheelhouse, Autohost, Minut and others for advanced analytics & reporting, channel management, reputation management, electronic payments, IoT access control, website development and more. Luca Zambello co-founded Jurny after more than a decade of working in different areas of the hospitality industry. After building and managing a luxury rental business in Los Angeles, which grew to more than 300 units across five markets and grossed over $1 million in its first year, Zambello quickly realized how archaic existing operational management solutions were and began developing tech in house. In 2019, he and his team launched Jurny to fix the fragmented and costly property management model through modern, transformative technologies. Today, Jurny is leading the industry's transition to the digital age, utilizing AI and automation in smart ways that enhance the guest experience. According to a recent report from Skift on generative AI's impact on travel, customer service and guest support is one of the most expensive cost centers for short-term rental management companies and the hospitality industry as a whole. "The release of Jurny's AI-enhanced technology and access to its premium PMS for free is poised to transform the industry," said Andrew Kitchell, Founder & CEO of Wheelhouse. "By democratizing access to advanced tools that were once only available to the biggest players, Jurny is not just changing the game, it's leveling the playing field for everyone in the industry." About Jurny, Inc Jurny helps vacation rental and short-term rental (STR) hosts to reimagine property management through its free property management software (PMS) and cutting-edge artificial intelligence (AI)-driven JurnyOS, powered by GPT-4. As the most advanced ecosystem in the industry, Jurny enables single-click native integration with Airbnb and other leading solutions for channel sales, dynamic pricing, guest verification, IoT device management, customer service and more.

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HOSPITALITY TRENDS

Elavon signs exclusive deal with Amazon-approved partner The Digital Line (TDL) to launch new range of digital services in hospitality industry

businesswire | May 19, 2023

Global payments provider Elavon has partnered with The Digital Line (TDL) on a voice-activated solution for the hospitality industry. The solution – Audico – utilises the Amazon Alexa device to deliver a variety of voice-driven services. Elavon is the exclusive payments provider for the Audico solution in hospitality, globally. Hemlata Narasimhan, Elavon Merchant Services President in Europe, says, “Virtual assistant technology is the future of hospitality, and we’re thrilled to be powering the payments behind Audico. This is all about improving the customer experience, and a large part of this is seamless payments. We’re pleased to be partnering with Amazon’s approved partner The Digital Line to make this happen.” Audico is unique in the UK market, and has already been implemented at the world-famous Ascot Racecourse in Southeast England, where premium customers can call for betting services, order food and drinks, and purchase merchandise from their private boxes all with a few simple words to Alexa. The audible command is then relayed to staff as a Card Not Present transaction, and payment is made using a pre-determined account preference such as a credit card. Audico is also being explored as a room service solution in hotels, and in premium hospitality areas at other venues and stadiums, as well as providing a landmark series of services in the health care industry. George Vaughan, The Digital Line’s CEO, says, “This partnership represents a unique opportunity for two recognised brands to collaborate on initiatives that will revolutionise multiple business verticals, including hospitality, venues and health care, delivering a level of digital transformation not seen before.” About The Digital Line A commercial research, information, and technical innovation consulting firm, The Digital Line (TDL) has a specific interest in venues, hospitality, retail, education, and healthcare. TDL offers a full range of professional services to help companies in various industries create their plans for upcoming technological endeavours and support the deployment of critical projects in a more creative and cost-effective manner. TDL also collaborates with cutting-edge businesses, products, and institutions, placing it at the forefront of the latest wave of technical advancements and because of its intelligent integration of private, public, and academic entities, is able to push the limits of disruptive digital technologies.

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COMMERCIAL TRAVEL

Travelport Acquires Deem for Furthering Investment in Innovation

Travelport | March 13, 2023

Travelport, a global technology company for travel, has recently acquired Deem for further investment in innovation to modernize the retailing and corporate travel sector. This acquisition would improve Deem's speed to market and allow seamless integration of multi-source content. Deem is a modern technology solutions provider for the corporate travel industry and previously worked under Enterprise Holdings, a mobility solutions provider. It has a suite of online booking and travel technology products designed especially for business travelers, travel managers, travel-management companies and suppliers. It is making the corporate travel experience more efficient for all. It is entitled as one of the 'Fast Company's Most Innovative Companies of 2022'. It aims to continue growth in its share of the corporate travel business, and the Travelport's investment is further increasing that growth at a global level. Travelport is an established NDC leader and launched the end-to-end solution for American Airlines' NDC content. It plans to enhance its position with the swift technical integration of Deem company. It will avail Deem of the NDC offers, products and services. The NDC content is important for travel agencies, corporations and travelers, particularly those in North America. Currently, North American airlines are shifting some content exclusively to NDC. CEO of Travelport, Greg Webb said, "The game-changing acquisition of Deem by Travelport will fulfill a growing, post-pandemic need for a tight, fully-integrated corporate tool that will provide access to all multi-source content, including NDC." He added, "We've been laser-focused on investing in technology innovation, and Travelport+ has simplified the agency workflow, upgraded how travel content is curated, and enabled modern travel retailing. Now with the acquisition of Deem, Travelport will provide corporate travel with award-winning, complementary tools that are as revolutionary, modern, and easy-to-use as Travelport+." (Source – Cision PR Newswire) About Travelport Headquartered in Langley, Berkshire, Travelport, an information technology and services provider for travel, offers solutions for technology, travel commerce, travel, distribution, payment, airlines, travel agents, online travel agencies, travel management companies, corporate travel, B2B, cloud, search, business intelligence, data, and travel industry. It has been working as a worldwide travel retail platform since 1971. Its huge marketplace, Travelport+, connects buyers to sellers for exceptional travel experience and modern digital retailing. It is an independent platform providing solutions for complex travel ecosystems through innovation. It supports bookings of travel suppliers worldwide.

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