Indonesia is initiating new tourism programs and incentives to boost its market in China

Travel and Tour World | June 18, 2019

Indonesia has attracted more Chinese tourists and rising investments under the agenda of the China-proposed Belt and Road Initiative (BRI), and has been bringing in new tourism programs and incentives to boost its market in China.Indonesia is rich in natural resources and culture, which attract tourists from all over the world. China has remained its biggest market for several years, as said by Deputy Minister for Tourism Marketing II Nia Niscaya.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Related News

BUSINESS TRAVEL, AIRLINES AND AIRPORTS

Avelo Airlines Reports Strong Booking Trends from Delaware Valley

Avelo Airlines | January 19, 2023

On January 18, 2023, Avelo Airlines reported strong booking trends before the much-awaited introduction of the airline's base at Wilmington Airport (ILG). This launch will take place on February 1, and from that date onwards, the company will offer nonstop flight services to Florida from the most convenient location in Delaware Valley. Andrew Levy, Chairman and CEO at Avelo Airlines, said, "With 14 days to go, we are very encouraged by the initial demand from across the four-state Delaware Valley region. We are seeing strong booking trends across all five Florida destinations Avelo will serve from Wilmington. It is clear there is a lot of excitement about the convenient, affordable and reliable service Avelo is bringing to the region." (Source – Cision PR Newswire) With Avelo's ILG base opening in two weeks, the airline plans to provide nonstop flights to five popular destinations in Florida: Fort Myers, Fort Lauderdale, Tampa, Orlando, and West Palm Beach. In addition, Avelo will run a special inaugural flight on February 1 from Wilmington to Orlando International Airport (MCO), the busiest and most convenient airport in Central Florida, to mark the opening of its ILG base. The company will begin by placing one Boeing Next-Generation (NG) 737 at ILG along with 35 Crewmembers (employees), including pilots, aircraft technical operations and maintenance, airport customer service, flight attendants, and supervisors. In the United States, Avelo now offers service to 34 locations. By operating on overlooked routes to underserved communities across the nation, the airline has ushered in a new era of choice, convenience, and competition in air travel. About Avelo Airlines Founded in 2020, Avelo Airlines was established with a simple goal - Inspiring Travel. Through its Soul of Service culture, the airline keeps people at the heart of everything, allowing customers to save time and money, avail low everyday fares, and experience refreshing convenience. Avelo operates a fleet of Boeing Next-Generation 737 aircraft and serves 34 popular locations across the United States, with five bases: Tweed-New Haven Airport in Southern Connecticut (HVN), Hollywood Burbank Airport in Los Angeles (BUR), Orlando International Airport (MCO), Raleigh-Durham International Airport (RDU), and Wilmington Airport in the Delaware Valley (ILG).

Read More

TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS

ATP Adds New Features to Aviation Software Platform, Flightdocs Operations

ATP | January 20, 2023

On January 19, 2023, ATP, which offers information services and software solutions to the aviation industry, informed that it is planning to introduce a new set of features to its Flightdocs Operations software platform. The revamped product ensures smooth flight scheduling and trip planning using improved communication features that optimize data flow. The updates will be part of the new product showcase at NBAA's Schedulers and Dispatcher Conference in Nashville (Tennessee) from January 24 to 26, 2023. Flightdocs Operations provides flight operations management software to schedulers and dispatchers that utilizes real-time data and resource availability. The platform allows users to manage crew, create trips, and communicate with team members from a single, up-to-date calendar view. ATP ensures that passengers' personally identifying information is kept private and safe by using strong data and software controls. It is also fully cloud-based and ISO-certified. The native mobile solution, available as an iOS app, also works offline. This lets end users, who are frequently on the road, such as crews and pilots, sign in and complete electronic flight logs in locations without internet connectivity. Mike Profit, COO of ATP, shares, "The unique aspect about this groundbreaking tool is that it's one of the first and only cloud-based web applications on the market for flight operations and scheduling that is fully integrated with a maintenance tracking platform." He adds, "With this product, we are breaking down silos between maintenance and flight operations departments to eliminate any miscommunication between the two and improving operating efficiency in order to maximize aircraft uptime." (Source – Business Wire) Meanwhile, the Flightdocs Operations program will be exhibited at the conference at Booth 227. About ATP California-basedATP is the premier provider of software and information services in the aviation industry, serving over 75,000 aircraft maintenance personnel and 7,500 customers. The company provides a technology platform that increases flight uptime by helping manage everything, from operations and maintenance to diagnostics and manuals. As a result, thousands of aircraft operators use ATP, including 25% of the global commercial fleet and over 100 OEMs, while its customers have seen an average 23% decrease in downtime costs.

Read More

COMMERCIAL TRAVEL

Travelport Acquires Deem for Furthering Investment in Innovation

Travelport | March 13, 2023

Travelport, a global technology company for travel, has recently acquired Deem for further investment in innovation to modernize the retailing and corporate travel sector. This acquisition would improve Deem's speed to market and allow seamless integration of multi-source content. Deem is a modern technology solutions provider for the corporate travel industry and previously worked under Enterprise Holdings, a mobility solutions provider. It has a suite of online booking and travel technology products designed especially for business travelers, travel managers, travel-management companies and suppliers. It is making the corporate travel experience more efficient for all. It is entitled as one of the 'Fast Company's Most Innovative Companies of 2022'. It aims to continue growth in its share of the corporate travel business, and the Travelport's investment is further increasing that growth at a global level. Travelport is an established NDC leader and launched the end-to-end solution for American Airlines' NDC content. It plans to enhance its position with the swift technical integration of Deem company. It will avail Deem of the NDC offers, products and services. The NDC content is important for travel agencies, corporations and travelers, particularly those in North America. Currently, North American airlines are shifting some content exclusively to NDC. CEO of Travelport, Greg Webb said, "The game-changing acquisition of Deem by Travelport will fulfill a growing, post-pandemic need for a tight, fully-integrated corporate tool that will provide access to all multi-source content, including NDC." He added, "We've been laser-focused on investing in technology innovation, and Travelport+ has simplified the agency workflow, upgraded how travel content is curated, and enabled modern travel retailing. Now with the acquisition of Deem, Travelport will provide corporate travel with award-winning, complementary tools that are as revolutionary, modern, and easy-to-use as Travelport+." (Source – Cision PR Newswire) About Travelport Headquartered in Langley, Berkshire, Travelport, an information technology and services provider for travel, offers solutions for technology, travel commerce, travel, distribution, payment, airlines, travel agents, online travel agencies, travel management companies, corporate travel, B2B, cloud, search, business intelligence, data, and travel industry. It has been working as a worldwide travel retail platform since 1971. Its huge marketplace, Travelport+, connects buyers to sellers for exceptional travel experience and modern digital retailing. It is an independent platform providing solutions for complex travel ecosystems through innovation. It supports bookings of travel suppliers worldwide.

Read More