International Cruise & Excursions Gallery, Inc. Fuels Growth Through Acquisition of WMPH Vacations

Business Wire | December 12, 2019

Scottsdale-based International Cruise & Excursion Gallery, Inc. (ICE), the global leader in travel-based loyalty and reward solutions, announced today that it has acquired WMPH Vacations, an industry-leading large-scale, online retail travel company. Founded in 2004, WMPH is a South Florida travel agency that specializes in the distribution of cruise vacations through its popular online retail brands. WMPH, which stands for We Make People Happy, has an exceptional reputation within the cruise industry and is a key partner to all major cruise lines. WMPH serves the unique needs of a wide range of discerning travelers. WMPH’s popular iCruise.com brand is one of the best online resources for consumers researching and booking cruises. The iCruise digital experience is enhanced by WMPH’s free Cruise FinderTM app, a comprehensive cruise vacation-planning tool with over one million downloads.

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Destination and Tourism

Spirit Airlines and Liberty University Join Forces for Pilot Pathway

Spirit Airlines | September 15, 2023

Spirit Airlines partners with Liberty University to launch the Spirit Wings Pilot Pathway program, focusing on nurturing the next generation of skilled pilots. Liberty University aviation students can apply for the program after their sophomore year and a faculty recommendation, gaining conditional employment offers from Spirit Airlines, mentorship, and essential resources. The program enhances the academic experience at Liberty University and aligns with Spirit Airlines' commitment to developing a proficient and motivated pilot workforce. The company emphasizes its growth, new aircraft acquisitions, and improved pilot benefits, offering a promising future for Liberty Aeronautics graduates. On September 14, 2023, Spirit Airlines, a leading customizable travel options provider, has announced a collaboration with Liberty University to cultivate the next generation of pilots. Spirit Airlines has unveiled the Spirit Wings Pilot Pathway program, a strategic initiative to expand its pool of skilled aviators. This innovative program, hosted at Liberty University's School of Aeronautics in Lynchburg, Virginia, marks a significant milestone in the airline's mission to bolster its ranks of professional pilots. Liberty University students pursuing aviation degrees benefit from this partnership. Students may apply to the Spirit Wings Pilot Pathway program after completing their sophomore year and obtaining a faculty recommendation. Successful candidates will receive conditional employment offers from Spirit Airlines, essential resources like a Spirit Electronic Flight Bag (EFB) and invaluable mentorship opportunities. As they progress through their academic journey and accumulate flight hours, program participants will ultimately step into the role of a Spirit First Officer, contributing to the airline's commitment to excellence in aviation. This initiative enhances the educational experience at Liberty University and reinforces Spirit Airlines' dedication to cultivating a highly skilled and motivated pilot workforce. Ryan Rodosta, Senior Director of Flight Operations and System Chief Pilot at Spirit Airlines, shared, We put a lot of hard work into developing the Spirit Wings Pilot Pathway program and assembling a great group of partners making it incredibly rewarding to reach this key milestone. Liberty University offers a premier pilot training program designed to provide graduates with the skills to lead in the aviation field, and Spirit's growth creates opportunities for those graduates to achieve their dreams with us." [Source – Cision PR Newswire] Spirit's Pilots fly some of the industry's newest, most fuel-efficient aircraft to 90+ destinations across the United States, Latin America and the Caribbean. Eight brand-new Airbus A321neo aircraft are expected to be delivered in 2023, creating opportunities for First Officers to get promoted to Captain quickly. Recently, Spirit's pilots ratified a contract that includes a substantial pay raise and improved benefits. In addition to industry-leading training, Spirit provides its pilots with an exceptional quality of life. The partnership would open exceptional prospects for their graduates, offering Liberty-trained aviation professionals a distinctive pathway to Spirit Airlines upon meeting the requisite training and experience standards. Rick Roof, Dean of the School of Aeronautics, emphasized that Spirit Airlines would gain access to pilots distinguished by their outstanding technical competencies and character, making them valuable contributors to the aerospace sector. He further noted that Liberty Aeronautics graduates could envision themselves as integral members of the Spirit team, enjoying the advantages of being associated with a renowned industry leader and operating some of the most advanced aircraft worldwide.

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Travel Technology, Business Travel, Airlines and Airports

American Airlines and TravelBank offer better travel booking experience through New Distribution Capability (NDC)

PR Newswire | August 23, 2023

TravelBank is now offering New Distribution Capability (NDC) booking features with American Airlines through the TravelBank platform. The investments in technology made by American Airlines and TravelBank, which is now part of U.S. Bank, provide customers an enhanced shopping experience with more access to fares and greater availability of services and benefits offered by American Airlines through the TravelBank platform. TravelBank users are now able to use credits from a canceled or changed flight to keep everything in one place. Now, American Airlines makes legacy EDIFACT tickets exchangeable through NDC-based connections. It is the first airline to have this type of functionality. Users can expect a consistent and seamless experience booking, canceling, and rebooking any American Airlines flight booked on TravelBank regardless of the content source. "American Airlines is focused on providing a modern retailing experience and this is just one more initiative that gives customers access to enhanced content and functionality," said Neil Geurin, managing director of Airline Retailing, American Airlines. American Airlines makes it easier for its fliers using TravelBank to: Reschedule flights and turn canceled flights into new flight fares; Use existing tools and browse the ecosystem on their own, shortening processing times and Benefit fromNDC options, resulting in a more seamless experience with relevant, tailored content via modern retailing channels. "American Airlines is helping us maintain our mission of bringing customers a best-in-class experience and the most up-to-date technological advancements," said Duke Chung, co-founder and CEO of TravelBank. "Customers booking on American Airlines will now have the most seamless experience from pre-booking to post-booking." About TravelBank TravelBank is an all-in-one travel, expense, and corporate card management platform acquired by U.S. Bancorp, parent company of U.S. Bank, in 2021. TravelBank powers data-backed financial decisions for more than 15,000 companies. TravelBank helps reduce company expenditure by 30% on average while improving the employee experience through a user-friendly design, fast expense reimbursements, and travel rewards program. Businesses can design and deploy custom travel and work from home expense policies with ease, and create a baseline for spend that matches the needs of an organization. TravelBank's platform guides employees to stay within their company budget, so financial admins and decision-makers can focus on the core business, not the nuances of a company policy. Organizations of all sizes can harness the experience of TravelBank's in-house travel team alongside a dedicated customer success team for 24/7 concierge-level support, available by phone, email, or chat. Learn how to better manage your company's business spend by visiting travelbank.com today.

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Travel Technology

ALTOUR Launches ALTOUR Capture to Help Corporate Clients Manage Travel 'Leakage'

prnewswire | August 14, 2023

ALTOUR, one of the world's largest travel management companies and a division of Internova Travel Group, is launching an innovative new product, ALTOUR Capture, that will help corporate clients keep better track of their employee travel. Even the most well-managed business travel programs experience some leakage — with employees booking trips outside the TMC of record. That can lead to a loss of savings acquired through negotiations with preferred suppliers and a breakdown in duty of care obligations. ALTOUR Capture solves the leakage problem by allowing travel managers at companies that are ALTOUR clients to view all travel bookings made by employees, whether or not they go through the TMC of record. Travel managers can then leverage that information for use in negotiations, conduct a price comparison and wrap duty of care to ensure travel notifications and traveller safety. This real-customer data will help drive change in one of business travel's thorniest issues. "Capturing all travel bookings is crucial for providing proper duty of care to employees," said Dr. John Rose, Chief Risk & Security Officer for ALTOUR. "It enables the company to proactively manage risks, respond to emergencies effectively, comply with legal requirements, and foster a culture of safety and employee well-being." With customer data driving change, ALTOUR Capture is the result of a partnership with three leading technology companies in the travel industry: CapTrav, capturing and aggregating off-channel booking data to populate ALTOUR's reporting environment; Prime Numbers Technology, providing best-in-class travel management reporting; and Oversee (formerly Fairfly), providing re-shopping for off-channel bookings when it makes sense for the client. Under the direction of Dr. John Rose, ALTOUR is committed to ensuring a more holistic duty of care program, no matter where the traveller books. Brandon Strauss, CapTrav President and a partner and cofounder of KesselRun Corporate Travel Solutions, says KesselRun has been studying the problem of off-booking for more than 20 years across clients of all sizes and industries. He estimates airline leakage at 15 percent or more and hotel leakage at 40 percent or more. "Even with world-class best efforts, there will always be off-channel bookings for a travel manager to deal with," said Lee Thomas, ALTOUR's Chief Operating Officer and President, Business Travel. "Road warrior preferences, loyalty incentives, supplier encouragement, travel disruptions, last-minute changes and moderate travel policies all contribute to off-channel booking. By connecting the travel manager to this off-channel world, ALTOUR Capture closes the loop on managed travel." "We are thrilled to announce the seamless integration of CapTrav's data into the Prime Analytics platform," said Mark Bresnahan, President, Prime Numbers Technology. "This partnership empowers ALTOUR clients with an unparalleled wellspring of travel data reporting. By combining off-channel booking data, GDS itinerary information, TMC data, and post-trip expense details, we offer a comprehensive solution. Clients can effortlessly oversee their travel program, accessing real-time reports, dynamic dashboards, and automated stakeholder presentations directly to their inbox." "Oversee is proud to partner with ALTOUR on launching ALTOUR Capture," said Aviel Siman-Tov, cofounder and CEO. "Our partnership expands upon our mission of leveraging technology to deliver cost and operational efficiencies for our partners and customers. We have consistently achieved significant savings for our clients that allow budgets to be stretched while optimizing their overall travel program." About ALTOUR With sales of more than $3 billion, ALTOUR is one of the largest travel management companies in the United States and around the world. Serving the corporate and leisure luxury and mid-markets and entertainment community, ALTOUR has over 43 offices and nearly 700 travel professionals worldwide. In addition to travel management services, ALTOUR companies include ALTOUR Air, ALTOUR Leisure, ALTOUR Entertainment, ALTOUR Meetings and Incentives and ALTOUR Global Network.

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