TRAVEL TECHNOLOGY

International Payments Leader Nuvei Partners with Edgar, Dunn & Company to Share Best Practices on Growth Strategies for Travel Operators

Nuvei | January 20, 2021

Nuvei, the payment technology partner of flourishing brands, announces report and overview  of "Redefining travel payments in the post-COVID-19 era," a white paper report and survey pinpointing growth strategies for travel operators in the aftermath of the pandemic, driven by payment technology. Created as a team with Edgar, Dunn and Company ("EDC"), with investment from Visa, this far reaching study contains information, experiences and noteworthy insight for the travel area as it designs its 2021 rebound, including the basic significance of a computerized first system, the best and innovative payment models to receive, and what authoritative changes could all the more quickly catalyze growth opportunities.

The COVID-19 pandemic and its connected isolates and travel limitations significantly affected travel industry income all through 2020, leaving related organizations looking for arrangements. The new arrival of antibodies has flagged a promising end to current circumstances, furnishing travel administrators with the certainty to set their rebound strategies in motion. It was considering this that Nuvei got together with EDC, an autonomous, worldwide technique counseling firm having some expertise in payments and computerized monetary administrations, to deliver "Redefining travel payments in the post-COVID-19 era."

The report includes top to bottom experiences into current industry problem areas and payment-related answers for the future, interviews with top aircrafts and online travel specialists and an industry-wide review directed among September and November 2020, just as examination of the outcomes. It features changing client assumptions that require new methodologies for progress, including utilizing payment technology to a more noteworthy degree than previously and intended to support merchants in their recovery.

Spotlight

The tourism industry, with travel and hospitality as two of its major components, is no longer the same as it was. Consumer behaviors toward tourism have significantly changed, influenced by the desire for safety and social contact and the accelerated shift to digital. Travel planning now happens with just a few clicks — from selecting a travel location and checking safety protocols to receiving information on flights and lodgings. For businesses, this means tougher asks from customers
and greater competition for wallet share, especially as digital evens out the playing field between small and large companies.

Spotlight

The tourism industry, with travel and hospitality as two of its major components, is no longer the same as it was. Consumer behaviors toward tourism have significantly changed, influenced by the desire for safety and social contact and the accelerated shift to digital. Travel planning now happens with just a few clicks — from selecting a travel location and checking safety protocols to receiving information on flights and lodgings. For businesses, this means tougher asks from customers
and greater competition for wallet share, especially as digital evens out the playing field between small and large companies.

Related News

HOSPITALITY TRENDS

Mid-Century Modern Style and Sensibility of Le Méridien Hotels & Resorts Arrive on Fifth Avenue, with Second Hotel in New York City

Le Meridien Hotels & Resorts | December 21, 2022

Nostalgic nods to the glamourous era of travel set in the iconic, cosmopolitan allure of New York City's most well-known avenue. Le Méridien Hotels & Resorts – part of Marriott Bonvoy's® portfolio of 30 extraordinary brands – introduces its newest outpost in New York City with the opening of Le Méridien New York, Fifth Avenue. Taking cues from the European-born brand's mid-century modern design aesthetic, the chic hotel is a 21-story architectural masterpiece featuring 165 beautifully styled guest rooms and 17 apartment-style residences for longer stays. "Le Méridien has always inspired travelers to explore the world in style and savor the good life through the lens of its European spirit, and what better city to continue this legacy than in Manhattan, with our second hotel in the destination,As we continue to celebrate the brand's momentous 50th anniversary this year, we're delighted to expand on our global footprint and bring a distinct stay experience and chic signature programs to creative-minded travelers visiting New York City." -Jennifer Connell, Global Brand Leader, Le Méridien Hotels & Resorts and Vice President, Distinctive Premium Brands, Marriott International. Designed by Gene Kaufman Architect, the hotel's light-colored masonry façade and grid of windows with dark railings blend traditional elements with a modern flair. The timeless chic interiors, designed by Paul Vega and Vennie Lau of New Jersey-based design studio VLDG, pay homage to the neighborhood that was dominated by the textile mercantile trade in the 20th century. Bold geometric patterns, contrasting colors, and textured fabrics are woven into the hotel's design scheme and infused with iconic New York City cultural elements and modern, mid-century design details. Signature design details include curated artwork throughout the lobby, including a luminous acrylic wall sculpture, a textile column that merges units of color and patchwork to create a patterned field, and a scale map printed on wood acoustic walls. Within the New York-inspired guest rooms, design takes shape with the brand's signature mid-century modernism along with custom murals that depict a map of Manhattan, with connecting waterways. Featuring a color palette with shades of grey and blue with pink accents for a cohesive aesthetic, the rooms – six of which have walk-out terraces – include the Le Méridien signature bed, MALIN+GOETZ bath products, 4K smart TVs, an elevated desk inspired by higher surfaces used by creative individuals, and more. Serving as a focal point of the hotel's public spaces, the Le Méridien Hub is a gathering place and modern reinterpretation of the traditional hotel lobby, serving custom-brewed, barista-crafted coffee beverages during the day and sparkling cocktails in the evening at the signature Latitude/Longitude Bar. The property's all-day ristorante, Allora, specializes in seasonally inspired, regional Italian aperitivi and fare including its signature Miller's Wife Pasta. Additional amenities and services include a complimentary 24-hour health club with Life Fitness equipment, in-room dining, and more. Located on Fifth Avenue between West 30th and West 31st, the new hotel is near some of the city's most notable sights including Empire State and Flatiron buildings, NoMad district, Herald Square, and not to forget, the famed Fifth Avenue shopping, and many more must-see, can't-miss attractions. Le Méridien Hotels & Resorts participates in Marriott Bonvoy, the award-winning travel program from Marriott International. Marriott Bonvoy Members will earn points for their stay at the new hotel, and at other properties across Marriott Bonvoy's portfolio of 30 extraordinary brands, including all-inclusive resorts and premium home rentals, as well as through everyday purchases with co-branded credit cards. Members can redeem their points for experiences including future stays, Marriott Bonvoy Moments, or through partners for luxurious products from Marriott Bonvoy Boutiques. With the Marriott Bonvoy app, members enjoy a level of personalization and a contactless experience that allows them to travel with peace of mind. To explore further and make a reservation, please visit www.Marriott.com/en-us/Hotels/NYCCMU-Le-Meridien-New-York-Fifth-Avenue. About Le Méridien Hotels & Resorts Born in 1960's Paris during an era of glamorous travel, Le Méridien® Hotels & Resorts continues to celebrate cultures around the world through the distinctly European spirit of savoring the good life. With over 110 hotels and resorts in more than 30 countries and territories, spanning from Maldives to Monaco and from Santa Monica to Sichuan, Le Méridien's engaging mid-century designed spaces coupled with chic signature programs put a playful twist on art, coffee, sparkling cocktails, summer, family, and inspire creative-minded travelers to explore the world in style. For more information, please visit www.lemeridien.com, and stay connected on Facebook, Instagram, and Twitter. Le Méridien is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit www.MarriottBonvoy.com. About Marriott Bonvoy Marriott Bonvoy's® extraordinary portfolio offers renowned hospitality in the most memorable destinations in the world, with 30 brands that are tailored to every type of journey. Members can earn points for stays at hotels and resorts, including all-inclusive resorts and premium home rentals, and through everyday purchases with co-branded credit cards. Members can redeem their points for experiences including future stays, Marriott Bonvoy Moments™, or through partners for luxurious products from Marriott Bonvoy Boutiques®. To enroll for free or for more information about Marriott Bonvoy, visit www.MarriottBonvoy.com

Read More

DESTINATION AND TOURISM, INDUSTRY OUTLOOK

Collette Travel and Travelex Partner to Offer Travel Insurance

Travelex Insurance Services | January 17, 2023

Travelex Insurance Services, one of the leading U.S. travel insurance companies, and Collette Travel Service, Inc., an award-winning premium tour operator, have announced a partnership that will allow Collette to offer Travelex travel insurance products and services starting January 3, 2023. Jaclyn Leibl-Cote, President and Chief Brand Officer at Collette, expressed, "We're excited for this opportunity to provide our travelers with some of the industry's best insurance plans and services." She further stated, "Travelex's quality insurance products, superb customer service record and claims payment history convinced us to partner with them. We think our clients will be very happy with Travelex's offerings." (Source- PR Newswire) Travelex President and CEO Shannon Lofdahl shared that her company has collaborated with Collette for months to develop and roll out comprehensive travel protection policies for its clients. She remarked, "Our teams worked together to complete implementation and agent training for the launch. "We're ready to serve Collette's travelers as they explore the world,” Shannon Lofdahl concluded. (Source- PR Newswire) About Travelex For over 25 years,Travelex Insurance Services has been the go-to for reliable and affordable travel protection in the United States. It is a well-known collaborator in the tourism sector, offering services that enable vacationers to make and safeguard memories. Customer service, technology, and innovation are just some of the categories in which Travelex has been recognized as a market leader. About Collette Collette, the oldest tour operator in North America, is trusted by visitors. It is distinguished by its customizable tour pacing, ties to the travel industry, and full travel protection coverage. The organization has focused on customer satisfaction since 1918 and offers 160 journeys to all seven continents via five types of travel, including small group tours and river cruises. The company's headquarters are located in Pawtucket, Rhode Island, with divisions in the United Kingdom, Canada, and Australia.

Read More

DESTINATION AND TOURISM,HOSPITALITY TRENDS

EPISODE Hsinchu Officially Debuts as the First Hotel in the JdV by Hyatt Portfolio in Taiwan

Hyatt Hotels Corporation | November 22, 2022

Hyatt Hotels Corporation (NYSE: H) announced the official opening of EPISODE Hsinchu, marking the first hotel within the JdV by Hyatt portfolio in Taiwan and the debut of the Hotel EPISODE brand which delivers new experiences that match the unique rhythms of the modern lifestyle traveler."Modern travelers have outgrown the one-size-fits-all business versus leisure mindset, and in response, we created the Hotel EPISODE brand for that community. Our guests can fuse a day’s worth of collaborative work with new encounters that not only energize them, but also make time for true rest,” said Aaron Chan, Chairman of Riant Capital and creator of the Hotel EPISODE brand. Located along Taiwan’s northwestern coast, Hsinchu is about an hour’s drive from Taipei and 40 minutes from Taoyuan International Airport. The city is globally renowned for its Hsinchu Science Park – also known as the Silicon Valley of Taiwan, and is home to top science and technology-focused universities and research institutes. Aside from being a technology innovation hub, Hsinchu features ancient architectural and cultural landmarks such as Chenghuang Temple and East Gate as well as scenic attractions such as 18 Peaks Mountain Park and Siangshan Wetlands. The hotel is conveniently located adjacent to the main freeway exit and a short drive from the Hsinchu Science Park. Westwood Restaurant curated by Michelin-starred Chef Richie Lin Westwood is Hsinchu’s newest culinary destination, a modern California fusion bistro serving comfort food. With its 1930s Art Deco-inspired interiors and an island bar with a vintage LA vibe that takes center stage, Westwood is a great place to dine and imbibe. Every morning begins with Chef Richie Lin’s “Around the World” variety of Western and Asian breakfast bento, including California-style avocado pancakes, Scandinavian rye sourdough with smoked salmon, and Hsinchu rice noodles and guabao. SOCIAL, an all-access lounge for the community The hotel’s aptly named communal space, SOCIAL, is an “all-access” living room for in-house guests as well as anyone in the neighborhood to meet or celebrate. In addition to offering all-day complimentary snacks, refreshments and a daily happy hour, SOCIAL will regularly host comedy shows, movie nights, live musical performances and DJ sets, serving as a vibrant new platform in the city for play, creativity and discovery. Thoughtful In-room Amenities The pet-friendly hotel features 140 stylish rooms and suites, all of which come with fine comforts such as 400-thread-count sheets, Sealy premium pillowtop mattresses, sleep kits and luxurious bathroom amenities. For guests staying in the hotel’s most premium Loft Suites, a Dyson Supersonic hairdryer and a cocktail-making bar serving Aquagen sparkling water are among the joy-driven offerings. In-room bottled water for all guests is provided in reusable glass bottles, a first step in Hotel EPISODE brand’s commitment to be more environmentally conscious. Self-Check-In System Leveraging technology for more streamlined and efficient service, the hotel has introduced self-check-in kiosks with the goal of minimizing wait time at check-in. The traditional front desk has been replaced with a dedicated team of Experience Providers who offer personalized service to each guest. Embracing the brand’s namesake (joie de vivre), the JdV by Hyatt portfolio offers a collection of independent properties that are true reflections of the urban neighborhoods they call home, inviting guests and locals alike to connect and celebrate the joy of life while unwinding in spaces designed with distinctive personality. Special Opening Package Now Available to Book Enjoy a one-night stay with two Westwood breakfasts and set dinners (worth NT$1500) specially crafted by Chef Richie starting from NT$7,199. For more information, please visit the EPISODE Hsinchu website. To make a reservation, please contact 03-516-9311. World of Hyatt Gives Members 500 Reasons to Stay Somewhere New To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at EPISODE Hsinchu from November 1, 2022 to February 28, 2023, as part of World of Hyatt’s new hotel member offer. Additional participating hotels and their offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers. The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates. About JdV by Hyatt A community for the spirited, the light-hearted, the young-at-heart, the JdV by Hyatt brand offers a collection of vibrant, independent hotels that are true reflections of the urban neighborhoods we call home. Embracing its namesake (joie de vivre), the JdV by Hyatt brand invites guests and locals alike to connect, live in the moment and celebrate the joy of life. Each hotel provides an experience that is inclusive in spirit and space, inviting all to make each stay yours truly. Follow @JDVHotels on Facebook, Instagram, and Twitter for news and updates. For more information, please visit www.jdvbyhyatt.com. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2022, the Company’s portfolio included more than 1,200 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

Read More